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Manager It Service Delivery Jobs in Reno, NV (NOW HIRING)

Prepare and deliver security awareness, guidance, and coaching to employees and stakeholders ... Manage and work directly with vendors, service providers, auditors, and internal partners to ensure ...

Technology Services Division: Information Systems Opening Date: 08/14/2026 Closing Date: 9/14/2026 ... This team member takes active ownership of identity access management, hardware lifecycle ...

IT Technician (Field)

Reno, NV · On-site

$25 - $30/hr

As the IT Technician, you will be responsible for ensuring our computer systems, networks, and ... The ideal candidate has strong technical skills as well as excellent customer service and ...

The IT Technician delivers timely technical support, performs preventative maintenance, and assists ... Respond to telephone help calls and ensure all client/user support calls and service requests are ...

Executive IT Support

Sparks, NV · On-site

$22 - $30.25/hr

... for delivering high-level technical support to executive leadership. The role involves ... service. Responsibilities : • Provide dedicated IT support to executive leadership, ensuring ...

... Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems ... NET-based applications, and delivering secure file transfer and integration solutions using ...

Manager of IT Operations

Reno, NV · On-site

$94K - $139K/yr

... Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems ... NET-based applications, and delivering secure file transfer and integration solutions using ...

... Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems ... NET-based applications, and delivering secure file transfer and integration solutions using ...

... Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems ... NET-based applications, and delivering secure file transfer and integration solutions using ...

Showing results 21-40

Manager It Service Delivery information

See Reno, NV salary details

$28.9K

$93.7K

$160K

How much do manager it service delivery jobs pay per year?

As of Aug 23, 2026, the average yearly pay for manager it service delivery in Reno, NV is $93,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $127,600.00 per year, depending on experience, location, and employer.

What does a Manager IT Service Delivery do?

A Manager IT Service Delivery oversees the delivery of IT services within an organization, ensuring that technology systems and support meet business needs. They manage teams responsible for IT support, service management, and incident resolution, while maintaining service quality and efficiency. Their role often includes developing service strategies, monitoring performance metrics, and collaborating with other departments to address technology requirements. Strong communication and leadership skills are essential for coordinating between technical teams and business stakeholders.

What are the key skills and qualifications needed to thrive as a Manager IT Service Delivery, and why are they important?

To thrive as a Manager IT Service Delivery, you need strong leadership skills, a deep understanding of IT service management frameworks (such as ITIL), and experience in overseeing technology operations, often supported by a bachelor's degree in IT or related fields. Familiarity with ITSM tools like ServiceNow or BMC Remedy and certifications such as ITIL Foundation or PMP are commonly required. Exceptional communication, problem-solving, and stakeholder management skills help drive team performance and client satisfaction. These abilities are crucial for ensuring seamless IT service delivery, minimizing downtime, and aligning IT strategy with business objectives.

What are some common challenges faced by a Manager IT Service Delivery, and how can they be addressed?

A Manager IT Service Delivery often encounters challenges such as managing stakeholder expectations, ensuring consistent service quality, and coordinating cross-functional teams. Balancing the needs of end users with organizational objectives can be demanding, especially when resources are limited or priorities shift rapidly. Successful managers address these challenges by implementing robust communication channels, establishing clear service level agreements (SLAs), and fostering a culture of continuous improvement within their teams. Proactively identifying bottlenecks and leveraging IT service management frameworks like ITIL can also help streamline processes and enhance overall service delivery.

What is the difference between Manager It Service Delivery vs Service Desk Manager?

AspectManager It Service DeliveryService Desk Manager
Primary FocusOversees end-to-end IT service delivery, ensuring client satisfaction and service qualityManages the service desk team, focusing on incident resolution and user support
CertificationsITIL, PMP, Service Management certificationsITIL, HDI, Service Desk certifications
Work EnvironmentClient-facing, strategic planning, cross-department coordinationHelp desk operations, team management, technical support
Industry UsageCommon in managed services, IT consulting, enterprise ITPrevalent in corporate IT support, internal IT departments

The Manager It Service Delivery role focuses on overall service quality and client satisfaction across multiple IT services, while the Service Desk Manager concentrates on managing the help desk team and resolving user issues. Both roles require ITIL knowledge and relevant certifications but differ in scope and daily responsibilities.

What are popular job titles related to Manager It Service Delivery jobs in Reno, NV?

For Manager It Service Delivery jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Manager It Service Delivery jobs in Reno, NV look for?

The top searched job categories for Manager It Service Delivery jobs in Reno, NV are:

What cities near Reno, NV are hiring for Manager It Service Delivery jobs?

Cities near Reno, NV with the most Manager It Service Delivery job openings:

Infographic showing various Manager It Service Delivery job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $93,664 per year, or $45 per hour.

IT Support for NV Agency

Management Applications, Inc.

Carson City, NV • On-site

Full-time

Re-posted 27 days ago


Job description

IT Support for NV Agency
Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.
Background
The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.
**Please do not apply to this advertisement if you do not have experience in the below areas.
Responsibilities and Experience
Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).
Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).
Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).
Equipment for Task 1
Network
  • Sonicwall NSA 2400 Security Appliance
  • Dell and Cisco Networking hardware
  • Wireless networks (2 - one secure & one public access)
  • Utility Telecom IP over Copper - 100 Mbps

User Support
  • Approximately 65 Dell Latitude laptops of various vintages

o Docking Stations
o LCD monitors
  • 5 - 10 desktop workstations
  • 3Macs
  • 5 iPads (Air2)

Enterprise Software
  • Office 365/Exchange (Cloud based)
  • Springbrook - Accounting system (Cloud based)
  • Acronis backup
  • TrendMicro Security

Voice:
  • Nortel voice switch

Equipment for Task 2
Network
  • Dell R420 server running VMSphere
  • Dell R720 servers (x2) running ~30 virtual servers
  • NetApp FAS2240 SAN
  • Brocade fiber cards/cables to connect SAN and servers
  • Currently hosting ~ 30 websites using Microsoft and Linux platforms
  • Several older servers out of warranty that may require transitioning/virtualization

Enterprise Software
  • Accela - permitting software
  • ESRI ArcGIS - GIS mapping software
  • Springbrook - Accounting system (Cloud based)
  • MSSQL Server & Microsoft .net development platforms
  • Datamatics - Time & Attendance
  • RealQuest - Real Estate/Property Info

Job Application Instructions
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.