We are hiring a high-energy, outbound-focused SDR to create pipeline and support licensing renewals across Microsoft Commercial, GCC, and GCC High environments.
Your number one goal is to set qualified appointments for Sellers by proactively going after cold and warm leads. Your second priority is calling down Microsoft licensing renewals to surface timing, risk, and expansion opportunities.
This role also partners closely with Marketing to surface customer wins, identify trends, and improve messaging through real-world insight.
This is a front-line revenue role for someone who wants to hunt, win, and be paid for results.
What You'll Do
Prospect into target accounts through outbound calls and emails to book qualified Seller meetings
Follow up on cold, warm, and Marketing-sourced leads
Call down licensing renewals to identify renewal timing, risks, and expansion signals
Prepare Sellers with clear context and meeting notes
Own the Sales Accepted Lead (SAL) feedback loop and provide actionable input to Marketing
Identify customer wins, objections, and trends to support case studies and go-to-market collateral
Maintain accurate CRM data to support pipeline and renewals visibility
Represent Agile IT with professionalism, energy, and strong written communication
How Success Is Measured
KPIs are based on both individual contribution and team success, including:
Qualified meetings accepted by Sellers
Quality of outbound and cold-sourced meetings
Renewal conversations surfaced
Pipeline influence and Seller readiness
Usefulness of feedback and insights shared with Marketing
Who You Are
A motivated self-starter with energy, confidence, and urgency
Comfortable creating conversations from scratch
Engaging, personable, and credible with customers
Hungry to win, learn fast, and earn more through performance
Curious, coachable, and able to figure things out independently
Reliable, organized, and known for follow-through
What You Bring
Customer service experience with a strong focus on excellence
Excellent written communication skills
Aptitude and willingness to learn Microsoft licensing across Commercial, GCC, and GCC High
Experience in SDR, outbound sales, renewals, or customer-facing roles preferred
CRM experience is a plus
This role requires consistent outbound activity, ownership of outcomes, and a team-first mindset. It is a strong foundation for growth into advanced licensing, sales, or revenue leadership roles.