Manager Nco Financial Services Jobs (NOW HIRING)

Reports to: Senior New Cafe Opening Manager

With a projected 1,000 cafes in the United States by 2030,Paris Baguette is one of the fastest-growing neighborhood bakery cafes in theworld. Our vision is to reestablish the neighborhood bakery cafe as the heartof the community around the world. ParisBaguette's mission is to bring expertly crafted baked and brewed goods througha warm and welcoming bakery cafe experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy,nourish community and is ready to rise to the occasion, we are looking for youto join our growing team!

WHAT WE ARE HUNGRY FOR

As the New Cafe Opening Manager (NCOM), you will be theleader of the NCO Team, and a point person for each opening. You are ultimately responsible for a seamlessopening process, along with the rest of the NCO team. You will be responsiblefor training the NCO Franchise owner and their General Manager (GM) on allmanagement functions of operating their business. You will also need to ensurethat our NCO Specialists, who are responsible for Front of House training withRetailers, are adhering to the training plans, and there is high impact totheir training with all new hires.

Your focus is on ensuring you and the NCO team are driving aculture of teaching and learning around sales, service, quality and operationalexcellence to ensure we leave new Franchise teams with learnings that supporttheir success.

KNOWLEDGE AND RESPONSIBILITIES

• Trains Franchise Owners and General Managers on the basicmanagement functions that they need to excel in to run a solid operation, suchas impactful scheduling, time and attendance management, management of cashhandling process and processes, inventory management, and general peopleleadership.
• Arrives on site ahead of full NCO Team to test and calibrateespresso machine, TurboChef, and POS ensuring the cafe is prepared to holdtraining.
• Directing the reception, organization, and storage of theinitial product, smallware, and disposable orders ensuring health and safetycodes are met.
• Hangs compliance signage in accordance with the local andfederal law while ensuring all Marketing and promotional materials are tospecification.
• Provides training to Owner/GM and all FOH and BOH teams onunderstanding and creating a culture aligned to Paris Baguette's Mission,Vision and Brand Values.
• Provides training to Owner/GM and all FOH and BOH teams onthe adhering to the highest standards of product quality, and be able toidentify what "good" looks and tastes like, and what opportunity withproduction looks and tastes like.
• Works collaboratively with Owner/GM to provide feedback onstaffing of the Front of House and Back of House teams to ensure there is afully staffed and trained team during the opening, and make recommendations forany gaps.
• Works closely with the NCO Production Manager andOwner/General Manager to ensure that the cafe is producing the appropriateamount of quality product based on each day's projected sales volume, whilemanaging to sales and traffic trend.
• Works collaboratively with NCO Production Manager to trainOwner/General Manager on end of Month Back of House inventory, per companyguidelines.
• Works collaboratively with NCO Production Manager to trainOwner/ General Manager and Back of House team on the process of ordering andreceiving shipments.
• Works collaboratively with NCO Production Manager to trainFOH & BOH teams on sanitation and food safety standards.
• Work closely with NCO Production Manager & NCOProduction Specialists to collaboratively ensure BOH new hires are providedwith refreshers on prior training as well as are supporting with productionexecution.
• Is constantly providing direction and clarity aroundbest-in-class Paris Baguette processes and procedures, to operate at thehighest level of effectiveness and efficiency.
• Partner daily with Franchise/District Manager on successesand opportunities.
• Work closely with Franchise/District Manager, NCO ProductionManager, and Owner/GM on a plan to address daily opportunities.
• Work closely with Training and Development as well as theDistrict Production teams to support the opening.
• Ability to work extended workdays to support the business asneeded.
• Ability to travel and have a flexible work schedule.
• Will support Field Operations, as needed, during open timein between scheduled openings.
• Other duties may be assigned.

WHAT YOU NEED TO HAVE

• At least 5 years of Restaurant experience/ Bakery Cafeexperience preferred.
• Flexible, adaptive, upbeat, open and visible managementstyle.
• Solution oriented in all ways. Excellent judgement anddecision making skills in the field.
• Passion for people! Dynamic and engaged leader who has apassion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with theability to effectively balance priorities and deliver results in a fast-paced,ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedbackand recognition to every member of the organization, to ensure we have an openand transparent culture of high performance standards
• High emotional intelligence with the ability to work with,and manage diverse teams by being highly empathetic, intuitive, self-motivatedand driven.
• Teams Win! Has to be a team player who fosters acollaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of andcommitment to Paris Baguette's Mission, Vision, Brand Values and Culture.
• Love of travel! Ability to travel to all new Corporate andFranchise locations, nationally, as well as in some cases internationally(Canada).

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture