Manager Disability Services Jobs in Bothell, WA (NOW HIRING)

Salary: $72,000.00 - $78,000.00 Annually
Location : Everett Community College
Job Type: Exempt
Division: Strategic Enrollment Management & Student Success
Department: Center for Disability Services
Opening Date: 07/17/2026
Closing Date: 8/31/2026 11:59 PM Pacific
Bargaining Unit: Pro-Staff
First review date (applicant screening begins):: 07/31/2026
We are committed to hiring, developing, retaining, and promoting individuals who exemplify the mission, vision, and core values of our institution and possess the skills and experience to meet the needs of our students.
Overview
The Associate Director of the Center for Disability Services (CDS) provides leadership and oversight for the College's disability intake and accommodation processes. As a working supervisor, this position conducts student intakes, determines accommodations, and oversees the consistency and quality of services provided by assigned staff. The Associate Director serves as the point of escalation for complex cases, facilitates case consultation sessions, and leads continuous improvement efforts. This position ensures compliance with applicable College, state, and federal policies and regulations throughout the intake and accommodation process, including the Americans with Disabilities Act (ADA) and the Family Educational Rights and Privacy Act (FERPA).
TITLE: Associate Director of the Center for Disability Services
SALARY: $72,000-78,000/year
DEPARTMENT: Center for Disability Services
REPORTS TO: Director of the Center for Disability Services
POSITION NUMBER: 00012215
This position is eligible for hybrid work location, per Everett Community College's Telework Policy
Duties & Responsibilities
Disability Accommodations

• Conduct intake interviews with students to assess disability-related needs and determine reasonable academic accommodations
• Review and interpret medical, psychological, and educational documentation in accordance with federal, state, and institutional guidelines
• Communicate accommodation determinations and follow-up procedures clearly, respectfully, and in alignment with student rights and institutional responsibilities
• Serve as a liaison to faculty, staff, and instructional leadership on accommodation implementation, curricular access, and related compliance matters
• Investigate and respond to reports of accommodation concerns, mediate disputes, and facilitate resolution in cases involving noncompliance, miscommunication, or undue burden
• Coordinate with CDS staff to ensure timely delivery of accommodations such as assistive technology, alternate format materials, and testing services
• Participate in team meetings to ensure alignment of intake, accommodation, and support services across the department
• Maintain accurate and confidential records of student accommodations in compliance with FERPA and institutional policy
• Support the development of outreach materials, training content, and website resources that promote student awareness of CDS services and disability access

Supervisory Oversight

• Recruit, train, and supervise assigned staff involved in intake, accommodation, and case management functions
• Lead regular case consultation sessions with assigned staff to review accommodation decisions, explore complex cases, and ensure consistency in service delivery
• Provide ongoing coaching, support, and professional development to staff engaged in documentation review, student communication, and accommodation implementation
• Serve as the point of escalation for sensitive, unique, or high-impact student cases requiring advanced judgment or coordination across departments
• Monitor individual and shared caseloads for quality, equity, and timeliness, intervening when needed to support service continuity and resolution
• Ensure assigned staff practices align with legal obligations, departmental procedures, and the College's commitment to access and inclusion
• Collaborate with the CDS Director to assess staffing needs, inform strategic planning, and support department-wide priorities

Process Improvement & Compliance

• Lead evaluation and improvement of intake, documentation review, and accommodation processes to ensure consistency, efficiency, and legal compliance
• Identify service gaps, recurring issues, or equity concerns through case review, staff input, and data trends
• Develop and maintain internal procedures, tools, and reference materials to guide staff decision-making and promote consistent service delivery
• Ensure departmental practices reflect current federal and state disability access laws, institutional policies, and evolving best practices
• Coordinate with the CDS Director to implement policy changes, adjust workflows, and assess the impact of procedural updates
• Support preparation for audits, complaints, or compliance reviews by ensuring clear documentation and adherence to standards

General Duties

• Participate in and lead trainings, meetings, and process improvement efforts
• Lead, support, and participate in assigned departmental and interdepartmental projects, work groups, and committees
• Perform other duties as assigned, including rotating front desk coverage to support departmental operations and meet the needs of the campus
• Provide support to other staff and department functions during absences, events, and peak service periods
• Contribute to a respectful, inclusive, and service-oriented environment across all interactions

