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Manager Debt Resolution Jobs (NOW HIRING)

Vandelay Administrative Services LL

Be Seen First

Client Services Representative

Boynton Beach, FL

$15 - $20.50/hr

... debt resolution. Our team is compassionate, solutions-driven, and committed to providing ... Maintain accurate and detailed notes in the CRM system. * Educate clients on program expectations ...

January Technologies, Inc.

Software Engineer

New York, NY · On-site

$160K - $190K/yr

Consumer Resolution (CORE) - Maximizes debt resolution on inbound contacts across phone, email, SMS ... Track record of working effectively with product managers and cross-functional partners to deliver ...

Vandelay Administrative Services LL

Be Seen First

Client Services Representative

Boynton Beach, FL

$15 - $20.50/hr

... debt resolution. Our team is compassionate, solutions-driven, and committed to providing ... Maintain accurate and detailed notes in the CRM system. * Educate clients on program expectations ...

RSI

Bad Debt Collector

Glendale, AZ · On-site

$17/hr

Champion the resolution of outstanding account balances * Initiate outbound calls with finesse ... Time management that's on point * Nailing client-specific processes and procedures * Rocking ...

RSI ENTERPRISES INC

Bad Debt Collector

Glendale, AZ · Remote

$17/hr

Champion the resolution of outstanding account balances * Initiate outbound calls with finesse ... Time management that's on point * Nailing client-specific processes and procedures * Rocking ...

Aon Corporation

Resolution Analyst

Alpharetta, GA · Hybrid

Debt cancellation programs can protect virtually all forms of consumer indebtedness including ... Aon Integramark is a division under Aon, who is a global leader in risk management, insurance and ...

Yü Energy

Regional Field Manager Location: Field UK Based - Galloway - DG1, DG10, DG11, DG12, DG13, DG14 ... Undertake friendly debt resolution visits to support customers. * Alternate between attending ...

Aon Corporation

Resolution Analyst

Alpharetta, GA · On-site

Debt cancellation programs can protect virtually all forms of consumer indebtedness including ... Aon Integramark is a division under Aon, who is a global leader in risk management, insurance and ...

Yü Energy

Regional Field Manager Location: Field UK Based - Salisbury - SP10, SP11, SP5, SP6, SP1, SP2, SP3 ... Undertake friendly debt resolution visits to support customers. * Alternate between attending ...

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Manager Debt Resolution information

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$13

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How much do manager debt resolution jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for manager debt resolution in the United States is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Manager Debt Resolution, and how can they be addressed?

A Manager Debt Resolution often encounters challenges such as handling high volumes of delinquent accounts, motivating a team under pressure, and maintaining compliance with complex regulations. Addressing these challenges involves developing effective communication and negotiation strategies, implementing robust training programs, and fostering a collaborative team environment. Regularly updating processes to align with legal requirements and leveraging technology solutions can also help streamline operations and improve recovery rates.

What is the difference between Manager Debt Resolution vs Debt Analyst?

AspectManager Debt ResolutionDebt Analyst
CredentialsTypically requires a bachelor’s degree in finance, accounting, or related field; certifications like CPA or CFA are commonUsually requires a bachelor’s degree in finance, accounting, or related field; certifications are less common
Work EnvironmentLeads teams, manages client accounts, and develops strategies for debt resolution within financial institutionsAnalyzes debt portfolios, assesses credit risk, and prepares reports for management
Employer & Industry UsageUsed in banks, debt collection agencies, and financial services firmsCommon in banks, credit bureaus, and financial consulting firms

While both roles involve working with debt, the Manager Debt Resolution focuses on leading teams and developing strategies for resolving debts, whereas the Debt Analyst primarily analyzes debt data and assesses credit risks. The manager role is more strategic and supervisory, often requiring leadership skills and certifications, while the analyst role is more analytical and data-driven.

What are the key skills and qualifications needed to thrive as a Manager Debt Resolution, and why are they important?

To excel as a Manager Debt Resolution, you need a solid background in finance, debt collection practices, and relevant regulatory knowledge, often supported by a degree in finance, business, or a related field. Familiarity with debt management software, CRM systems, and compliance platforms is typically required. Strong leadership, negotiation, and problem-solving skills help foster effective team performance and positive client interactions. These competencies are crucial for ensuring regulatory compliance, maximizing recovery rates, and maintaining positive stakeholder relationships.

