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Manager Debt Resolution Jobs in Florida (NOW HIRING)

Vandelay Administrative Services LL

Be Seen First

Client Services Representative

Boynton Beach, FL

$15 - $20.50/hr

... debt resolution. Our team is compassionate, solutions-driven, and committed to providing ... Maintain accurate and detailed notes in the CRM system. * Educate clients on program expectations ...

Vandelay Administrative Services LL

Be Seen First

Client Services Representative

Boynton Beach, FL

$15 - $20.50/hr

... debt resolution. Our team is compassionate, solutions-driven, and committed to providing ... Maintain accurate and detailed notes in the CRM system. * Educate clients on program expectations ...

ValorVIP

Debt Recovery Representatives

Tampa, FL · On-site +1

$15 - $19.50/hr

Excellent interpersonal abilities , including active listening, empathy, and conflict resolution ... Familiarity with collection software, CRM systems , and call center technology is a plus

ValorVIP

Debt Recovery Representatives

Tampa, FL · On-site

$14 - $15.20/hr

Excellent interpersonal abilities , including active listening, empathy, and conflict resolution ... Familiarity with collection software, CRM systems , and call center technology is a plus

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Manager Debt Resolution information

What are some common challenges faced by a Manager Debt Resolution, and how can they be addressed?

A Manager Debt Resolution often encounters challenges such as handling high volumes of delinquent accounts, motivating a team under pressure, and maintaining compliance with complex regulations. Addressing these challenges involves developing effective communication and negotiation strategies, implementing robust training programs, and fostering a collaborative team environment. Regularly updating processes to align with legal requirements and leveraging technology solutions can also help streamline operations and improve recovery rates.

What is the difference between Manager Debt Resolution vs Debt Analyst?

AspectManager Debt ResolutionDebt Analyst
CredentialsTypically requires a bachelor’s degree in finance, accounting, or related field; certifications like CPA or CFA are commonUsually requires a bachelor’s degree in finance, accounting, or related field; certifications are less common
Work EnvironmentLeads teams, manages client accounts, and develops strategies for debt resolution within financial institutionsAnalyzes debt portfolios, assesses credit risk, and prepares reports for management
Employer & Industry UsageUsed in banks, debt collection agencies, and financial services firmsCommon in banks, credit bureaus, and financial consulting firms

While both roles involve working with debt, the Manager Debt Resolution focuses on leading teams and developing strategies for resolving debts, whereas the Debt Analyst primarily analyzes debt data and assesses credit risks. The manager role is more strategic and supervisory, often requiring leadership skills and certifications, while the analyst role is more analytical and data-driven.

What are the key skills and qualifications needed to thrive as a Manager Debt Resolution, and why are they important?

To excel as a Manager Debt Resolution, you need a solid background in finance, debt collection practices, and relevant regulatory knowledge, often supported by a degree in finance, business, or a related field. Familiarity with debt management software, CRM systems, and compliance platforms is typically required. Strong leadership, negotiation, and problem-solving skills help foster effective team performance and positive client interactions. These competencies are crucial for ensuring regulatory compliance, maximizing recovery rates, and maintaining positive stakeholder relationships.

What does a Manager of Debt Resolution do?

A Manager of Debt Resolution oversees the process of helping individuals or organizations manage and resolve outstanding debts. This role involves leading a team that negotiates with creditors, develops repayment plans, and ensures compliance with financial regulations. Managers also analyze financial situations, advise clients on options, and implement strategies to maximize debt recovery while minimizing losses. Strong communication and negotiation skills are essential for success in this position.
What are the most commonly searched types of Debt Resolution jobs in Florida? The most popular types of Debt Resolution jobs in Florida are:
What cities in Florida are hiring for Manager Debt Resolution jobs? Cities in Florida with the most Manager Debt Resolution job openings:
Manager Debt Resolution jobs near you
Debt Resolution Advisor

Debt Resolution Advisor

Achieva Credit Union

Dunedin, FL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Oversee and perform collection activities on delinquent accounts, including making calls to members, originating and documenting payment arrangements, and maintaining records.