Qualifications
Required Education and Experience:

• Bachelor's degree in Education, Counseling, Disability Studies, or a related field (or equivalent experience)
• Three (3) years of professional experience providing support to people with disabilities
• One (1) year of experience in a role with lead and/or supervisory responsibilities

Required Demonstrated Knowledge, Skills, and Abilities:

• Knowledge of federal and state disability access laws, including ADA and Section 504
• Knowledge of assistive technologies and communication access services
• Strong written and verbal communication skills
• Skill in preparing technical documentation and service records
• Ability to organize, prioritize, and meet deadlines
• Ability to work independently and as part of a small team
• Skill in supervising staff and managing front-office workflows
• Proficiency with office software and database systems

Preferred

• Master's degree in Education, Counseling, Disability Studies, or a related field
• Proficiency in American Sign Language
• Previous management/supervisory experience
• Experience working in higher-educational, non-profit, or state agencies

Additional Information
PHYSICAL REQUIREMENTS
Everett Community College follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment, including computers, printers, and telecommunication devices.
• Ability to read, analyze, and interpret data from various sources.
• Ability to prepare and present detailed reports, both in written and verbal formats.
• Ability to exchange information on the phone, through video conferencing, or in person.
• Ability to sit or stand for extended periods while performing routine tasks.
• Ability to lift and carry objects weighing up to 25 pounds.

TERMS OF EMPLOYMENT

• Full-time position, Monday through Friday, twelve (12) months per year.
• Exempt from civil service staff member with a year-to-year contract.
• Represented by the American Federation of Teachers Exempt / Everett Local #6485.
• Position is subject to Everett Community College policies and procedures.
• Performance will be evaluated annually.

Notice to Applicants
This position is not eligible for an employment visa sponsorship. Applicants must be authorized to work in the United States for any employer.
Background Check
Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Drug-Free Campus
In compliance with federal and state regulations, EvCC is committed to a safe and drug-free campus. Employees are required to comply with EvCC's policy prohibiting illegal drug use or activity, including notification of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety.
The complete policy is available at the EvCC Policies page. If you would like a printed copy of the policy, or if you have any questions, please contact the Human Resources Department at 425-388-9229.
Safety and Security
EvCC strives to be a safe, secure and prepared campus for our students, staff and community. Detailed information regarding campus security, crime statistics for the most recent three year period, and other information is available on the Campus Safety, Security and Emergency Management page. This information is required by law and is provided by the EvCC Security Department. If you would like a printed copy of this information, you may contact the Security Department at (425) 388-9990.
Reasonable Accommodations and Non-Discrimination
Reasonable accommodation is provided in all aspects of employment, including the application process, consistent with the Americans with Disabilities Act and state law. To request a reasonable accommodation, please contact Human Resources at hr@everettcc.edu or 425-388-9229. For more information see: EvCC3020: Americans with Disabilities Act policy
Everett Community College does not discriminate based on, but not limited to, race, color, national origin, citizenship, ethnicity, language, culture, age, sex, gender identity or expression, sexual orientation, pregnancy or parental status, marital status, actual or perceived disability, use of service animal, economic status, military or veteran status, spirituality or religion, or genetic information in its programs, activities, or employment.
Contact the following people with inquiries or complaints regarding discrimination, Title IX compliance, or Americans with Disabilities Act compliance:
Equal Opportunity Director: EqualOpportunity@everettcc.edu, 425-388-9271;
ADA Coordinator: ADACoordinator@everettcc.edu, 425-388-9232;
Title IX Coordinator: TitleIXCoordinator@everettcc.edu, 425-388-9271.
HR offices are located in Olympus Hall 111, 2000 Tower St. Everett, WA 98201.
For more information, visit the Equal Opportunity and Title IX website.
We offer a complete benefits package to full-time employees, including: health care, dental, vision, , deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees may be eligible for benefits, depending on employee type and hours worked.
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