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Manager It Service Delivery Jobs in Reno, NV (NOW HIRING)

Bluetree

Director of Information Technology

Reno, NV · On-site

$125K - $130K/yr

Director of Information Technology * Company: Bluetree Dental * Work Location: In-Person in Reno ... cloud services, servers, telecommunications, and endpoint management. * Direct enterprise ...

UHS

Manager of IT Operations

Reno, NV · On-site +1

... Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems ... NET-based applications, and delivering secure file transfer and integration solutions using ...

Elemental Brands

IT Support Specialist

Reno, NV · On-site

... deliver innovative LED lighting solutions through Diode LED ® , Lucetta ® , Lucetta CI ® ... managing a queue and logging issues in standard IT ticketing platforms (e.g., Zendesk, Jira Service ...

Elemental LED, Inc.

IT Support Specialist

Reno, NV

... deliver innovative LED lighting solutions through Diode LED, Lucetta, Lucetta CI, Gammalux, and ... managing a queue and logging issues in standard IT ticketing platforms (e.g., Zendesk, Jira Service ...

New

1 CLICK LOGISTICS

IT Support Technician

Sparks, NV · On-site

$19 - $22/hr

... delivering exceptional service in distribution, warehousing, transportation, and innovative ... Utilizing advanced technology, our web-based Warehouse Management System (WMS) and integrated ...

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

If you enjoy solving problems, delivering great service, and staying current on new technology ... Manage and maintain computer systems and networks, including backups, security protocols, software ...

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Showing results 41-60

All JobsIt Service Delivery JobsManager It Service Delivery JobsManager It Service Delivery Jobs in Reno, NV

Manager It Service Delivery information

See Reno, NV salary details

$28.9K

$93.7K

$160K

How much do manager it service delivery jobs pay per year?

As of Aug 23, 2026, the average yearly pay for manager it service delivery in Reno, NV is $93,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $127,600.00 per year, depending on experience, location, and employer.

What does a Manager IT Service Delivery do?

A Manager IT Service Delivery oversees the delivery of IT services within an organization, ensuring that technology systems and support meet business needs. They manage teams responsible for IT support, service management, and incident resolution, while maintaining service quality and efficiency. Their role often includes developing service strategies, monitoring performance metrics, and collaborating with other departments to address technology requirements. Strong communication and leadership skills are essential for coordinating between technical teams and business stakeholders.

What are the key skills and qualifications needed to thrive as a Manager IT Service Delivery, and why are they important?

To thrive as a Manager IT Service Delivery, you need strong leadership skills, a deep understanding of IT service management frameworks (such as ITIL), and experience in overseeing technology operations, often supported by a bachelor's degree in IT or related fields. Familiarity with ITSM tools like ServiceNow or BMC Remedy and certifications such as ITIL Foundation or PMP are commonly required. Exceptional communication, problem-solving, and stakeholder management skills help drive team performance and client satisfaction. These abilities are crucial for ensuring seamless IT service delivery, minimizing downtime, and aligning IT strategy with business objectives.

What are some common challenges faced by a Manager IT Service Delivery, and how can they be addressed?

A Manager IT Service Delivery often encounters challenges such as managing stakeholder expectations, ensuring consistent service quality, and coordinating cross-functional teams. Balancing the needs of end users with organizational objectives can be demanding, especially when resources are limited or priorities shift rapidly. Successful managers address these challenges by implementing robust communication channels, establishing clear service level agreements (SLAs), and fostering a culture of continuous improvement within their teams. Proactively identifying bottlenecks and leveraging IT service management frameworks like ITIL can also help streamline processes and enhance overall service delivery.

What is the difference between Manager It Service Delivery vs Service Desk Manager?

AspectManager It Service DeliveryService Desk Manager
Primary FocusOversees end-to-end IT service delivery, ensuring client satisfaction and service qualityManages the service desk team, focusing on incident resolution and user support
CertificationsITIL, PMP, Service Management certificationsITIL, HDI, Service Desk certifications
Work EnvironmentClient-facing, strategic planning, cross-department coordinationHelp desk operations, team management, technical support
Industry UsageCommon in managed services, IT consulting, enterprise ITPrevalent in corporate IT support, internal IT departments

The Manager It Service Delivery role focuses on overall service quality and client satisfaction across multiple IT services, while the Service Desk Manager concentrates on managing the help desk team and resolving user issues. Both roles require ITIL knowledge and relevant certifications but differ in scope and daily responsibilities.

What are popular job titles related to Manager It Service Delivery jobs in Reno, NV?

For Manager It Service Delivery jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Manager It Service Delivery jobs in Reno, NV look for?

The top searched job categories for Manager It Service Delivery jobs in Reno, NV are:

What cities near Reno, NV are hiring for Manager It Service Delivery jobs?

