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Manager Of Computer Operations Jobs in Worcester, MA

PCI Jobs

Senior Operations Manager

Franklin, MA · On-site

$100K - $130K/yr

The Senior Manager of Mail Operations will lead and oversee all aspects of mail operations, managing a large (+140), hourly workforce with support from supervisory staff and team leads. This is a ...

Maersk

Divisional Head of Operations

Hopedale, MA · On-site

Responsible for financial analysis and aggressive management of operational expenses. * Reviews production and operating reports and directs the resolution of operational, logistics, and maintenance ...

Maersk

Divisional Head of Operations

Hopedale, MA

Responsible for financial analysis and aggressive management of operational expenses. * Reviews production and operating reports and directs the resolution of operational, logistics, and maintenance ...

General Atomics

Technician IV

Acton, MA · On-site

$60K - $90K/yr

Knowledge of computer operations and applications pertinent to the field required. * Must have analytical ability to read and understand detailed instructions, drawings and specifications.

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Manager Of Computer Operations information

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

Is ops manager higher than GM?

A Manager of Computer Operations typically oversees the daily functions of IT systems and infrastructure, while a General Manager (GM) has broader responsibilities for overall business operations. The hierarchy depends on the organization, but generally, a GM holds a higher-level executive role overseeing multiple departments, including IT, whereas an ops manager focuses specifically on operational technology functions.

What is the minimum salary of an operations manager?

The minimum salary for a manager of computer operations varies depending on experience, location, and industry, but entry-level positions typically start around $60,000 to $80,000 annually. More experienced managers with certifications and specialized skills can earn upwards of $100,000 or more per year.

What are Manager Of Computer Operations?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What are the key skills and qualifications needed to thrive as a Manager of Computer Operations, and why are they important?

To thrive as a Manager of Computer Operations, you need a solid background in IT infrastructure, systems administration, and project management, often supported by a degree in computer science or a related field. Familiarity with network management tools, server virtualization platforms, and ITIL or CompTIA certifications is commonly expected. Strong leadership, problem-solving abilities, and excellent communication skills help you manage teams and coordinate with other departments. These skills ensure reliable technology operations, minimize downtime, and support organizational goals.

What does a computer operations manager do?

A computer operations manager oversees the daily functioning of an organization’s IT systems, including managing data centers, ensuring system reliability, and coordinating technical staff. They often use monitoring tools, implement security protocols, and develop procedures to maintain efficient and secure computer operations.

What are the typical challenges a Manager of Computer Operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.

Are MIS jobs in high demand?

Manager of Computer Operations roles, often related to MIS or IT management, are in high demand due to the increasing reliance on technology and data management in organizations. These positions require strong technical skills, knowledge of systems administration, and certifications such as ITIL or CompTIA, making them valuable in various industries.
What are popular job titles related to Manager Of Computer Operations jobs in Worcester, MA? For Manager Of Computer Operations jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Manager Of Computer Operations jobs in Worcester, MA look for? The top searched job categories for Manager Of Computer Operations jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Manager Of Computer Operations jobs? Cities near Worcester, MA with the most Manager Of Computer Operations job openings:
Manager Of Computer Operations jobs near you

