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Manager Isolved Jobs in Massachusetts (NOW HIRING)

iSolved

Customer Support Representative

Springfield, MA · On-site

$15.50 - $21.25/hr

Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No ...

iSolved

Customer Support Representative

Springfield, MA

$16 - $21.75/hr

Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No ...

isolved

Customer Support Representative

Springfield, MA · On-site

$18 - $20/hr

Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No ...

iSolved

Production Specialist

Springfield, MA · On-site

$16.50 - $22.50/hr

About isolved isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner ...

isolved

Customer Support Representative

Springfield, MA · On-site

$18 - $20/hr

Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No ...

iSolved

Tax Production Specialist

Springfield, MA · On-site

Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No ...

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Manager Isolved information

What is the difference between Manager Isolved vs Payroll Specialist?

AspectManager IsolvedPayroll Specialist
CredentialsTypically requires management experience, certifications like CPP or FPC, and knowledge of Isolved platformUsually requires payroll certification, HR or accounting background, and familiarity with payroll software
Work EnvironmentOversees payroll teams, manages payroll processes, and ensures compliance within organizationsPerforms payroll processing, data entry, and compliance tasks, often working under supervision
Employer & Industry UsageCommonly employed in HR, finance, and payroll departments across various industriesPrimarily found in HR and payroll departments, especially in mid-sized to large companies

The Manager Isolved typically oversees payroll operations and manages teams using the Isolved platform, requiring management skills and certifications. In contrast, the Payroll Specialist focuses on executing payroll tasks and data management. Both roles are integral to payroll functions but differ in scope and responsibilities.

What are the most commonly searched types of Isolved jobs in Massachusetts?

The most popular types of Isolved jobs in Massachusetts are:

What are popular job titles related to Manager Isolved jobs in Massachusetts?

For Manager Isolved jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Manager Isolved jobs in Massachusetts look for?

The top searched job categories for Manager Isolved jobs in Massachusetts are:

What cities in Massachusetts are hiring for Manager Isolved jobs?

Cities in Massachusetts with the most Manager Isolved job openings:

Manager Isolved jobs near you
Infographic showing various Manager Isolved job openings in Massachusetts as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Customer Support Representative

Springfield, MA • On-site

iSolved
Software Development • 501 - 1,000 employees
Learn more about iSolvedexternal

$15.50 - $21.25/hr

Other

Posted 13 days ago

Job description

Customer Support Representative

Summary/Objective

isolved Customer Support Representatives contribute to a positive work environment that is entrepreneurial and high performing. As a front line of support, a Customer Support Representative works within a team and is responsible for all aspects of quality service for our clients.

Core Job Duties

  • Maintains a high rate of isolved client retention through superior customer service.
  • Respond accurately to a large volume of support calls and emails in a timely manner with a high degree of professionalism.
  • Research and resolve inquiries
  • Appropriately escalate issues for clients and participants as prescribed by standard operating procedures.
  • Accurately document all communications.
  • Accurately complete all assigned processing tasks.
  • Participate in customer service training related to knowledge and skill enhancements.
  • Additional duties as assigned.

Job Complexity

  • Acquires job skills and learns company policies and procedures to complete routine tasks. General knowledge of core elements or concepts within their role.

Interaction

  • Works on assignments that are routine or repetitive in nature, requiring limited judgment or subject matter knowledge. Has little or no role in decision-making.

Supervision

  • Normally receives detailed instructions on all work. Works under close supervision.

Experience

  • Typically requires no previous professional experience.

Minimum Qualifications

  • High school diploma or equivalent
  • Excellent written, oral, and communication skills
  • Strong customer service orientation and problem resolution skills
  • Excellent interpersonal skills
  • Successful completion of isolved Base Camp

Additional Preferred Qualifications

  • 1+ years previous experience in a professional, customer facing business environment
About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

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