... end-user computing experience. The ideal candidate brings strong troubleshooting ability, a ... Manage and prioritize escalated incidents and service requests, ensuring issues are resolved within ...
Quick apply
... end-user computing experience. The ideal candidate brings strong troubleshooting ability, a ... Manage and prioritize escalated incidents and service requests, ensuring issues are resolved within ...
... end-user computing, M365, collaboration tooling, and productivity services. This role is ... Manage existing and new external vendor relationships * Oversee a team of platform engineers ...
... end-user computing, M365, collaboration tooling, and productivity services. This role is ... Manage existing and new external vendor relationships * Oversee a team of platform engineers ...
... end-user computing, M365, collaboration tooling, and productivity services. This role is ... Manage existing and new external vendor relationships * Oversee a team of platform engineers ...
... end-user computing, M365, collaboration tooling, and productivity services. This role is ... Manage existing and new external vendor relationships * Oversee a team of platform engineers ...
IT End-User/Technical Support
Ames, IA · On-site
We specialize in custom software development, cloud computing, IT project support services, 508 ... Manage and consult on procurement of IT goods and services including life-cycle hardware ...
IT End-User/Technical Support
Ames, IA · On-site
We specialize in custom software development, cloud computing, IT project support services, 508 ... Manage and consult on procurement of IT goods and services including life-cycle hardware ...
IT End User/ Technical Support
Ames, IA · On-site
We specialize in custom software development, cloud computing, IT project support services, 508 ... Manage and consult on procurement of IT goods and services including life-cycle hardware ...
IT End User/ Technical Support
Ames, IA · On-site
We specialize in custom software development, cloud computing, IT project support services, 508 ... Manage and consult on procurement of IT goods and services including life-cycle hardware ...
ITSM Change & Problem Manager (ServiceDesk Plus)
Des Moines, IA · On-site
$79K - $92K/yr
Coordinate change activities across Infrastructure, Applications, Security, Cloud, Network, Database, and End User Computing teams. Problem Management * Own and drive the Problem Management lifecycle.
ITSM Change & Problem Manager (ServiceDesk Plus)
Des Moines, IA · On-site
$79K - $92K/yr
Coordinate change activities across Infrastructure, Applications, Security, Cloud, Network, Database, and End User Computing teams. Problem Management * Own and drive the Problem Management lifecycle.
Model Risk Co-Op
Des Moines, IA · On-site
$22/hr
... End User Computing Tool (EUC) validations, model validations, risk reviews, and ongoing analysis. The Co-Op will assist the Model Risk Management Group (MRMG) in validating EUCs and financial models ...
Model Risk Co-Op
Des Moines, IA · On-site
$22/hr
... End User Computing Tool (EUC) validations, model validations, risk reviews, and ongoing analysis. The Co-Op will assist the Model Risk Management Group (MRMG) in validating EUCs and financial models ...
Model Risk Co-Op
Des Moines, IA · On-site
$22/hr
... End User Computing Tool (EUC) validations, model validations, risk reviews, and ongoing analysis. The Co-Op will assist the Model Risk Management Group (MRMG) in validating EUCs and financial models ...
Model Risk Co-Op
Des Moines, IA · On-site
$22/hr
... End User Computing Tool (EUC) validations, model validations, risk reviews, and ongoing analysis. The Co-Op will assist the Model Risk Management Group (MRMG) in validating EUCs and financial models ...
Lead enterprise service management, technical support, help desk operations, and end-user computing services * Establish service delivery standards, operational KPIs, and customer experience programs ...
Lead enterprise service management, technical support, help desk operations, and end-user computing services * Establish service delivery standards, operational KPIs, and customer experience programs ...
Account Executive - End User Sales
Davenport, IA · On-site
$60K - $80K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
Davenport, IA · On-site
$60K - $80K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
$60K - $80K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Quick apply
Account Executive - End User Sales
$60K - $80K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
Davenport, IA · On-site
$60K - $80K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Quick apply
Account Executive - End User Sales
Davenport, IA · On-site
$60K - $80K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
Davenport, IA · On-site
$60K - $80K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
Davenport, IA · On-site
$60K - $80K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
L2 EUC/Desktop Support
Fort Madison, IA · On-site
$10 - $15/hr
The primary responsibility of the support personnel is to resolve end-user IT issues with their PC ... computing support and overall employee productivity. * Performs physical inventory of PCs ...
