... service excellence throughout the implementation process. * Perform other duties and ... of Project Management experience, PMP or similar certification preferred * CPP or PHR ...
... service excellence throughout the implementation process. * Perform other duties and ... of Project Management experience, PMP or similar certification preferred * CPP or PHR ...
... service excellence throughout the implementation process. * Perform other duties and ... of Project Management experience, PMP or similar certification preferred * CPP or PHR ...
... service excellence throughout the implementation process. * Perform other duties and ... of Project Management experience, PMP or similar certification preferred * CPP or PHR ...
Shared Services Supervisor
Madison, WI · On-site
... Implementation, Services, and Compliance across the organization. This role owns end-to-end workflows for mail processing, driver and asset data management, system configuration builds, document ...
Shared Services Supervisor
Madison, WI · On-site
... Implementation, Services, and Compliance across the organization. This role owns end-to-end workflows for mail processing, driver and asset data management, system configuration builds, document ...
By leveraging your technology, consulting, and project management skills, you'll drive the Implementation Team to deliver exceptional service. Additionally, you'll champion process automation to ...
By leveraging your technology, consulting, and project management skills, you'll drive the Implementation Team to deliver exceptional service. Additionally, you'll champion process automation to ...
Implementation Manager
Milwaukee, WI · On-site
By leveraging your technology, consulting, and project management skills, you'll drive the Implementation Team to deliver exceptional service. Additionally, you'll champion process automation to ...
Implementation Manager
Milwaukee, WI · On-site
By leveraging your technology, consulting, and project management skills, you'll drive the Implementation Team to deliver exceptional service. Additionally, you'll champion process automation to ...
Shared Services Supervisor
Madison, WI · On-site
... Implementation, Services, and Compliance across the organization. This role owns end-to-end workflows for mail processing, driver and asset data management, system configuration builds, document ...
Shared Services Supervisor
Madison, WI · On-site
... Implementation, Services, and Compliance across the organization. This role owns end-to-end workflows for mail processing, driver and asset data management, system configuration builds, document ...
Produce customer-facing self-service content (e.g., product overviews, "how-to" materials) as part ... Demonstrated project/implementation management experience in customer-facing environments. * Strong ...
Quick apply
Produce customer-facing self-service content (e.g., product overviews, "how-to" materials) as part ... Demonstrated project/implementation management experience in customer-facing environments. * Strong ...
Manager, Technical Implementation
Stevens Point, WI · On-site +1
The Manager of Technical Implementation oversees a software engineering team providing leadership to technical design and delivery for cloud-based software applications and building flexible services ...
Manager, Technical Implementation
Stevens Point, WI · On-site +1
The Manager of Technical Implementation oversees a software engineering team providing leadership to technical design and delivery for cloud-based software applications and building flexible services ...
Produce customer-facing self-service content (e.g., product overviews, how-to materials) as part of ... Demonstrated project/implementation management experience in customer-facing environments. * Strong ...
Produce customer-facing self-service content (e.g., product overviews, how-to materials) as part of ... Demonstrated project/implementation management experience in customer-facing environments. * Strong ...
What you will do: Senior IT Implementation Manager (Service / Sales & Marketing) will be responsible for directing and optimizing the implementation teams in delivering all prioritized work in the ...
What you will do: Senior IT Implementation Manager (Service / Sales & Marketing) will be responsible for directing and optimizing the implementation teams in delivering all prioritized work in the ...
What you will do: Senior IT Implementation Manager (Service / Sales & Marketing) will be responsible for directing and optimizing the implementation teams in delivering all prioritized work in the ...
What you will do: Senior IT Implementation Manager (Service / Sales & Marketing) will be responsible for directing and optimizing the implementation teams in delivering all prioritized work in the ...
As a DNA PS Implementation Support Manager, Advisory, you will support lending implementations for DNA core processing and related professional services engagements. You will work with clients ...
As a DNA PS Implementation Support Manager, Advisory, you will support lending implementations for DNA core processing and related professional services engagements. You will work with clients ...
What you will do: Senior IT Implementation Manager (Service / Sales & Marketing) will be responsible for directing and optimizing the implementation teams in delivering all prioritized work in the ...
What you will do: Senior IT Implementation Manager (Service / Sales & Marketing) will be responsible for directing and optimizing the implementation teams in delivering all prioritized work in the ...
As a DNA PS Implementation Support Manager, Advisory, you will support lending implementations for DNA core processing and related professional services engagements. You will work with clients ...
As a DNA PS Implementation Support Manager, Advisory, you will support lending implementations for DNA core processing and related professional services engagements. You will work with clients ...
As a DNA PS Implementation Support Manager, Advisory, you will support lending implementations for DNA core processing and related professional services engagements. You will work with clients ...
As a DNA PS Implementation Support Manager, Advisory, you will support lending implementations for DNA core processing and related professional services engagements. You will work with clients ...
$65K - $75K/yr
... Service Management Systems. We are seeking talented and motivated individuals to join our ... As a Software Implementation Consultant, Software Support, you will have the opportunity to work in ...
$65K - $75K/yr
... Service Management Systems. We are seeking talented and motivated individuals to join our ... As a Software Implementation Consultant, Software Support, you will have the opportunity to work in ...
$65K - $75K/yr
... Service Management Systems. We are seeking talented and motivated individuals to join our ... As a Software Implementation Consultant, Software Support, you will have the opportunity to work in ...
$65K - $75K/yr
... Service Management Systems. We are seeking talented and motivated individuals to join our ... As a Software Implementation Consultant, Software Support, you will have the opportunity to work in ...