Director of Technology Strategy & Operations

Jewish Family and Children's Service

Waltham, MA • On-site

$145K - $170K/yr

Full-time

Posted 17 days ago

Job description

Position Summary
Put your technology and leadership skills to work in an organization that is improving the lives of more than 15,000 people of all faiths and backgrounds. Through its staff of 250+ professionals, JF&CS provides integrated services to address mental health and well-being, economic insecurity, disability and aging challenges, and more. Our state-wide reputation for excellence is a direct result of the impact of our staff-and our Director of Technology Strategy & Operations ensures that our systems, tools, and infrastructure can fully support that work.
In this newly created role, which reports directly to the CEO, the Director will partner with service line leaders to design, implement and support practical, tailored technology solutions that support staff productivity, improve program operations, and ensure effective use of data. This includes leveraging emerging AI tools to enhance automation, decision-making, and service delivery. A central responsibility is oversight of the agency's enterprise-wide case management system, Exponent Case Management, that is built on the Salesforce platform, and that both supports program operations and enables us to measure our impact. Other key elements include organization-wide knowledge management and productivity tools, program-specific workflows, and staff training. The Director will also manage our IT manager and our MSP, who are responsible for our IT infrastructure, user support, and security.
The Director will blend strategic leadership and innovation with hands-on collaborative partnership with leaders across JF&CS. They will manage a team of 5, including an IT Manager, a Help Desk Technician, two Salesforce Administrators, and our Manager of Evaluation & Impact.
Beyond the technology leadership role, the Director will participate in broad-based organization-wide planning on a wide range of strategic and operational issues.
This is a full‑time position with a hybrid schedule, requiring a minimum of 3 to 4 days per week of in‑person work.
Please note: Rooted in Jewish values, JF&CS is an inclusive organization serving people of all backgrounds. Our diverse staff-including our executive team-intentionally reflects a wide range of faiths and perspectives.
The Role & Its Impact
The Director of Technology Strategy & Operations is responsible for ensuring that our systems are reliable, practical, and aligned with the needs of both staff and clients-and that we use technology to enhance our effectiveness and efficiency. The Director brings a strategic lens to how we invest in and use technology-balancing innovation with usability, and long-term improvements with immediate operational needs. This role requires strong partnership skills, resourcefulness, excellent executive-level judgment, and the ability to translate between technical possibilities and the real-world demands of service delivery.
Key areas of focus include:
  • Partnering with program and service leaders to understand operational needs, translate program needs into effective technology solutions, and ensure that systems support-not complicate-service delivery.
  • Overseeing the agency's case management system, including ongoing administration, enhancement of workflows and reporting, and use of automation, dashboards, and integrations to improve effectiveness.
  • Identifying opportunities to streamline workflows and reduce manual processes, including through thoughtful adoption of AI and other tools to support efficiency, documentation, and knowledge sharing
  • Strengthening the organization's use of data and technology tools, improving how information is captured, shared, and used to inform decision-making, enhance productivity, and facilitate consistent cross-agency reporting.
  • Overseeing the work of our IT Manager and MSP to ensure reliable and cost-effective IT operations, infrastructure, cybersecurity and user support
  • Developing and enforcing policies and procedures to ensure that our technology is secure, compliant, and reliable
  • Leading and developing a high-performing technology team, setting clear priorities, fostering communication and collaborations, and building capacity for both responsive support and proactive systems improvement
  • Managing relationships with external vendors, consultants and partners, overseeing system implementations and integrations, and ensuring alignment with organizational needs, performance expectations, and budget considerations.

Experience, Skills, and Approach
We are seeking an experienced technology leader who combines strategic thinking with practical execution, and who brings a lens of curiosity, collaboration, and thoughtful problem-solving to the work.
Ideal qualifications include:
  • A minimum of 10 years of progressively responsible technology experience, including leadership experience
  • A track record of working closely with non-technical stakeholders to design and deliver practical, usable solutions
  • Experience managing enterprise-wide systems, with an eye toward both department-level tailoring and organization-wide data collection; Salesforce experience is a plus
  • A strong orientation toward data collection and measurement
  • Proficient and resourceful in using technical tools and AI to meet organizational needs
  • Able to oversee internal IT infrastructure, which is directly managed by our IT manager and managed service provider
  • Demonstrated success leading teams, and developing staff skills, motivation, and sense of team
  • Experience managing budgets and making financial decisions

The ideal candidate brings:
  • Strong interpersonal and communication skills, with the ability to build trust, credibility and partnerships across program and administrative teams
  • A collaborative, service-oriented approach, with a focus on listening and understanding before solving
  • Practical problem-solving skills, with an emphasis on usability, efficiency, and impact
  • The ability to balance competing priorities and adapt in a dynamic environment
  • Comfort moving between big-picture strategy and hands-on implementation and problem-solving
  • The ability to interact at an executive level with vendors, board members, and other external stakeholders
  • A genuine commitment to JF&CS's human services mission

Please note that a cover letter is required. Applications submitted without a cover letter will not be considered.
ABOUT JF&CS
For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.
We have a strong culture of professional development, work-life balance, and promotion from within.
JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability.
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