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Manager Knowledge Management Jobs in Milwaukee, WI

Pentair

Customer Experience Excellence Lead

Brookfield, WI · On-site

$95K - $177K/yr

Develop and implement SOPs, training materials, knowledge management resources, and operational standards. * Build KPI dashboards, reporting tools, and performance management routines that drive ...

SASI INC

Operations Manager

Elm Grove, WI · On-site

$22/hr

Knowledge of IRS Section 125 Cafeteria plan rules and regulations for operations and compliance * Minimum 2+ years supervisory or management level * Experience in billing, collections and/or ...

New

Tier4 Group

Support Engineer

Milwaukee, WI · Hybrid

Participate in problem management activities and help drive continuous process improvements. * Maintain strong technical knowledge of supported applications and services. Required Qualifications

Deloitte

Kinaxis Manager

Milwaukee, WI · On-site

... knowledge management. The role requires deep analytical, technical, and complex problem-solving skills with knowledge of optimization methods, financial computations, statistical analysis, and ...

Point Real Estate Management

Be Seen First

Property Manager

Brookfield, WI · On-site

$50K - $65K/yr

Extensive knowledge of property management * Knowledge of professional business discipline * Strong internet, word, and excel skills * Understanding of property management system programs * Valid ...

Jetro / Restaurant Depot

Meat Manager

Milwaukee, WI · On-site

$17.50 - $18.09/hr

Strong understanding of inventory control, product handling, and stock management * Knowledge of food safety and sanitation standards * Experience leading and managing a team in a fast-paced ...

Jetro Restaurant Depot

Meat Manager

Milwaukee, WI · On-site

$17.50 - $18.09/hr

Strong understanding of inventory control, product handling, and stock management * Knowledge of food safety and sanitation standards * Experience leading and managing a team in a fast-paced ...

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Showing results 21-40

All JobsKnowledge Management JobsManager Knowledge Management JobsManager Knowledge Management Jobs in Milwaukee, WI

Manager Knowledge Management information

See Milwaukee, WI salary details

$27.1K

$80.5K

$135.5K

How much do manager knowledge management jobs pay per year?

As of Aug 9, 2026, the average yearly pay for manager knowledge management in Milwaukee, WI is $80,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $114,800.00 per year, depending on experience, location, and employer.

What is the difference between Manager Knowledge Management vs Knowledge Coordinator?

AspectManager Knowledge ManagementKnowledge Coordinator
ResponsibilitiesOversees knowledge strategies, manages teams, develops policiesSupports knowledge sharing, updates databases, assists with content management
Required SkillsLeadership, strategic planning, communicationOrganizational skills, attention to detail, technical proficiency
CertificationsKnowledge Management certifications, project managementBasic certifications, familiarity with knowledge tools
Work EnvironmentOffice-based, managerial settingOffice or remote, support role

The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.

What are the key skills and qualifications needed to thrive as a manager knowledge management, and why are they important?

To thrive as a Manager Knowledge Management, you need expertise in information management, content strategy, and business process improvement, typically backed by a relevant degree and experience in knowledge management practices. Familiarity with knowledge management systems (like SharePoint or Confluence), taxonomy development, and certifications such as CKM (Certified Knowledge Manager) are valuable. Strong communication, leadership, and change management skills are crucial for fostering knowledge sharing and driving organizational culture. These skills ensure the effective capture, organization, and dissemination of knowledge, leading to improved decision-making and operational efficiency.

What does a manager knowledge management do?

A Manager of Knowledge Management is responsible for overseeing the processes and systems that help an organization capture, organize, share, and utilize information and expertise effectively. They develop strategies to ensure valuable knowledge is documented, accessible, and used to support business goals. This role often involves implementing knowledge management tools, facilitating collaboration among teams, and promoting best practices for information sharing. Managers in this field also assess gaps in knowledge and work to bridge them, ensuring continuous learning and improvement across the organization.

How does a manager knowledge management typically collaborate with other departments to ensure effective knowledge sharing?