What does a Manager of Debt Resolution do?

A Manager of Debt Resolution oversees the process of helping individuals or organizations manage and resolve outstanding debts. This role involves leading a team that negotiates with creditors, develops repayment plans, and ensures compliance with financial regulations. Managers also analyze financial situations, advise clients on options, and implement strategies to maximize debt recovery while minimizing losses. Strong communication and negotiation skills are essential for success in this position.
What cities are hiring for Manager Debt Resolution jobs? Cities with the most Manager Debt Resolution job openings:
What are the most commonly searched types of Debt Resolution jobs? The most popular types of Debt Resolution jobs are:
What states have the most Manager Debt Resolution jobs? States with the most job openings for Manager Debt Resolution jobs include:
Manager Debt Resolution jobs near you

Sr Debt Counselor

CONTINENTAL SERVICE GROUP LLC

Fairport, NY • On-site

Full-time

Posted 4 days ago

Job description

Position Summary:

The Sr. Debt Counselor role manages and collects delinquent business and consumer accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment.

Essential Duties & Responsibilities:

  • The Sr. Debt Counselor provides financial, clerical and administrative services to ensure efficient, timely and accurate repayment of accounts within their scope of work
  • The Sr. Debt Counselor will address collection/accounts receivable issues and assist with special projects based on departmental goals and objectives.
  • Ensure effective decisions are made in the best interest of the client requirements and expectations.
  • Demonstrates the right judgment that is within authority and scope of work
  • Capable of reviewing Secretary of State, P & Ls and various financial documents to ensure resolution is supportable
  • Resolve complex issues
  • Demonstrate a positive working relationship with departments to accomplish the goals and objectives of the client and ConServe.
  • Skip-Tracing – to assist in locating & contacting consumers and businesses
  • Meet daily, weekly and monthly goals as set by management at ConServe.
  • Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable level of daily metrics as assigned to the position by Management.
  • Achieve a high level of resolution with a compliant and customer centric approach
  • Record Maintenance – proper management & updating of system to maximize contacts
  • Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program

Non-Essential Duties & Responsibilities:

  • Other duties as assigned

Education Requirement:

  • High School Diploma or GED
  • Associates or Bachelor’s Degree preferred

Skills/ Requirements:

  • One (1) year of ConServe collections experience or five (5) years of relevant 3rd party debt collection experience in Higher Education, Financial Services or Government debt collection.
  • Must have prior proven experience with ECMC.
  • Consistent, proven twelve-month performance history.
  • Documented successful debt collection performance records
  • Current or recent debt collection experience preferred.
  • Business to Business asset recovery, sales, marketing or other B2B related skills preferred
  • Strong organizational and time management skills.
  • Attention to detail.
  • Ability to act independently to resolve problems.
  • The ability to work the required scheduled shift.
  • Fluent in conversational English and ability to proficiently read and write English
  • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution
  • Intermediate Computer skills to document calls and navigate software packages, databases and the internet.
  • Ability to work in a positive, collaborative manner with coworkers
  • Ability and history of maintaining confidentiality and high level of trustworthiness.
  • Ability and history of interacting well with team members and customers in a professional. manner while maintaining a safe work environment.
  • The ability to telework. A teleworker is defined as an employee who works for ConServe from a home, or other remote office, for all of the regularly scheduled work week. A teleworker uses telecommunication technologies, including, but not limited to, soft telephones, virtual facsimiles, computers, electronic mail, and remote Internet connections to access work remotely on a pre-determined basis
    • A secure internet connection, to plug in ConServe equipment into a hardline Ethernet port
    • A private work area in which work activities can be conducted
  • Ability to obtain and maintain Government Security Clearance.
  • Ability to obtain and maintain State Collections Licensure
  • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States.
  • No conflicts of interest with ConServe or our Clients.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law.

  • Occasionally lift and/or move up to 25 pounds.
  • Ability to sit or remain sedentary for your entire work shift (8-, 9-, or 10-hour shift)
  • Ability to talk and listen on a phone for your entire work shift (8-, 9-, or 10-hour shift)
  • Ability to type on a computer for your entire work shift (8-, 9-, or 10-hour shift)

Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

MISSION STATEMENT:

ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.

Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.

Continental Service Group, LLC, d/b/a ConServe endeavors to make www.conserve-arm.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, extension: 7 or by emailing: jobs@conserve-arm.com.

Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status.

ConServe is a Drug Free Workplace