Quick apply
L2 EUC/Desktop Support
Fort Madison, IA · On-site
$10 - $15/hr
The primary responsibility of the support personnel is to resolve end-user IT issues with their PC ... computing support and overall employee productivity. * Performs physical inventory of PCs ...
IT Infrastructure Intern - Summer 2027
Pella, IA · On-site
$27.25/hr
Microsoft Infrastructure Support projects involving Pella's server environment, endpoint management, and end-user computing solutions. Technologies may include Windows Server, Hyper-V, Active ...
IT Infrastructure Intern - Summer 2027
Pella, IA · On-site
$27.25/hr
Microsoft Infrastructure Support projects involving Pella's server environment, endpoint management, and end-user computing solutions. Technologies may include Windows Server, Hyper-V, Active ...
Major Incident Manager
Des Moines, IA · On-site
$79K - $92K/yr
End User Computing * Experience with ITSM and collaboration tools such as: * ServiceNow * Jira Service Management * Microsoft Teams * Monitoring & Observability Platforms * Power BI and Excel ...
Major Incident Manager
Des Moines, IA · On-site
$79K - $92K/yr
End User Computing * Experience with ITSM and collaboration tools such as: * ServiceNow * Jira Service Management * Microsoft Teams * Monitoring & Observability Platforms * Power BI and Excel ...
The primary responsibility of this role is to provide desk side support and resolve end-user IT ... computing support and overall employee productivity. • Performs physical inventory of PCs ...
The primary responsibility of this role is to provide desk side support and resolve end-user IT ... computing support and overall employee productivity. • Performs physical inventory of PCs ...
CMDB & IT Asset Management Administrator (ServiceDesk Plus)
Des Moines, IA · On-site
$70K - $92K/yr
... • End User Computing Preferred Skills • ServiceDesk Plus Discovery • Endpoint Central • SCCM • Microsoft Intune • Azure Asset Management • Power BI Reporting • SQL • CMDB Data ...
CMDB & IT Asset Management Administrator (ServiceDesk Plus)
Des Moines, IA · On-site
$70K - $92K/yr
... • End User Computing Preferred Skills • ServiceDesk Plus Discovery • Endpoint Central • SCCM • Microsoft Intune • Azure Asset Management • Power BI Reporting • SQL • CMDB Data ...
... end user requirement specifications and evaluation techniques. * Patch management - Assist with ... to company computing assets, troubleshooting and remediating any issues or concerns while ...
... end user requirement specifications and evaluation techniques. * Patch management - Assist with ... to company computing assets, troubleshooting and remediating any issues or concerns while ...
... computing, and peripherals by designing system images, testing configuration templates, and ... based on end user requirement specifications and evaluation techniques. · Patch management ...
Quick apply
... computing, and peripherals by designing system images, testing configuration templates, and ... based on end user requirement specifications and evaluation techniques. · Patch management ...
Manager End User Computing information
See Iowa salary details
$70.4K - $77.4K
0% of jobs
$77.4K - $84.4K
0% of jobs
$84.4K - $91.5K
2% of jobs
$91.5K - $98.5K
3% of jobs
$98.5K - $105.5K
2% of jobs
$106.9K is the 25th percentile. Wages below this are outliers.
$105.5K - $112.5K
86% of jobs
$112.5K - $119.5K
1% of jobs
$119.5K - $126.5K
2% of jobs
$126.5K - $133.5K
1% of jobs
$133.5K - $140.5K
1% of jobs
$140.5K - $147.5K
1% of jobs
$70.4K
$112.8K
$147.5K
How much do manager end user computing jobs pay per year?
As of Sep 11, 2026, the average yearly pay for manager end user computing in Iowa is $112,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,400.00 and $109,400.00 per year, depending on experience, location, and employer.
What is a manager end user computing?
A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.
What are the key skills and qualifications needed to thrive as a manager end user computing?
To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.
What are some common challenges faced by a manager end user computing, and how can they be addressed?
Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.
What is the difference between Manager End User Computing vs Desktop Support Manager?
| Aspect | Manager End User Computing | Desktop Support Manager |
|---|---|---|
| Primary Focus | Oversees end user computing strategies, device management, and software deployment | Manages desktop support teams, troubleshooting, and user issue resolution |
| Certifications | ITIL, CompTIA, Microsoft certifications | ITIL, HDI, Microsoft certifications |
| Work Environment | Strategic planning, vendor management, infrastructure oversight | Help desk operations, user support, technical troubleshooting |
| Industry Usage | IT departments across various industries | IT support teams in corporate environments |
The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.
What are popular job titles related to Manager End User Computing jobs in Iowa?
