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Manager End User Computing Jobs in Tennessee (NOW HIRING)

Summit BHC

Director of Service Delivery - IT

Franklin, TN · On-site

$209K/yr

... management. End-user services functions include budgeting, procurement, deployment, administration, support, and decommissioning of end-user computing devices including personal computers, tablets ...

Sinomax USA

Be Seen First

Network Administrator & End User Support

Nashville, TN · On-site

$70K - $85K/yr

... and end-user technical support. The role installs, maintains, secures, and troubleshoots the ... Perform other duties and special assignments as directed by management. Company Description It ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

The IT Support Specialist II is responsible for ensuring the reliability, availability, and security of end user computing systems and IT related equipment. In addition to providing desktop and user ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

The IT Support Specialist II is responsible for ensuring the reliability, availability, and security of end user computing systems and IT related equipment. In addition to providing desktop and user ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

The IT Support Specialist II is responsible for ensuring the reliability, availability, and security of end user computing systems and IT related equipment. In addition to providing desktop and user ...

Eightelevengroup

AI Business Analyst

Franklin, TN · On-site

Middle Tennessee preferred Overview This role sits within the EUC (End User Computing) organization ... Manage expectations on both sides -- translating business needs into scope the technical team can ...

MS Technology, Inc.

IT Administrator

Oak Ridge, TN · On-site

Summary MS Technology, Inc. is seeking an experienced IT Administrator to support and manage the organization's information technology infrastructure, cybersecurity program, and end-user computing ...

MS Technology, Inc.

IT Administrator

Oak Ridge, TN · On-site

MS Technology, Inc. is seeking an experienced IT Administrator to support and manage the organization's information technology infrastructure, cybersecurity program, and end-user computing ...

Ms Technology, Inc

IT Administrator

Oak Ridge, TN · On-site

MS Technology, Inc. is seeking an experienced IT Administrator to support and manage the organization's information technology infrastructure, cybersecurity program, and end-user computing ...

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All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Tennessee

Manager End User Computing information

See Tennessee salary details

$68.1K

$109K

$142.5K

How much do manager end user computing jobs pay per year?

As of Sep 10, 2026, the average yearly pay for manager end user computing in Tennessee is $108,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,700.00 and $105,700.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of End User Computing jobs in Tennessee?

The most popular types of End User Computing jobs in Tennessee are:

What are popular job titles related to Manager End User Computing jobs in Tennessee?

For Manager End User Computing jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Tennessee look for?

The top searched job categories for Manager End User Computing jobs in Tennessee are:

Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Tennessee as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $108,994 per year, or $52.4 per hour.

Director of Service Delivery - IT

Franklin, TN • On-site

Summit BHC
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Summit BHCexternal

$209K/yr

Full-time

Posted 9 days ago

Job description

Director of Service Delivery - IT | Summit Healthcare Mgmt | Franklin, Tennessee
About the Job:
PURPOSE STATEMENT:
The Director of Service Delivery is responsible for all information technology service management and end-user services functions across all locations. Service management functions include the Summit IT Service Desk and all associated ITIL processes including, but not limited to, change, incident, problem, asset, and configuration management. End-user services functions include budgeting, procurement, deployment, administration, support, and decommissioning of end-user computing devices including personal computers, tablets, phones, and printers.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
  • Lead and manage the IT Service Delivery team, including service desk, network operations, and infrastructure support.
  • Develop and implement IT service delivery strategies that align with business objectives and ensure high levels of performance and reliability.
  • Foster a culture of excellence, accountability, and ongoing improvement within the service delivery team
  • Identifies and prioritizes issues of importance, including those priority issues as set by leadership. Collaborates with department leaders and corporate executive leaders, as needed.
  • Communicates instructions, expectations and timelines clearly and concisely.
  • Manages staff scheduling to maintain productivity levels, curtailing unnecessary overtime and/or excessive staff work hours.
  • Maintains accountability expectations for self and staff in all areas of job performance.
  • Engages staff in quality and safety basics to ensure sustained, measurable compliance.
  • Identifies staff educational needs and ensures they are addressed with education programs that are attended by staff.
  • Hold staff accountable for non-compliance and safety concerns, as well as attendance, following policies, behavior, and adherence to the code of conduct.
  • Oversee the delivery of IT services to all locations, ensuring consistent and reliable performance.
  • IT Service Desk operations and continual service improvement
  • PC procurement and inventory management
  • Desktop support for end users
  • Identity and Access Management (IAM)
  • Implement and monitor service level agreements (SLAs) to ensure high-quality service delivery.
  • Manage and resolve escalated service issues, ensuring timely resolution and effective communication with stakeholders.
  • Identify opportunities for process improvements and implement best practices in IT service management (ITSM).
  • Utilize metrics and performance data to drive continuous improvement initiatives.
  • Ensure compliance with ITIL (Information Technology Infrastructure Library) standards and other relevant frameworks.
  • Manage relationships with IT service providers, vendors, and partners to ensure the delivery of high-quality services.
  • Negotiate contracts and manage vendor performance to meet organizational needs and budgetary constraints.
  • Evaluate and select new vendors as needed to support evolving business requirements.
  • Develop and manage the IT service delivery budget, ensuring efficient allocation of resources.
  • Monitor and control expenditures to meet financial targets.
  • Ensure the effective utilization of IT resources, including personnel, hardware, and software.
  • Collaborate with the SVP of IT and other senior leaders to develop and execute IT strategies that support the organization's goals.
  • Stay abreast of industry trends and emerging technologies to recommend and implement innovative solutions.
  • Develop and maintain a roadmap for IT service delivery enhancements.
  • Communicate effectively with business leaders, department heads, and other stakeholders to understand their IT needs and priorities.
  • Provide regular updates on service delivery performance, projects, and initiatives.
  • Promote a customer-centric approach to IT service delivery.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent combination of education and experience.
  • Ten or more years of experience in IT service delivery, with at least five years in a leadership role required.
  • Strong knowledge of IT service management delivery, process improvement and best practices.
  • Proven experience managing multi-location IT operations and service delivery.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong problem-solving abilities and a results-oriented approach.
  • Experience managing budgets and vendor contracts.
  • Experience measuring team and system performance with ability to deliver metrics and KPI's.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • Professional and/or technical certifications preferred.

WORK LOCATION:
This position is on-site at the Company's headquarters in Franklin, TN and is not a remote position.
SUPERVISORY REQUIREMENTS:
Five or more years of related management experience required, health care experience preferred
Why Summit Healthcare Mgmt?Summit Healthcare Mgmt offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Summit Healthcare Mgmt is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Summit BHC logo

About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

Social media

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