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Manager Gcss Jobs (NOW HIRING)

Bowhead

Program Manager

Petersburg, VA

Overview PROGRAM MANAGER (GCSS): Bowhead seeks a Program Manager to join our team in supporting the Medical Command Global Combat Support System (MEDCOM GCSS) located in Petersburg, VA. The Program ...

V2X

$17.25 - $20.50/hr

Collects and analyzes data necessary to manage Maintenance Department resources. * Performs the use of GCSS-A and Maintenance workforce to accomplish Production Control Section missions; to include ...

V2X

Under supervision of the TMP Supervisor - GCSS Army Operator II oversees, directs, and leads daily ... Management. Responsibilities This position description is subject to change at any time as needed ...

V2X

Manages receipt, control and processing of all GCSS-A work orders. * Collects and analyzes data necessary to manage Maintenance Department resources. * Directs and supervises the use of GCSS-A and ...

MbSolutions Inc

Equipment Readiness Analyst

Fort Drum, NY · On-site

$38K - $51K/yr

... Management Level. AND • Common Core GCSS-Army Training and Certification system (GTRAC) certifications: GCSS-A Overview, Basic Navigation, Intermediate Navigation, Data Mining, Process Flow, and ...

MbSolutions Inc

Equipment Readiness Analyst

Fort Drum, NY · On-site

$38K - $51K/yr

... Management Level. AND • Common Core GCSS-Army Training and Certification system (GTRAC) certifications: GCSS-A Overview, Basic Navigation, Intermediate Navigation, Data Mining, Process Flow, and ...

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$23K

$61.4K

$102.5K

How much do manager gcss jobs pay per year?

As of May 31, 2026, the average yearly pay for manager gcss in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager GCSS, and why are they important?

To thrive as a Manager GCSS (Global Customer Support Services), you typically need strong leadership abilities, customer service expertise, and a background in business or technical fields, often supported by a bachelor’s degree. Familiarity with CRM platforms such as Salesforce, help desk systems, and ITIL certifications are commonly required. Excellent communication, problem-solving, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring customer satisfaction, efficient support operations, and effective team leadership in a global service environment.

What are some common challenges faced by a Manager GCSS and how can they be addressed?

As a Manager GCSS (Global Customer Support Services), you may encounter challenges such as managing a diverse, geographically dispersed team, balancing customer expectations with internal capabilities, and implementing process improvements across regions. Success often depends on strong communication, effective use of collaboration tools, and fostering a culture of continuous improvement. Regular training, clear goal-setting, and leveraging data analytics can also help address these challenges and ensure consistent, high-quality support.

What are Manager GCSS responsibilities?

A Manager GCSS (Global Combat Support System) is responsible for overseeing the implementation, maintenance, and optimization of the GCSS platform within an organization, typically in a military or defense context. Their duties include managing a team of specialists, ensuring data integrity, streamlining supply chain and logistics processes, and coordinating with other departments to support operational readiness. They are also tasked with training personnel, troubleshooting system issues, and ensuring compliance with relevant standards and policies. Strong leadership, technical expertise, and knowledge of logistics systems are essential for this role.

What is the difference between Manager Gcss vs Gcss Specialist?

AspectManager GcssGcss Specialist
Required CredentialsBachelor's degree, management experience, certifications in Gcss systemsTechnical certifications, relevant training, some experience with Gcss
Work EnvironmentSupervisory role, team management, strategic planningTechnical support, system operation, troubleshooting
Employer & Industry UsageMilitary, defense, government agenciesMilitary, defense, government agencies

The Manager Gcss oversees teams and manages Gcss-related projects, focusing on strategic and administrative tasks. In contrast, the Gcss Specialist handles technical support, system operation, and troubleshooting. Both roles require familiarity with Gcss systems, but the manager role emphasizes leadership and planning, while the specialist role is more technical and hands-on.

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Manager Gcss jobs near you
Infographic showing various Manager Gcss job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Temporary. Highlights an 14% Hybrid, and 86% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Program Manager

Bowhead

Petersburg, VA

Full-time

Posted 20 days ago

Job description

Overview

PROGRAM MANAGER (GCSS):

Bowhead seeks a Program Manager to join our team in supporting the Medical Command Global Combat Support System (MEDCOM GCSS) located in Petersburg, VA. The Program Manager will provide management, administrative, financial, technical, and business transformation support services primarily to the GCSS-Army PMO and as needed to the Project Manager for Defense Integrated Business Systems portfolio.

Responsibilities
  • Must be responsive, reliable, detail-oriented, and possess a strong motivation to build a productive relationship with internal and external team members.
  • Essential functions to include - Validating technical and financial reports, analyze metrics, identify and mitigate risks, identify areas for improvement, and develop corrective action solutions that meet operational goals.
  • Conducting program meetings, reviews, and coordinate briefings with customers and senior management.
  • Interview, hire and on-board personnel, providing team supervision, coaching/mentoring to ensure technical efforts proceed within budget/schedule and meet customer requirements.
  • Provide contract management and planning, directing and monitoring program budgets, schedules and performance standards to ensure customer receives quality support.
  • Serve as primary customer contact for program information.
Qualifications
  • Bachelor's degree in business, management, or a related field.
  • Seven (7+) years managing military support programs.
  • Five (5+) years leading large teams delivering user-centered digital solutions in military or government contexts.
  • Current PMI Project Management Professional (PMP) or Program Management Professional (PgMP) certification preferred.
  • Knowledge of change management principles and performance evaluation processes.
  • Ability to communicate effectively with all levels of employees and outside contacts.
  • Strong interpersonal skills and good judgment with the ability to work alone or as part of a team.

Physical Demands

  • Must be able to lift 25 pounds on occasion.
  • Must be able to stand and walk for prolonged period amounts of time.
  • Must be able to twist, bend, and squat periodically.

SECURITY CLEARANCE REQUIREMENTS: Must be able to maintain a security clearance at the Secret level. US Citizenship is a requirement for this contract.

Employment Type: FULL_TIME

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