A Manager Knowledge Management frequently works across departments—such as IT, HR, and operations—to develop and maintain systems that facilitate information sharing. They lead workshops, establish best practices, and ensure alignment between knowledge initiatives and organizational goals. Regular meetings, cross-functional projects, and feedback sessions are common, allowing the manager to tailor knowledge resources to specific team needs and ensure seamless access. This collaborative approach not only improves workflow efficiency but also fosters a culture of continuous learning and innovation.
What job categories do people searching Manager Knowledge Management jobs in Milwaukee, WI look for? The top searched job categories for Manager Knowledge Management jobs in Milwaukee, WI are:
Manager Knowledge Management jobs near you
Infographic showing various Manager Knowledge Management job openings in Milwaukee, WI as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $80,471 per year, or $38.7 per hour.

Customer Experience Excellence Lead

Pentair

Brookfield, WI • On-site

$95K - $177K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Pentair rating

7.2

Company rating: 7.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

350th of 537 rated manufacturers

Job description

Job Description:
At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.
We have an opportunity for a Customer Experience Excellence Lead to join our Bishop Woods, WI team. You will drive execution of our Customer Experience roadmap across Water Quality Management. This individual will partner closely with Customer Experience leadership and key stakeholders to implement transformational initiatives that improve customer service performance, enhance technology adoption, standardize ways of working, and strengthen customer outcomes. The successful candidate will combine customer service expertise with strong execution skills and a passion for continuous improvement. As a key member of the Customer Experience organization, this individual will lead the execution of initiatives spanning customer service processes, reporting and analytics, systems adoption, knowledge management, training, and operational excellence. The role requires a highly collaborative leader who is comfortable working across functions and rolling up their sleeves to deliver meaningful change.
You will:
  • Lead execution of the Water Quality Management Customer Experience transformation roadmap across four areas of the business.
  • Drive implementation of customer service process improvements that increase efficiency, consistency, and customer satisfaction.
  • Lead process mapping, workflow redesign, and documentation efforts across key customer-facing processes.
  • Develop and implement SOPs, training materials, knowledge management resources, and operational standards.
  • Build KPI dashboards, reporting tools, and performance management routines that drive visibility and accountability.
  • Support adoption and optimization of Salesforce, SAP S/4 Hana, Power BI, and other customer service technologies.
  • Own the creation and population of performance KPIs that provide actionable insights to inform operational focus and strategic direction.
  • Establish sustainable operating disciplines that improve execution, transparency, and customer outcomes.
  • Lead cross-functional initiatives and influence stakeholders without direct reporting authority to achieve business objectives.

Key Qualifications:
  • Bachelor's degree is preferred or equivalent combination of education and experience.
  • 5+ years of experience in customer service operations, customer experience, operational excellence, business transformation, continuous improvement, or related fields.
  • Demonstrated experience leading customer service or customer experience transformation initiatives.
  • Strong working knowledge of Salesforce and customer service technologies.
  • Proven ability to drive results through cross-functional collaboration in a matrixed environment.
  • Strong analytical, process improvement, problem-solving, and execution skills.
  • Demonstrated experience personally designing, building, and implementing customer service improvements, not simply managing projects-including processes, SOPs, reporting solutions, system enhancements, training programs, knowledge management tools, or operational workflows that delivered measurable business results.
  • Ability to balance strategic thinking with hands-on execution.
  • Experience driving customer service transformation.
  • SAP experience, preferred S/4 Hana.
  • Experience developing KPI dashboards, scorecards, and reporting frameworks.
  • Experience creating SOPs, knowledge management tools, training programs, and operational standards.
  • Strong change management and stakeholder influence skills.
  • Ability to identify opportunities, remove barriers, and deliver sustainable improvements.
  • A hands-on leader with a strong bias for action, intellectual curiosity, and passion for improving customer experience.

Compensation:
For this full-time position working at this location, the anticipated annualized base pay range will be from $95500 - $177300 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus.
Benefits:
As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.
Equal Opportunity Employer
Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.

What Pentair employees say

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About Pentair

Sourced by ZipRecruiter

At Pentair, we believe the health of our world depends on reliable access to clean water. We design, manufacture, and deliver a comprehensive range of smart, sustainable water solutions to homes, business, and industries around the world. Whether it is improving, moving, or enjoying water, we help manage the world's most precious resource.

Industry

Water, sewage, waste, steam, air heating and cooling systems

Company size

10,000+ Employees

Headquarters location

Golden Valley, MN, US

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