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Manager Gcss Jobs in Michigan (NOW HIRING)

Manage provisioning data in databases of record to include Logistics Modernization Program (LMP), Army Enterprise System Integration Program (AESIP), Global Combat Support System - Army (GCSS-Army ...

Manage provisioning data in databases of record to include Logistics Modernization Program (LMP), Army Enterprise System Integration Program (AESIP), Global Combat Support System - Army (GCSS-Army ...

Manager Gcss information

What are some common challenges faced by a Manager GCSS and how can they be addressed?

As a Manager GCSS (Global Customer Support Services), you may encounter challenges such as managing a diverse, geographically dispersed team, balancing customer expectations with internal capabilities, and implementing process improvements across regions. Success often depends on strong communication, effective use of collaboration tools, and fostering a culture of continuous improvement. Regular training, clear goal-setting, and leveraging data analytics can also help address these challenges and ensure consistent, high-quality support.

What is the difference between Manager Gcss vs Gcss Specialist?

AspectManager GcssGcss Specialist
Required CredentialsBachelor's degree, management experience, certifications in Gcss systemsTechnical certifications, relevant training, some experience with Gcss
Work EnvironmentSupervisory role, team management, strategic planningTechnical support, system operation, troubleshooting
Employer & Industry UsageMilitary, defense, government agenciesMilitary, defense, government agencies

The Manager Gcss oversees teams and manages Gcss-related projects, focusing on strategic and administrative tasks. In contrast, the Gcss Specialist handles technical support, system operation, and troubleshooting. Both roles require familiarity with Gcss systems, but the manager role emphasizes leadership and planning, while the specialist role is more technical and hands-on.

What are Manager GCSS responsibilities?

A Manager GCSS (Global Combat Support System) is responsible for overseeing the implementation, maintenance, and optimization of the GCSS platform within an organization, typically in a military or defense context. Their duties include managing a team of specialists, ensuring data integrity, streamlining supply chain and logistics processes, and coordinating with other departments to support operational readiness. They are also tasked with training personnel, troubleshooting system issues, and ensuring compliance with relevant standards and policies. Strong leadership, technical expertise, and knowledge of logistics systems are essential for this role.

What are the key skills and qualifications needed to thrive as a Manager GCSS, and why are they important?

To thrive as a Manager GCSS (Global Customer Support Services), you typically need strong leadership abilities, customer service expertise, and a background in business or technical fields, often supported by a bachelor’s degree. Familiarity with CRM platforms such as Salesforce, help desk systems, and ITIL certifications are commonly required. Excellent communication, problem-solving, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring customer satisfaction, efficient support operations, and effective team leadership in a global service environment.
What cities in Michigan are hiring for Manager Gcss jobs? Cities in Michigan with the most Manager Gcss job openings:
Provisioner

Full-time

Posted 24 days ago


Job description

Amentum is currently seeking a qualified candidate to serve as a Provisioner supporting PM Stryker Brigade Combat Team, Program Executive Office Ground Combat Systems (PEO GCS) at or near the Detroit Arsenal. This position is currently in office daily but could transition to hybrid based on the requirements of the government client. Other duties may be assigned to support client and contract deliverables. Travel may be required but estimated at less than 10%.

Job Duties and Responsibilities:

  • Support the development and management of the Provisioning Technical Documentation (PTD), to include Provisioning Parts List (PPL), Repair Parts Special Tools List (RPSTL), provisioning screening/reviewing Engineering Data for Provisioning (EDFP).
  • Participate in provisioning events including provisioning conferences, provisioning guidance conferences, logistics demonstrations, In-Process-Reviews (IPRs), and technical manual verifications, etc.
  • Manage provisioning data in databases of record to include Logistics Modernization Program (LMP), Army Enterprise System Integration Program (AESIP), Global Combat Support System - Army (GCSS-Army) using the Logistics Product Data Store (LPDS) process to effect updates.
  • Act as a provisioning subject matter expert in Integrated Product Teams including providing recommendations, and analyzing contract deliverables, engineering change proposals (ECPs), or other provided data in the form of PPLs, EDFP, RPSTLs, and can interpret output from Maintenance Allocation Charts (MACs) and the Level of Repair Analysis (LORA) to assess provisioning impacts or recommendations.
  • Reviews and analyzes contract provisioning Contract Deliverable Requirements List (CDRL) deliverables such as PPLs, EDFPs, and RPSTLs, and provides recommendations to the Government Task Lead on CDRL deliverables.
  • Supports the creation and updates to the PMR and the Material Master (MM), processes National Stock Number (NSN) requests, Supply Support Requests (SSRs), building a Build of Material (BOM) within LMP, and all provisioning coding and transaction processes.
  • Other duties as assigned.

Required Qualifications:

  • Bachelor's degree, and at least 7 years of experience in provisioning or related field or High School Diploma/GED, and at least 11 years of overall work experience, of which 7 years of experience in provisioning or related field.
  • Experience with Microsoft Office, including Excel, Word, and PowerPoint.
  • Travel may be required up to 10% based on program needs.
  • Must have an Active Secret US Government Clearance, Amentum may sponsor a clearance. Note: US Citizenship is required to maintain a Secret Clearance.

Preferred Qualifications:

  • General Experience or knowledge with Provisioning, Cataloging, Structure Content Development (RPSTL).
  • Maintenance planning either at a contractor or a user (soldier).
  • General Experience or knowledge with developing logistic support and maintenance actions affecting materiel readiness.
  • General knowledge of Ground Combat Tactical Weapon systems (Stryker), Army Maintenance philosophy and structure.
  • Ability to work on vehicle systems, interact directly with soldiers, OEM contractors, and government employees developing technical data and publications (technical manuals).
  • Analytical skills - knowledge or experience with data processing systems (Power-Log J and databases, excel, etc.) or working within commercial/industry engineering management or supply chain roles.
  • Experience working with a team or on a project with effective oral/verbal communication. Attending/scheduling meetings perform tasks & do outs to meet goals/objects.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.