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Manager Insurance Technology Jobs in Rochester, NY

Just Solutions

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

Technical background in IT support or managed services, with the ability to guide and support technicians when needed Benefits * Health, dental, & vision insurance * HSA/FSA options * Life insurance

Pwc

CTIO - AI Engineer- Senior Manager

Rochester, NY · On-site

$91K - $321K/yr

... Technology Management, Risk Management/Insurance - Demonstrating advanced skills in data science algorithms and workflows - Utilizing machine learning and deep learning techniques effectively ...

Sutherland

AVP- CDE P&C Insurance

Pittsford, NY · Remote

We work with clients across industries, including Banking, Financial Services and Insurance, Healt ... technology enabled automation. The CDE is responsible for selling Sutherland offerings, Managed ...

Sutherland

AVP- CDE P&C Insurance

Pittsford, NY · On-site

We work with clients across industries, including Banking, Financial Services and Insurance, Healt ... technology enabled automation. The CDE is responsible for selling Sutherland offerings, Managed ...

Sutherland

AVP CDE PC Insurance

Pittsford, NY · On-site

This individual manages new revenue development and can lead complex multi-dimensional engagements that combine digital, consulting, and large technology deployments. This person is a high-energy ...

L3Harris

IT Customer Service

Rochester, NY · On-site

$52K - $97K/yr

... • Manage assigned tickets in ServiceNow at required SLA levels and escalate tickets to higher ... L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match ...

Olaro

Allied / CT Tech

Rochester, NY · On-site

... management of electronic medical records and scan documentation. This role requires strong ... Insurance Referral bonuses

New

URMC Strong Memorial Hospital

IR Tech

Rochester, NY · On-site

It is important to report any equipment malfunctions to management. All procedures must be ... Medical, dental & vision insurance * 401(k) with employer match * Free and unlimited continuing ...

L3HHCM20

IT Support Technician

Rochester, NY · On-site

$68K - $127K/yr

Manage IT inventory, asset lifecycle, and procurement processes, including evaluating and ... L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match ...

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Showing results 21-40

All JobsInsurance Technology JobsManager Insurance Technology JobsManager Insurance Technology Jobs in Rochester, NY

Manager Insurance Technology information

See Rochester, NY salary details

$37K

$81.7K

$120.9K

How much do manager insurance technology jobs pay per year?

As of Aug 22, 2026, the average yearly pay for manager insurance technology in Rochester, NY is $81,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a Manager Insurance Technology?

A Manager Insurance Technology is a professional responsible for overseeing the implementation and management of technology solutions within an insurance company. They bridge the gap between IT and business operations, ensuring that software, data systems, and digital platforms support the company's strategic goals. Their role often includes managing technology projects, leading technical teams, and ensuring compliance with industry regulations. They also stay updated on emerging technologies to keep the organization competitive.

What are the key skills and qualifications needed to thrive as a Manager Insurance Technology?

To thrive as a Manager Insurance Technology, you need a solid background in insurance operations, IT project management, and business analysis, often supported by a degree in computer science, information systems, or related fields. Familiarity with policy administration systems, claims management platforms, and certifications such as PMP or Agile/Scrum are highly valued. Leadership, strategic thinking, and strong communication skills are crucial for managing cross-functional teams and driving digital transformation. These skills ensure the effective alignment of technology solutions with business goals, optimizing operational efficiency and customer experience in the insurance sector.

How does a Manager Insurance Technology typically collaborate with underwriters and claims teams to enhance operational efficiency?

A Manager Insurance Technology works closely with underwriters and claims teams to identify technology solutions that streamline workflows and improve data accuracy. This often involves gathering feedback from these departments, analyzing pain points, and overseeing the implementation of digital tools such as automated underwriting systems or claims management platforms. Regular cross-functional meetings and project updates ensure alignment between IT solutions and business needs, fostering a collaborative environment that supports continuous process improvement.

What is the difference between Manager Insurance Technology vs Insurance Technology Specialist?

AspectManager Insurance TechnologyInsurance Technology Specialist
Required CredentialsBachelor's degree, often advanced certifications in insurance or ITSimilar certifications, often entry to mid-level
Work EnvironmentLeadership role overseeing teams and projectsTechnical role focused on implementation and support
Employer & Industry UsageInsurance companies, tech firms in insuranceInsurance firms, tech vendors, consulting
Search & Comparison IntentUnderstanding managerial responsibilities and career pathTechnical skills and daily tasks

The Manager Insurance Technology typically oversees teams and projects, requiring leadership skills and strategic planning, while the Insurance Technology Specialist focuses on technical implementation and support. Both roles share similar certifications and industry environments, but differ mainly in scope and responsibilities.

What are the most commonly searched types of Insurance Technology jobs in Rochester, NY?

The most popular types of Insurance Technology jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Manager Insurance Technology jobs?

Cities near Rochester, NY with the most Manager Insurance Technology job openings:

Manager Insurance Technology jobs near you

IT Service Coordinator

Just Solutions

Fairport, NY • On-site

$60K - $80K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

IT Service Manager

Role: Full-time IT Service Manager

Location: Fairport, NY

Pay: $60,000 - $80,000 per year

Schedule: 8:00 AM - 5:00 PM, Monday through Friday, with in-office, and hybrid

Your Day-To-Day

As the leader of a high-performing service team, you will ensure client issues are resolved efficiently and service standards are exceeded. Your role involves coaching technicians, providing feedback, and supporting their growth. You will manage ticket flow, balance workloads, and coordinate schedules to ensure smooth operations. When client concerns arise, you'll act as an escalation point, guiding issues to resolution and strengthening relationships. Additionally, you will collaborate with leadership to meet service goals, monitor team performance, lead discussions, and support the onboarding of new team members to contribute to the organization's success.

Qualifications To Become Our IT Service Manager
  • 5+ years of experience in a Managed Service Provider (MSP) environment
  • Experience in a service leadership role (Service Manager, Team Lead, or similar), with direct responsibility for managing technicians
Preferred Qualifications:
  • Strong understanding of help desk and field service operations, including ticket flow, dispatching, and escalation management
  • Experience managing client expectations and handling escalations in a professional, customer-focused manner
  • Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto)
  • Ability to lead, coach, and develop technical teams while driving accountability and performance
  • Solid understanding of service metrics and KPIs (SLA compliance, response/resolution times, ticket quality)
  • Strong organizational and time management skills, with the ability to prioritize in a fast-paced environment
  • Excellent communication and interpersonal skills, both with clients and internal team members
  • Technical background in IT support or managed services, with the ability to guide and support technicians when needed
Benefits
  • Health, dental, & vision insurance
  • HSA/FSA options
  • Life insurance
  • Short- & long-term disability
  • Bonus structure
  • PTO
  • 401(k) with company match
  • Growth opportunities
  • Incentives for earning additional certifications

Ready to lead a talented team and make a lasting impact on client success?

Take the next step in your career as our IT Service Manager. Our initial application is quick, mobile-friendly, and designed to take just a few minutes to complete. Submit yours today and discover what's possible with Just Solutions, Inc.!

Must have the ability to pass a background check

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