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Manager Information Technology Jobs in Alberta (NOW HIRING)

Enerflex Ltd.

Manager, IT Security

Calgary, AB · On-site +1

As Manager, IT Security, you will lead a capable team, strengthen security practices, and help protect critical IT, OT, cloud, identity, data, and AI-enabled environments. The role offers meaningful ...

Clio

Manager, IT Systems

Calgary, AB · On-site

We are seeking a Manager, IT Systems to join our IT team. This role is available to candidates across Canada (excluding Quebec). If you are local to one of our hubs (Burnaby, Calgary, or Toronto ...

PwC

Information Technology Audit Manager

Calgary, AB

CA$84K - CA$134K/yr

Experienceinadvisingacrossa range of IT areas,suchas ITgovernance, IT service management, IT managementprocesses,vendorandcontractmanagement, ITcapability,assessments, IT support ...

Calgary Co-op

IT Operations - Specialist

Calgary, AB

Reporting to the Manager- IT Operations, you will be part of a collaborative team committed to keeping Calgary Co-op's technology running smoothly across the organization. What You'll Do Microsoft ...

Control Tech

Junior IT Specialist

Grande Prairie, AB · On-site

CA$45K - CA$60K/yr

Support the configuration, management, and maintenance of SharePoint Online or SharePoint Server environments. * Assist with user access control, site collection creation, and site structure ...

New

Recruitment Partners

Director of IT

Edmonton, AB

Director of IT Our Edmonton-based Client is searching for a Director of IT who reports directly to ... Lead Sage 300 ERP upgrades end-to-end, manage enterprise reporting platforms (Power BI, Sage ...

Charter (Canada)

IT Support Analyst

Calgary, AB · On-site

$37 - $45/hr

Charter is an awardwinning Canadian IT Solutions and Managed Services Provider founded in 1997. With offices across Canada, Charter delivers innovative IT solutions, managed services, project ...

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All JobsInformation Technology JobsManager Information Technology JobsManager Information Technology Jobs in Alberta

Manager Information Technology information

See Alberta salary details

$70K

$113.3K

$207.5K

How much do manager information technology jobs pay per year?

As of Aug 10, 2026, the average yearly pay for manager information technology in Alberta is $113,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $122,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Information Technology vs Network Administrator?

AspectManager Information TechnologyNetwork Administrator
CertificationsITIL, PMP, CISSP, CompTIA Security+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees IT teams, strategic planning, project managementMaintains and manages network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT leadership rolesCommon in organizations with complex network needs

The Manager Information Technology typically has broader responsibilities, focusing on strategic planning, team management, and overseeing IT projects. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network systems. Both roles require relevant certifications and are vital in supporting organizational IT infrastructure, but they differ in scope and daily tasks.

What are some common challenges faced by manager information technology, and how can they be addressed?

Information Technology Managers often encounter challenges such as balancing project deadlines with resource constraints, staying updated with rapidly changing technologies, and ensuring robust cybersecurity measures. Proactive communication with stakeholders, ongoing professional development, and fostering a collaborative team environment can help address these issues. Additionally, setting realistic expectations and prioritizing tasks based on business needs are key strategies for overcoming common hurdles in this leadership role.

What are the key skills and qualifications needed to thrive as a manager information technology?

To thrive as a Manager Information Technology, you need a solid background in IT infrastructure, project management, and leadership, often supported by a degree in computer science or information systems. Familiarity with enterprise software, network security, cloud platforms, and certifications like PMP or ITIL are typically expected. Strong communication, problem-solving, and team-building abilities set standout IT managers apart. These skills and qualifications ensure effective oversight of technology initiatives, alignment with business goals, and seamless team performance in a rapidly evolving field.

What does a manager information technology do?

A Manager of Information Technology (IT) oversees the planning, coordination, and direction of IT-related activities within an organization. They are responsible for ensuring that the company’s technology infrastructure is secure, reliable, and meets business needs. This role typically involves managing IT staff, setting IT policies, implementing new systems, and troubleshooting technical issues. IT Managers also work closely with other departments to align technology strategies with organizational goals and often manage budgets and vendor relationships.
What are the most commonly searched types of Information Technology jobs in Alberta? The most popular types of Information Technology jobs in Alberta are:
What are popular job titles related to Manager Information Technology jobs in Alberta? For Manager Information Technology jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Manager Information Technology jobs in Alberta look for? The top searched job categories for Manager Information Technology jobs in Alberta are:
What cities in Alberta are hiring for Manager Information Technology jobs? Cities in Alberta with the most Manager Information Technology job openings:
Manager Information Technology jobs near you
Infographic showing various Manager Information Technology job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $113,316 per year, or $54.5 per hour.

