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Manager Demurrage Analyst Jobs (NOW HIRING)

Louis Dreyfus Company

Trader, US Rail Freight

Kansas City, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborates with the Transportation desk in collecting refunds on contracts; assists with managing and analysis of payments for freight bills and demurrage Rate Strategies/Negotiations /Quotations ...

Dollartree

Specialist - Import Operations

Chesapeake, VA

$68K - $72K/yr

... demurrage, terminal operations, and port appointment systems. * Experience using Transportation Management Systems (TMS), Microsoft Excel, and reporting tools. * Strong analytical, communication ...

Louis Dreyfus Company

Trader, US Rail Freight

Kansas City, MO

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborates with the Transportation desk in collecting refunds on contracts; assists with managing and analysis of payments for freight bills and demurrage Rate Strategies/Negotiations /Quotations ...

Applied Optoelectronics, Inc.

Purchasing Manager

Sugar Land, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor and improve freight cost, container utilization, and demurrage rates. * Facilitate clear ... Proficiency in advanced SAP, data analysis and reporting tools * In-depth knowledge of end-to-end ...

Applied Optoelectronics, Inc.

Purchasing Manager

Sugar Land, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor and improve freight cost, container utilization, and demurrage rates. * Facilitate clear ... Proficiency in advanced SAP, data analysis and reporting tools * In-depth knowledge of end-to-end ...

Array Technologies, Inc.

The position requires analytical, data-driven decision-making; strong supply chain and inventory ... Demurrage Prevention - Monitor railcar status and proactively manage unloading schedules to avoid ...

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Manager Demurrage Analyst information

What are the main challenges a manager demurrage analyst faces when coordinating with shipping companies and internal teams?

A Manager Demurrage Analyst often faces the challenge of aligning multiple stakeholders, including shipping companies, terminal operators, and internal logistics or commercial teams, to resolve complex demurrage claims efficiently. Discrepancies in documentation, tight deadlines, and differing interpretations of contract terms can add to the complexity. Successful professionals in this role excel at clear communication, attention to detail, and negotiation to minimize costs and ensure compliance with contractual obligations.

What is a manager demurrage analyst?

A Manager Demurrage Analyst is a professional responsible for overseeing and analyzing demurrage, which refers to charges incurred when shipping containers or vessels are delayed beyond the agreed time at port or terminal. This role involves managing a team that investigates, negotiates, and resolves demurrage claims, analyzing data to minimize costs, and ensuring compliance with contract terms. Their work is crucial in optimizing supply chain efficiency, reducing unnecessary costs, and maintaining good relationships with shipping lines and customers.

What are the key skills and qualifications needed to thrive as a manager demurrage analyst, and why are they important?

To thrive as a Manager Demurrage Analyst, you need a strong background in logistics, supply chain management, and finance, often supported by a relevant degree and experience in shipping or commodities trading. Proficiency with demurrage calculation tools, ERP systems, and advanced Excel is typically required, as well as familiarity with maritime regulations. Exceptional negotiation, analytical thinking, and attention to detail are crucial soft skills for managing claims and communicating with clients and stakeholders. These skills ensure accurate analysis, cost control, and effective resolution of disputes within the complex shipping industry.
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Manager Demurrage Analyst jobs near you
Infographic showing various Manager Demurrage Analyst job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution.

Customer Experience Partner - JCB

A.P. Møller - Maersk A/S

Savannah, GA • On-site

$75K - $85K/yr

Full-time

Medical, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

About Maersk At Maersk, we're transforming global supply chains through end-to-end integrated logistics. As a global leader in connecting and simplifying trade, we help businesses move goods seamlessly across ocean, air, landside transportation, and warehousing, all supported by cutting edge technology and an extensive global network. We're committed to building an inclusive workplace where everyone feels valued, heard, and able to be themselves. Our team members come from a wide range of backgrounds, experiences, and perspectives, and we value the unique strengths each person contributes. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. About the role: As a Senior Customer Experience Partner - JCB, you will be responsible for delivering a high-quality, end-to-end customer experience while overseeing the day-to-day execution of supply chain operations for a key strategic account. You will collaborate closely with internal teams, global service centers, vendors, and the customer to ensure operational excellence, maintain performance standards, and continuously improve logistics outcomes. This is a highly visible, onsite role that combines operational coordination, customer relationship management, and supply chain execution. What We Offer This is an exciting career opportunity to work in a truly international company that makes global trade happen. You will be interacting daily with passionate colleagues around the world, giving you the opportunity to develop your professional skills in a global environment. Through the training and support we provide and learning on the job, you will have the chance to truly take your career all the way.
  • Opportunity to work directly with a strategic global customer in a high-impact, onsite role.
  • Exposure to end-to-end supply chain operations and cross-functional collaboration across global teams.
  • Participation in continuous improvement initiatives and operational projects.
  • Competitive benefits including health insurance, PTO, and retirement plans.
Key Responsibilities:
  • Manage day-to-day coordination of domestic shipments, ensuring smooth execution across the supply chain
  • Build and maintain strong relationships with customer stakeholders, internal teams, and external logistics partners
  • Execute operations in line with defined SOPs, IOPs, and KPIs while ensuring service delivery commitments
  • Identify operational exceptions, troubleshoot issues, and implement timely solutions aligned with program guidelines
  • Collaborate with Global Service Centre (GSC) teams to deliver consistent and efficient service
  • Analyze operational performance, identify gaps, and recommend improvements to enhance service levels
  • Support onboarding of carriers and vendors, including procurement and execution via Transporeon
  • Monitor rates, routing, and service performance to ensure cost efficiency and operational effectiveness
  • Ensure compliance with applicable laws, company policies, and customer-specific requirements
  • Provide proactive communication to manage demurrage, detention, and other logistics challenges.
Who we are looking for: We recognize that experience comes in many forms. If you don't meet every qualification, we still encourage you to apply.
  • 3-5 years of experience in supply chain management, logistics, or transportation operations
  • Strong background in shipping operations and end-to-end supply chain processes
  • Experience working in international logistics environments is preferred
  • Bachelor's degree or equivalent experience in logistics, business, or a related field
  • Strong communication skills with a customer-focused and collaborative mindset
  • Proficiency in MS Office and ability to analyze data and generate operational insights
  • Ability to work independently, manage ambiguity, and perform effectively in a fast-paced environment
  • Strong problem-solving, conflict resolution, and analytical skills
  • Knowledge of logistics markets and operational best practices.
Job Details: Job type: Full-time Location: Pooler, Georgia | Charlotte, NC | Savannah, GA (Onsite - 5 days per week, Monday-Friday, 7:00 AM - 4:00 PM). Travel expectations: Limited and subject to business needs. Salary: $75,000 - $85,000* *The stated pay range is the anticipated starting salary and may be adjusted based on market conditions, experience, and location. Final compensation will be discussed directly with the selected candidate(s) in compliance with all applicable laws. Benefits: Full-time employees are eligible for Health Insurance, Paid Time Off, and 401(k) match. Notice to applicants applying to positions in the United States: You must be authorized to work for any employer in the U.S. #LI-Onsite #LI-GS4 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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