Employer Implementation Lead
Milwaukee, WI · Hybrid
$53K - $90K/yr
Employer Implementation Lead Join our team at Alegeus, where you'll experience unmatched ... Monitor and manage internal ticketing queues , resolving issues within established service level ...
Employer Implementation Lead
Milwaukee, WI · Hybrid
$53K - $90K/yr
Employer Implementation Lead Join our team at Alegeus, where you'll experience unmatched ... Monitor and manage internal ticketing queues , resolving issues within established service level ...
... management and support services to achieve a high level of customer satisfaction, as an individual contributor or a team member. Location Specifics : USA Requirement : 2 years of client facing ...
... management and support services to achieve a high level of customer satisfaction, as an individual contributor or a team member. Location Specifics : USA Requirement : 2 years of client facing ...
... management and support services to achieve a high level of customer satisfaction, as an individual contributor or a team member. Location Specifics : USA Requirement : 2 years of client facing ...
... management and support services to achieve a high level of customer satisfaction, as an individual contributor or a team member. Location Specifics : USA Requirement : 2 years of client facing ...
Manager Implementation Services information
What is a manager implementation services?
A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.
What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?
A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.
What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?
To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.
What is the difference between Manager Implementation Services vs Implementation Specialist?
| Aspect | Manager Implementation Services | Implementation Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership roles | Usually requires a bachelor's degree, technical certifications, and hands-on implementation experience |
| Work Environment | Leads teams, manages projects, and coordinates across departments | Executes specific implementation tasks, often working under supervision or as part of a team |
| Employer & Industry Usage | Common in consulting firms, software companies, and large enterprises | Found in IT, software, and technical service providers |
While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.
What are the most commonly searched types of Implementation Services jobs in Wisconsin?
The most popular types of Implementation Services jobs in Wisconsin are:
What cities in Wisconsin are hiring for Manager Implementation Services jobs?
Cities in Wisconsin with the most Manager Implementation Services job openings:
Full-time
Posted 23 days ago
Job description
Description
Position Description
The Operations Manager - Implementation leads the Implementation team, ensuring client implementations and special projects are delivered successfully, on time, within scope, and aligned with B2E's quality standards. This role is responsible for team leadership, resource planning, project oversight, process improvement, performance management, and collaboration across departments to deliver an exceptional client onboarding experience. This position reports directly to the VP of Operations.
Key Responsibilities
Team Leadership
Success in this role is demonstrated by:
• Delivering client implementations and special projects within established timelines, scope, and quality standards.
• Achieving high levels of client satisfaction throughout the implementation and onboarding experience.
• Effectively balancing team workload, utilization, and implementation capacity.
• Continuously improving implementation processes, documentation, and operational efficiency.
• Achieving departmental performance metrics and implementation KPIs.
• Developing, engaging, and retaining a high-performing Implementation team.
• Building strong partnerships across departments to support organizational goals and enhance the client experience.
Qualifications & Education Requirements:
Position Description
The Operations Manager - Implementation leads the Implementation team, ensuring client implementations and special projects are delivered successfully, on time, within scope, and aligned with B2E's quality standards. This role is responsible for team leadership, resource planning, project oversight, process improvement, performance management, and collaboration across departments to deliver an exceptional client onboarding experience. This position reports directly to the VP of Operations.
Key Responsibilities
Team Leadership
- Lead, coach, mentor, and develop the Implementation team.
- Conduct regular one-on-one meetings and team meetings.
- Hire, onboard, train, evaluate, and develop team members.
- Identify and coordinate departmental and individual growth and training opportunities.
- Assign implementations and special projects based on workload, skills, and capacity.
- Monitor implementation progress and proactively address risks.
- Ensure implementations and special projects are delivered on time, within scope, and meet B2E quality standards.
- Serve as the escalation point for implementation issues and provide timely and satisfactory resolution.
- Provide project management leadership for complex implementations.
- Ensure consistent use of implementation tools, documentation standards, and internal and client communication processes.
- Develop, maintain, and improve implementation methodologies and departmental procedures.
- Monitor departmental performance metrics and implementation KPIs, identifying opportunities to improve efficiency, quality, team performance, and client satisfaction.
- Lead continuous improvement initiatives that enhance efficiency, scalability, quality, and the client experience.
- Partner with Business Development on sales pipeline forecasting and implementation capacity.
- Collaborate with other operational teams to improve client onboarding and handoff.
- Champion an exceptional client onboarding experience by promoting proactive communication, accountability, and service excellence throughout the implementation process.
- Perform other duties and responsibilities as assigned in support of departmental and organizational objectives.
Success in this role is demonstrated by:
• Delivering client implementations and special projects within established timelines, scope, and quality standards.
• Achieving high levels of client satisfaction throughout the implementation and onboarding experience.
• Effectively balancing team workload, utilization, and implementation capacity.
• Continuously improving implementation processes, documentation, and operational efficiency.
• Achieving departmental performance metrics and implementation KPIs.
• Developing, engaging, and retaining a high-performing Implementation team.
• Building strong partnerships across departments to support organizational goals and enhance the client experience.
Qualifications & Education Requirements:
- 3+ years of supervisory experience
- 3+ years HRIS experience
- 3+ years of Project Management experience, PMP or similar certification preferred
- CPP or PHR Certifications preferred
- Proficient in Microsoft Product Suite
- Excellent verbal and written communications skills and demonstrated ability to communicate, present, and effectively influence all levels of an organization
- Ability to exhibit a professional manner in dealing with others and works to maintain constructive working relationships
- Ability to set and meet both internal and external deadlines
About Payroll Data Services
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Hartland, WI, US
Year founded
1993