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Manager Insurance Technology Jobs in Rochester, NY

w3r Consulting

IT Project Manager 2

Rochester, NY · On-site

$97K - $114K/yr

Knowledge and experience working in information technology, healthcare, health insurance and/or ... of management. A writing sample is required with application submission * Experience drafting ...

L3Harris Technologies

IT Customer Service

Rochester, NY

$52K - $97K/yr

Active Top Secret/SCI with CI Poly Experience with Wyse Management Suite Active Directory and GPO ... L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match ...

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All JobsInsurance Technology JobsManager Insurance Technology JobsManager Insurance Technology Jobs in Rochester, NY

Manager Insurance Technology information

See Rochester, NY salary details

$37K

$81.7K

$120.9K

How much do manager insurance technology jobs pay per year?

As of Jul 30, 2026, the average yearly pay for manager insurance technology in Rochester, NY is $81,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a Manager Insurance Technology?

A Manager Insurance Technology is a professional responsible for overseeing the implementation and management of technology solutions within an insurance company. They bridge the gap between IT and business operations, ensuring that software, data systems, and digital platforms support the company's strategic goals. Their role often includes managing technology projects, leading technical teams, and ensuring compliance with industry regulations. They also stay updated on emerging technologies to keep the organization competitive.

How does a Manager Insurance Technology typically collaborate with underwriters and claims teams to enhance operational efficiency?

A Manager Insurance Technology works closely with underwriters and claims teams to identify technology solutions that streamline workflows and improve data accuracy. This often involves gathering feedback from these departments, analyzing pain points, and overseeing the implementation of digital tools such as automated underwriting systems or claims management platforms. Regular cross-functional meetings and project updates ensure alignment between IT solutions and business needs, fostering a collaborative environment that supports continuous process improvement.

What is the difference between Manager Insurance Technology vs Insurance Technology Specialist?

AspectManager Insurance TechnologyInsurance Technology Specialist
Required CredentialsBachelor's degree, often advanced certifications in insurance or ITSimilar certifications, often entry to mid-level
Work EnvironmentLeadership role overseeing teams and projectsTechnical role focused on implementation and support
Employer & Industry UsageInsurance companies, tech firms in insuranceInsurance firms, tech vendors, consulting
Search & Comparison IntentUnderstanding managerial responsibilities and career pathTechnical skills and daily tasks

The Manager Insurance Technology typically oversees teams and projects, requiring leadership skills and strategic planning, while the Insurance Technology Specialist focuses on technical implementation and support. Both roles share similar certifications and industry environments, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Manager Insurance Technology, and why are they important?

To thrive as a Manager Insurance Technology, you need a solid background in insurance operations, IT project management, and business analysis, often supported by a degree in computer science, information systems, or related fields. Familiarity with policy administration systems, claims management platforms, and certifications such as PMP or Agile/Scrum are highly valued. Leadership, strategic thinking, and strong communication skills are crucial for managing cross-functional teams and driving digital transformation. These skills ensure the effective alignment of technology solutions with business goals, optimizing operational efficiency and customer experience in the insurance sector.
What are the most commonly searched types of Insurance Technology jobs in Rochester, NY? The most popular types of Insurance Technology jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Manager Insurance Technology jobs? Cities near Rochester, NY with the most Manager Insurance Technology job openings:
Manager Insurance Technology jobs near you

Insurance Operations Manager

The Workplace Advisors

Rochester, NY

$80K - $100K/yr

Full-time

Posted 2 days ago

New

Job description

Insurance Operations Manager

Company Confidential


Company:


The company is a well-established, family-owned insurance agency in the greater Rochester, NY area, in business for over 100 years with an even 50/50 mix of personal and commercial lines. The agency is growing, has a close-knit team culture, and has recently remodeled their offices.


Job Description:


Are you a knowledgeable, hands-on operations leader who enjoys building processes, coaching a team, and being the "go-to" person in a growing organization? The company is looking for a full-time Operations Manager to take day-to-day management off the owner's plate so they can focus on production and revenue growth. This role blends operations, HR, vendor/technology management, and project management, with real opportunity to shape how the agency runs.


Responsibilities: The candidate will:


  • Manage day-to-day agency operations, including workflow across both personal and commercial lines teams


  • Lead hiring, onboarding, offboarding, and general HR/company communications


  • Document and enforce standard operating procedures, and help build out an employee handbook


  • Manage vendor and carrier relationships, including meeting with carriers and organizing renewal/meeting conditions


  • Oversee agency technology platforms, including the management system and phone system, and serve as the point of contact with the IT provider


  • Lead cross-selling initiatives and project-manage growth programs across the agency


  • Enhance the overall customer experience in support of the agency's 90%+ client retention


  • Act as a vocal, culture-driving leader who can rally the team and run consistent, regular team meetings


  • Coach staff, address performance issues directly, and hold the team accountable to standards


  • Support servicing of some accounts and assist with prospect calls as needed to free up the owner for revenue generation


  • Track and report on book-of-business performance and measure agency processes to drive results


Requirements
Requirements: The candidate must:

  • Have experience in project management, insurance agency operations, or agency management


  • Be knowledgeable and confident, with the ability to build rapport and respect across a mixed team of tenured and newer staff


  • Be comfortable with technology and open to exploring new tools, including AI, to improve execution


  • Have strong communication skills, including the ability to have hard conversations when needed


  • Be curious and motivated, with a genuine openness to new approaches rather than "this is how we've always done it"


  • Be willing to work on-site


Preferred Experience:


  • Experience managing carrier or vendor relationships, or servicing insurance accounts


  • Background supporting HR, handbooks, or general office administration (no accounting or payroll experience required)