Cities near Reno, NV with the most Manager It Service Delivery job openings:

Manager It Service Delivery jobs near you
Infographic showing various Manager It Service Delivery job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $93,664 per year, or $45 per hour.

Director of Information Technology

Bluetree

Reno, NV • On-site

$125K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Director of Information Technology
  • Company: Bluetree Dental
  • Work Location: In-Person in Reno, NV
  • Annual Salary: $125,000 - $130,000 per year
  • Travel Commitment: Up to 50% travel across CA, OR, WA, ID, and NV
  • Job Type: Full-Time / Leadership
  • Benefits: Medical, Dental, Vision, PTO, 401(k) Match, EAP

The Opportunity at a Glance:
Bluetree Dental is seeking an experienced, hands-on IT Director based in-person at our Reno headquarters. Reporting to Executive Leadership, you will lead technology strategy, multi-site infrastructure, clinical systems, and cybersecurity while remaining actively involved in execution-supporting 50+ practices and 500+ employees across 5 western states.
Key Responsibilities
1. Technology Strategy & Enterprise Growth
  • Develop and execute Bluetree Dental's multi-state technology roadmap to support rapid organizational growth.
  • Align technology investments with strategic business goals and establish enterprise IT standards across all locations.
2. Infrastructure, Operations & Cybersecurity
  • Oversee multi-site enterprise networks, cloud services, servers, telecommunications, and endpoint management.
  • Direct enterprise cybersecurity, HIPAA compliance, disaster recovery, business continuity, and incident response.
3. Clinical Technology & Practice Support
  • Optimize core dental technology platforms (Practice Management Systems, digital imaging, intraoral scanners, VOIP).
  • Partner with clinical leadership to enhance provider productivity and elevate patient care.
4. M&A Integrations & Growth Playbooks
  • Lead IT due diligence, data migrations, hardware deployments, and PHI transfers for practice acquisitions.
  • Build repeatable integration playbooks for onboarding newly acquired practices and de novo locations.
5. Team Leadership & Vendor Management
  • Mentor and lead a high-performing IT team, driving accountability and exceptional customer service.
  • Negotiate contracts and manage relationships with MSPs, software vendors, and telecom partners.
Qualifications
Required (Dealbreakers):
  • Location: Must work in-person at our Reno, NV headquarters.
  • Travel: Willingness and ability to travel up to 50% across regional practice locations.
  • Experience: 7+ years of progressive IT experience, with 3+ years in a hands-on leadership role managing technical teams and enterprise systems.
  • Multi-Site Expertise: Proven track record supporting multi-site, geographically dispersed organizations.
  • Education: Bachelor's degree in IT, Computer Science, or equivalent practical experience.
Preferred:
  • Background in a Dental Support Organization (DSO), healthcare, or regulated multi-site environment.
  • Deep knowledge of HIPAA Privacy/Security rules and clinical dental technology (Practice Management/Digital Imaging).
  • Experience leading technology integrations for M&A activity.
  • Certifications such as CISSP, CISM, PMP, ITIL, Microsoft, or Cisco.
Perks & Compensation
  • Base Salary: $125,000 - $130,000 per year (DOE).
  • Comprehensive Healthcare: Medical, Dental, and Vision coverage.
  • Time Off: Generous Paid Time Off (PTO) + Paid Holidays.
  • Financial Protection: 401(k) plan featuring a generous Company Match.
  • Support & Growth: Employee Assistance Program (EAP) and continuous professional development.
About Bluetree Dental: Redefining Collective Ownership
Founded in 2012, Bluetree Dental stepped away from rigid corporate dentistry to create a provider-first management group rooted in clinical excellence, visionary leadership, and true partnership.
Unlike traditional models offering fractional chair ownership, Bluetree offers a transparent path to equity in the entire company-proved by the fact that 45 of our 60 active providers are company owners. At Bluetree, technology isn't just infrastructure-it's a strategic driver of growth and innovation.
Ready to Lead Our Technology Vision?
If you are a collaborative, hands-on IT leader ready to solve complex challenges, build scalable systems, and drive growth from our Reno headquarters, apply today to join Bluetree Dental!
This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.
Bluetree Dental is an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.
Bluetree's Mission and Vision:
  • Mission: To give people something to smile about, today, and tomorrow.
  • Vision: Changing lives, changing dentistry.

Core Values That Guide Us:
  • Caring: Prioritize the needs of patients, team members, and practices.
  • Creative: Foster innovation and explore better ways to enhance dental care.
  • Credible: Build trust through experience, education, authenticity, and unwavering commitment.
  • Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.
The pay range for this role is:
125,000 - 130,000 USD per year (Bluetree Practice Services)

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