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Manager Of Program Operations Jobs in Franklin, TN

Defense Logistics Agency

Program Analyst

Nashville, TN · On-site

Coordinate and track program tasks; providing managers with analytical information for making decisions on the aspects of organizational operations relative to the effectiveness and efficiency of ...

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All JobsOf Program Operations JobsManager Of Program Operations JobsManager Of Program Operations Jobs in Franklin, TN

Manager Of Program Operations information

See Franklin, TN salary details

$39.5K

$108.1K

$156.5K

How much do manager of program operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager of program operations in Franklin, TN is $108,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $130,800.00 per year, depending on experience, location, and employer.

How much do manager of program operations make?

The average salary for a manager of program operations typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. These roles often require strong organizational skills, leadership abilities, and familiarity with project management tools like MS Project or Asana.

What does a manager of program operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What are some common challenges faced by a manager of program operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a manager of program operations?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What job categories do people searching Manager Of Program Operations jobs in Franklin, TN look for?

The top searched job categories for Manager Of Program Operations jobs in Franklin, TN are:

What cities near Franklin, TN are hiring for Manager Of Program Operations jobs?

Cities near Franklin, TN with the most Manager Of Program Operations job openings:

Manager Of Program Operations jobs near you
Infographic showing various Manager Of Program Operations job openings in Franklin, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $108,110 per year, or $52 per hour.

Program Operations Manager

Pauline and Thomas Healthcare, Inc.

Smyrna, TN • On-site

$30/hr

Full-time

Medical, Dental, Vision, Life

Posted 18 days ago

Job description

Pauline and Thomas Healthcare, Inc. (PTHC) is a nonprofit organization serving individuals with intellectual, developmental, and physical disabilities. We are seeking a Program Operations Manager to oversee residential, health, financial, staffing, and administrative services while promoting the independence, safety, rights, and quality of life of the individuals served.

Compensation and Benefits

  • Pay: $30.00 per hour
  • Status: Full-time, hourly
  • Schedule: Monday through Friday, 40 hours per week, including eight paid on-call hours
  • Medical, vision, dental, life insurance, and other employee incentives

The work schedule may vary based on staffing needs, emergencies, health concerns, and other program requirements.

Position Summary

The Program Operations Manager supervises direct care staff, coordinates residential and health services, manages individual financial records, oversees staffing and training, and ensures compliance with Person-Centered Support Plans and applicable regulations. This position works closely with individuals served, families, guardians, support coordinators, healthcare professionals, service providers, and the administrative team.

Essential Responsibilities

  • Oversee residential services and ensure compliance with Person-Centered Support Plans.
  • Promote the safety, dignity, independence, rights, and well-being of individuals served.
  • Supervise, coach, schedule, and support Direct Support Professionals.
  • Respond to callouts, staffing shortages, emergencies, and on-call concerns.
  • Monitor service documentation, Medication Administration Records, home safety, meals, supplies, and community activities.
  • Conduct supervisory visits, fire drills, inspections, and safety reviews.
  • Monitor health needs, medications, treatments, and medical documentation.
  • Administer medications and authorized treatments within certification requirements.
  • Coordinate medical, dental, and behavioral health appointments.
  • Maintain accurate individual financial records, receipts, bill payments, budgets, and monthly reconciliations.
  • Complete required financial reports and identify or correct discrepancies.
  • Assist with payroll reviews, bookkeeping, financial reporting, and Board reports as requested.
  • Coordinate employee recruitment, screening, hiring, orientation, training, evaluations, and retention activities.
  • Monitor employee attendance, leave, overtime, credentials, certifications, and required training.
  • Maintain accurate and confidential employee, financial, health, and program records.
  • Cooperate with audits, investigations, inspections, and regulatory reviews.
  • Ensure compliance with HIPAA, HITECH, Protection from Harm requirements, applicable laws, and organizational policies.

Minimum Qualifications

  • Bachelor's degree in business, finance, human resources, healthcare administration, social services, organizational leadership, or a related field.
  • (2) two years in a management position.
  • Valid driver's license, automobile insurance, and reliable transportation.
  • Ability to pass required background and employment checks.
  • Ability to work a flexible schedule, participate in on-call coverage, and work in office, residential, and community settings.

Preferred Qualifications

  • (2) two years of experience working with programs overseen by the Tennessee Department of Disability and Aging.
  • Current Tennessee DDA-approved medication administration certification.
  • Experience supporting individuals with intellectual, developmental, or physical disabilities.
  • Supervisory or program-management experience in disability services.
  • Experience recruiting, training, scheduling, and supervising Direct Support Professionals.
  • Experience with bookkeeping, payroll auditing, account reconciliation, financial reporting, or accounting software.
  • Knowledge of Person Centered Support Plans, Medication Administration Records, Protection from Harm requirements, healthcare coordination, and residential-service standards.

Required Skills and Abilities

  • Strong leadership, organization, communication, and time-management skills.
  • Ability to supervise employees, manage multiple priorities, and meet deadlines.
  • Ability to maintain confidentiality, exercise sound judgment, and respond calmly during emergencies.
  • Ability to reconcile financial records and accurately calculate medication dosages.
  • Proficiency with Microsoft Office and electronic scheduling, payroll, documentation, and accounting systems.
  • Ability to communicate effectively with individuals, families, employees, providers, and external agencies.

Physical Requirements

  • Ability to regularly walk, stand, bend, kneel, climb, crawl, stoop, and squat.
  • Ability to lift or assist with lifting at least 50 pounds.
  • Ability to travel between offices, residential homes, appointments, and community locations.
  • Ability to provide physical assistance during emergencies or as required by an individual's support plan.

Pauline and Thomas Healthcare, Inc. is an Equal Opportunity Employer.

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