  • Assist members and staff by answering questions regarding delinquent accounts, payment posting errors, and negative balance accounts.

  • Generate monthly reports as requested by management and scan correspondence related to delinquent accounts.

Job description

Banking for GOOD
Banking For GOOD!
At Achieva, serving members extends beyond our branches. Employees have opportunities to volunteer, support community initiatives, and make a difference throughout the communities we serve.
Position Summary:
The Debt Resolution Advisor works under general supervision and in accordance with established policies and procedure. This role performs a broad variety of support functions within the Loss Prevention Department. The position maintains delinquent accounts at acceptable levels while keeping positive member relations. The Debt Resolution Advisor reviews and researches delinquent loans and pursues direct telephone contact with members. This position ensures compliance with legal requirements, lending regulations and internal policies and procedures pertaining to the job. Prepares monthly reports required by management and maintains a working knowledge of all services and operations of the credit union. Must participate in training annually or as required for BSA and the Privacy Act.
Key Responsibilities:
Delinquency Management
  • Oversee professional and efficient operation of the credit union’s collection program.
  • Make delinquency calls to members.
  • Originate and document payment arrangements.
  • Maintain records of delinquent accounts, generate delinquent letters.
  • Perform skip tracing by locating members with past due accounts.
  • Monitor automatic letters generated by the system.
  • Assist other advisors in resolving delinquent accounts.
  • Assist with bankruptcy accounts.
  • Coordinate with the Liquidation Specialist the ordering of repossession.
  • Comply with all appropriate organization policies, procedures and state and federal regulations.
Member amp; Staff Support
  • Communicate professionally and efficiently with all departments to promote teamwork and high-quality member service.
  • Answer incoming calls from members and staff regarding delinquent accounts.
  • Answer questions regarding payment posting errors.
  • Assist members with negative balance accounts.
  • Process Quick Pay payments and ACH origination payments.
  • Research and respond to LP/Debt Resolution credit bureau issues.
Reporting amp; Documentation
  • Generate monthly reports as requested by management.
  • Scan correspondence received regarding delinquent accounts.
Organizational Engagement
  • Represent the credit union with professionalism and courtesy in all interactions.
  • Uphold the highest ethical standards in all interactions and responsibilities.
  • Represent and uphold the Achieva Brand Frame.
  • Support leadership initiatives that position the credit union as a top employer.
  • Participate in annual training or as required by BSA and the Privacy Act.
  • Perform other essential functions as needed or assigned.
  • Travel may be required on occasion.
Requirements:
Education and Experience
  • High school diploma, GED or equivalent.
  • 3-5 years’ consumer loans collections.
  • 3-5 years’ computer and collection systems.
  • 1-2 years’ lending and mortgage documentation.
Certifications
  • N/A
Skills and Attributes
  • Excellent communication skills – written, oral, and presentation to all levels of the organization.
  • Strong analytical and problem-solving skills.
  • Ability to make independent judgements and decisions.
  • Ability to maintain a high level of confidentiality in all matters, at all times.
  • Must be a team player with the willingness to assist others.
  • Willingness to take the initiative to get things done.
  • Good organization skills.
  • Experience with Microsoft Office Suite.
Physical Demands amp; Work Environment:
Achieva Credit Union is committed to providing equal employment opportunities to all individuals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
This role operates in a flexible environment and may include hybrid work, in-field visits, and time in an office setting at Corporate Headquarter and/or Achieva Branch. The role routinely uses standard office equipment such as computers, phones, and virtual meeting platforms. The employee must be able to remain in a stationary position for extended periods and communicate effectively via phone, video, and electronic messaging. The position may require extended periods of sitting or standing and occasional lifting of up to 25 pounds.
EEO Statement:
Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, qualified individual with a disability, or other protected status. Achieva participates in E-Verify.

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