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Internship Information Technology Jobs in Alberta

Fleetworthy

IT Support Specialist

Edmonton, AB · On-site

Skills & Qualifications Required * 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). * Basic understanding of Windows and/or ...

Tcenergy

Student Intern, Computer Science

Calgary, AB · Hybrid

The Opportunity TC Energy is hiring Computer Science Interns in Calgary, AB to support a variety of ... Currently enrolled in an accredited Computer Science, Information Technology, Information Systems ...

New

Miratech

Delivery Director

Edmonton, AB · On-site +1

We are a global IT services and consulting company that brings together enterprise and start-up ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...

Miratech

Genesys Cloud Architect

Calgary, AB · Remote

We are a global IT services and consulting company that brings together enterprise and start-up ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

PCL Construction

Business Systems Analyst

Edmonton, AB · On-site

... information technology, information management, computer science, or a related discipline, or an equivalent combination of education and experience. * Relevant co-op, internship, or professional ...

Convverge

Junior Software Developer

Calgary, AB · On-site

... Information Technology, or a related program, or equivalent practical experience. * Approximately 0-2 years of software development experience, including internships, co-op placements, academic ...

Propra

Business Development Internship

Calgary, AB · On-site

... technology space. Join us at Propra and be a part of our exciting journey towards shaping the future of property management. Additional Information What We Offer * Full-time 4-month term starting in ...

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Internship Information Technology information

What types of projects can I expect to work on during an information technology internship?

As an Information Technology intern, you may be assigned to a variety of projects depending on the organization's current needs and your technical background. Common responsibilities include assisting with troubleshooting hardware and software issues, supporting network administration, participating in software development or testing, and helping to implement cybersecurity measures. You'll often collaborate with experienced IT professionals, gaining exposure to real-world problem-solving and team-based workflows. These hands-on experiences are designed to build your technical skills and prepare you for a full-time IT role after graduation.

What are the key skills and qualifications needed to thrive as an information technology intern, and why are they important?

To thrive as an Information Technology Intern, you need a foundational understanding of computer systems, networking, and basic programming, typically supported by coursework in IT or computer science. Familiarity with operating systems, troubleshooting tools, and productivity software like Microsoft Office, as well as exposure to ticketing systems or coding platforms, is highly beneficial. Strong problem-solving abilities, eagerness to learn, and effective communication skills help interns adapt quickly and collaborate with team members. These skills are important because they enable interns to contribute meaningfully, learn efficiently, and support organizational IT needs.

What does an internship in information technology do?

An internship in information technology involves assisting with technical tasks such as troubleshooting hardware and software issues, supporting network operations, and helping with system maintenance. Interns often gain experience using tools like operating systems, programming languages, and cybersecurity practices while working under supervision in a professional environment.

What is the best internship for information technology students?

The best internship for information technology students typically involves hands-on experience in areas such as network administration, cybersecurity, or software development. Internships at tech companies or IT departments that offer exposure to real-world projects, mentorship, and skill development with tools like Linux, Python, or cloud platforms are highly valuable.

What are the most commonly searched types of Information Technology jobs in Alberta?

The most popular types of Information Technology jobs in Alberta are:

What cities in Alberta are hiring for Internship Information Technology jobs?

Cities in Alberta with the most Internship Information Technology job openings:

Internship Information Technology jobs near you
Infographic showing various Internship Information Technology job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

IT Support Specialist

Fleetworthy

Edmonton, AB • On-site

Full-time

Posted 8 days ago

Key responsibilities

  • Serve as the first point of contact for employees experiencing technical difficulties and log, track, and resolve help desk tickets.

  • Diagnose and resolve basic hardware, software, and connectivity issues for end-users, escalating complex issues as needed.

  • Assist in the setup, configuration, and deployment of laptops, desktops, peripherals, and mobile devices for new employees.

Job description

Role Overview  

We're hiring an enthusiastic and customer-focused IT Support Specialist to join our Help Desk team. This is an entry-level role that is perfect for someone beginning their IT career who is eager to learn and grow in a fast-paced technology environment. As part of the IT Support team, you will be on the front lines supporting team members across the organization - solving everyday technical problems, building relationships, and delivering excellent service. 

 Core Responsibilities  

End-User Support & Customer Service 

  • Serve as the first point of contact for employees experiencing technical difficulties via phone, email, chat, or in person. 
  • Provide friendly, patient, and professional customer service to end-users at all levels of the organization. 
  • Log, track, and resolve incoming help desk tickets in a timely and thorough manner.  

Troubleshooting & Issue Resolution 

  • Diagnose and resolve basic hardware, software, and connectivity issues for end-users across multiple locations. 
  • Escalate complex or unresolved issues to senior IT staff with detailed documentation of steps already taken. 
  • Follow established procedures and knowledge base articles to resolve common support requests.  

Equipment & Setup 

  • Assist in the setup, configuration, and deployment of laptops, desktops, peripherals, and mobile devices for new employees. 
  • Support basic account provisioning and access requests under the guidance of senior IT staff.  

Documentation & Knowledge 

  • Document common issues, resolutions, and how-to guides to help build out Help Desk knowledge base resources. 
  • Follow and help maintain IT procedures and standard operating documentation.  

Other 

  • Assist the IT team with day-to-day operational tasks and project support as needed. 
  • Execute other duties typical of an entry-level IT support role as assigned.  

Skills & Qualifications 

 Required 

  • 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). 
  • Basic understanding of Windows and/or Apple operating systems. 
  • Strong interpersonal and communication skills - able to explain technical concepts clearly to non-technical users. 
  • Eagerness to learn, troubleshoot, and adapt to new technologies. 
  • Ability to stay calm and professional under pressure. 
  • Associate's degree, certificate program in IT/Computer Science, or demonstrated equivalent experience or self-study.  

Preferred 

  • Familiarity with Microsoft Active Directory, EntraID Azure, M365 Suite 
  • Any experience with a ticketing system such as Jira Service Management, ServiceNow, or similar. 
  • CompTIA A+ certification or currently pursuing. 
  • Interest in pursuing a long-term career in IT, cybersecurity, or infrastructure.  

Ideal Candidate  

A curious, people-oriented individual who genuinely enjoys helping others and solving problems. You don't need to have all the answers - you need the drive to find them. You take ownership of the tickets you touch, communicate proactively, and leave every interaction better than you found it. You're comfortable asking questions, learning on the fly, and growing with a team that will invest in your development. 

Application Note  

This role will include routine help desk responsibilities and other duties assigned consistent with entry-level IT support. We encourage candidates from all backgrounds to apply - if you are passionate about technology and helping people, we want to hear from you. 

Apply