Manager, IT Service Delivery

Hopewell Residential Management LP

Calgary, AB

Full-time

Posted 9 days ago

Job description

Title: Manager, IT Service Delivery
Company: Hopewell Residential Management
Employment Type: Full-time, Permanent
Location: Calgary, AB About Hopewell ResidentialHopewell Residential is one of Calgary's leading home builders and a respected community developer in Western Canada. Our technology environment is undergoing the most significant change in two decades, anchored by an ERP replacement and a broader digital strategy.The OpportunityWe are hiring a Manager, IT Service Delivery to lead day-to-day IT service operations through the ERP transition and into a new steady-state operating model.This role owns IT service delivery outcomes: ticketing, vendor management, ITSM discipline, and the relationship between IT and the business. You will steward the service function through ERP selection, implementation, go-live, and stabilization, and then lead it as a permanent capability.What You Will Do1. Own IT Service Delivery
  • Own end-to-end IT service delivery for the business, including intake, triage, escalation, and resolution.
  • Establish and enforce ITSM discipline, tooling, and operational standards.
  • Act as the primary relationship owner between IT and functional leaders across operations, finance, sales, marketing, and construction.
  • Support Enterprise solutions such as Salesforce, NEWSTAR, Monday.com etc. through a team of internal team members, vendors and contractors.
2. Lead ERP Service Readiness & Stabilization
  • Participate meaningfully in ERP partner selection, including vendor presentations, scoring, contract input, and run-readiness evaluation.
Define and own ERP service readiness, including:
  • Support model design
  • Cutover and go-live support planning
  • Hypercare execution
  • Post-go-live stabilization
  • Carry accountability for ERP operational performance through the first 12 months post go-live.
3. Team Leadership & EvolutionLead a team evolving over time:
  • Current state: 1 analysts
  • Future state (12–18 months): 2 specialized analysts (Salesforce/Business Apps; AI/Microsoft/Data)
  • Hire, coach, prioritize, and hold the team accountable as the function scales.
  • Ensure roles are clear, workloads are sustainable, and knowledge is not concentrated in individuals.
4. Vendor & Partner Management
  • Own relationships with managed services providers, ERP vendors, Salesforce specialists, and Microsoft contractors.
  • Negotiate and manage SOWs, rate cards, SLAs, and performance expectations.
  • Drive accountability, escalation discipline, and continuous improvement with vendors.
5. Governance & Operating Model Participation
  • Participate as a member of all Enterprise Application Steering Committees.
  • Maintain RACI accountability for service delivery readiness, ITSM tooling, and vendor performance.
  • Work with the IT Leadership team to formalize and maintain governance structures, decision rights, and escalation paths.
6. Cross-Functional PartnershipPartner closely with the IT and business team members:
  • Define business vs. technical issue triage
  • Establish clean handoffs between project delivery and operations
  • Ensure continuity through system implementation and beyond
Organizational ContextHopewell Residential is part of the Hopewell family of companies. Central IT services (infrastructure, identity, endpoint, cyber) are provided by Hopewell Capital.You will work with the Fractional CIO to formalize and maintain the RACI defining the boundary between:
  • Hopewell Residential application and service delivery
  • Hopewell Capital central IT services
What You Bring
  • 5–8 years of progressive IT experience with a clear focus on service delivery and vendor management
  • Demonstrated experience running or standing up an ITSM function
  • Comfort owning outcomes across multiple application platforms without being the deepest technical expert
  • Strong communication skills with business leaders who are not IT-native
  • ERP transition experience in a mid-market environment is a strong asset
What Success Looks LikeAt 6 Months
  • ERP partner selection participation complete
  • Enterprise Application Vendor relationships formalized with clear SOWs and expectations
  • Application service delivery model defined (support tiers, escalation paths, tooling direction)
  • Foundational ITSM processes integrated in service delivery
At 12 Months (ERP Go-Live)
  • ERP is live with a functioning hypercare model
  • ITSM tooling supports ERP and non-ERP workloads cohesively
  • Service team build-out complete
At 24 Months (Post-Stabilization)
  • ERP is stable and fully transitioned into BAU operations
  • Application portfolio rationalized to approximately 10–12 core tools
  • Vendor performance is measured, managed, and continuously improved
  • IT service delivery is viewed as a strategic partner, not a reactive support function

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