For Manager End User Computing jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in Iowa look for?
The top searched job categories for Manager End User Computing jobs in Iowa are:
What cities in Iowa are hiring for Manager End User Computing jobs?
Cities in Iowa with the most Manager End User Computing job openings:
IT EUC Support Analyst
West Des Moines, IA • On-site
Robert Half
• Recruiting and Staffing Services • 10K+ employees10,000+ employees
Temporary
Posted 22 days ago
Job description
We are looking for an IT EUC Support Analyst to provide hands-on technical support for employees across a dynamic insurance environment in West Des Moines, Iowa. This Long-term Contract position focuses on resolving hardware, software, access, and connectivity issues for both onsite and remote users while helping maintain a dependable end-user computing experience. The ideal candidate brings strong troubleshooting ability, a customer-focused mindset, and experience working within enterprise support operations. You will also contribute to documentation, asset oversight, and technical initiatives that improve service delivery.
Responsibilities:
• Manage and prioritize escalated incidents and service requests, ensuring issues are resolved within established service expectations.
• Deliver technical assistance to onsite and remote employees by diagnosing problems with desktops, laptops, peripherals, applications, and access tools.
• Investigate and resolve Windows-based hardware and software issues so users can quickly return to productivity.
• Support account access and application issues through Active Directory and related administrative tools.
• Maintain accurate records for company devices and related assets to support inventory control and lifecycle tracking.
• Create, revise, and enhance knowledge base content to improve support consistency and team efficiency.
• Participate in endpoint-related projects such as device deployments, refresh activities, software rollouts, and other technical initiatives.
• Assist employees using personal mobile devices for business access by supporting managed applications on iOS and Android platforms.
• Troubleshoot wired and wireless connectivity issues affecting office-based and remote staff.
• Use scripting or automation methods where appropriate to streamline recurring support tasks.• 5+ years of experience in end-user computing, desktop support, or advanced technical support roles within an enterprise setting.
• Strong expertise supporting Microsoft Windows environments, including configuration, troubleshooting, and device support; Windows 11 experience is highly preferred.
• Hands-on experience with service desk escalations, incident queue management, and timely ticket resolution.
• Proficiency with Active Directory for user support, access troubleshooting, and account-related issue resolution.
• Working knowledge of Microsoft 365 applications, including Teams, OneDrive, Outlook, and SharePoint.
• Ability to diagnose and repair laptops, desktops, and peripheral devices, including support for imaging and device refresh activities.
• Familiarity with networking fundamentals and the ability to resolve common wired, wireless, and remote connectivity issues.
• Exposure to virtualization tools such as VMware or Citrix, along with MacOS or mobile device support, is a plus.
Responsibilities:
• Manage and prioritize escalated incidents and service requests, ensuring issues are resolved within established service expectations.
• Deliver technical assistance to onsite and remote employees by diagnosing problems with desktops, laptops, peripherals, applications, and access tools.
• Investigate and resolve Windows-based hardware and software issues so users can quickly return to productivity.
• Support account access and application issues through Active Directory and related administrative tools.
• Maintain accurate records for company devices and related assets to support inventory control and lifecycle tracking.
• Create, revise, and enhance knowledge base content to improve support consistency and team efficiency.
• Participate in endpoint-related projects such as device deployments, refresh activities, software rollouts, and other technical initiatives.
• Assist employees using personal mobile devices for business access by supporting managed applications on iOS and Android platforms.
• Troubleshoot wired and wireless connectivity issues affecting office-based and remote staff.
• Use scripting or automation methods where appropriate to streamline recurring support tasks.• 5+ years of experience in end-user computing, desktop support, or advanced technical support roles within an enterprise setting.
• Strong expertise supporting Microsoft Windows environments, including configuration, troubleshooting, and device support; Windows 11 experience is highly preferred.
• Hands-on experience with service desk escalations, incident queue management, and timely ticket resolution.
• Proficiency with Active Directory for user support, access troubleshooting, and account-related issue resolution.
• Working knowledge of Microsoft 365 applications, including Teams, OneDrive, Outlook, and SharePoint.
• Ability to diagnose and repair laptops, desktops, and peripheral devices, including support for imaging and device refresh activities.
• Familiarity with networking fundamentals and the ability to resolve common wired, wireless, and remote connectivity issues.
• Exposure to virtualization tools such as VMware or Citrix, along with MacOS or mobile device support, is a plus.
About Robert Half
Sourced by ZipRecruiter
Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
San Ramon, CA, US
Year founded
1948