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Manager Debt Resolution Jobs (NOW HIRING)

Bail Hotline

Experienced Debt Collector

Riverside, CA · On-site

$20 - $22/hr

Responsible for monitoring and maintaining assigned accounts, debt resolution, assisting customers ... Ability to prioritize and manage multiple responsibilities * Experience Preferred. Company ...

Scott & Associates, PC

Debt Collector

Rochester, NY · On-site

$20 - $22/hr

... A Legal Management Services, Inc., is a legal recoveries organization committed to providing exceptional legal representation to industry clients. We are currently seeking a Debt Resolution ...

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Manager Debt Resolution information

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$13

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$30

How much do manager debt resolution jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for manager debt resolution in the United States is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Manager Debt Resolution, and how can they be addressed?

A Manager Debt Resolution often encounters challenges such as handling high volumes of delinquent accounts, motivating a team under pressure, and maintaining compliance with complex regulations. Addressing these challenges involves developing effective communication and negotiation strategies, implementing robust training programs, and fostering a collaborative team environment. Regularly updating processes to align with legal requirements and leveraging technology solutions can also help streamline operations and improve recovery rates.

What is the difference between Manager Debt Resolution vs Debt Analyst?

AspectManager Debt ResolutionDebt Analyst
CredentialsTypically requires a bachelor’s degree in finance, accounting, or related field; certifications like CPA or CFA are commonUsually requires a bachelor’s degree in finance, accounting, or related field; certifications are less common
Work EnvironmentLeads teams, manages client accounts, and develops strategies for debt resolution within financial institutionsAnalyzes debt portfolios, assesses credit risk, and prepares reports for management
Employer & Industry UsageUsed in banks, debt collection agencies, and financial services firmsCommon in banks, credit bureaus, and financial consulting firms

While both roles involve working with debt, the Manager Debt Resolution focuses on leading teams and developing strategies for resolving debts, whereas the Debt Analyst primarily analyzes debt data and assesses credit risks. The manager role is more strategic and supervisory, often requiring leadership skills and certifications, while the analyst role is more analytical and data-driven.

What are the key skills and qualifications needed to thrive as a Manager Debt Resolution, and why are they important?

To excel as a Manager Debt Resolution, you need a solid background in finance, debt collection practices, and relevant regulatory knowledge, often supported by a degree in finance, business, or a related field. Familiarity with debt management software, CRM systems, and compliance platforms is typically required. Strong leadership, negotiation, and problem-solving skills help foster effective team performance and positive client interactions. These competencies are crucial for ensuring regulatory compliance, maximizing recovery rates, and maintaining positive stakeholder relationships.

What does a Manager of Debt Resolution do?

A Manager of Debt Resolution oversees the process of helping individuals or organizations manage and resolve outstanding debts. This role involves leading a team that negotiates with creditors, develops repayment plans, and ensures compliance with financial regulations. Managers also analyze financial situations, advise clients on options, and implement strategies to maximize debt recovery while minimizing losses. Strong communication and negotiation skills are essential for success in this position.
What cities are hiring for Manager Debt Resolution jobs? Cities with the most Manager Debt Resolution job openings:
What are the most commonly searched types of Debt Resolution jobs? The most popular types of Debt Resolution jobs are:
What states have the most Manager Debt Resolution jobs? States with the most job openings for Manager Debt Resolution jobs include:
Manager Debt Resolution jobs near you
Debt Resolution Manager

Debt Resolution Manager

General Electric Credit Union

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Key responsibilities

  • Direct the daily operations of the bankruptcy, escrow, and mortgage default department and oversee case workflows from initial filing or default to resolution or liquidation.

  • Review, approve, and ensure the accurate and timely preparation and electronic filing of legal documents with National Bankruptcy Services and associated law firms.

  • Act as the primary contact and liaison between internal teams, senior management, members, creditors, attorneys, trustees, and court officials.

General Electric Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Debt Resolution Manager
Primary Duties and Responsibilities:
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
The Debt Resolution Manager oversees the mortgage default servicing department, including collections, loss mitigation, foreclosure, and claims, as well as bankruptcy and escrow servicing. Implements processes and procedures that improve efficiency and support results beneficial to the credit union and its members.
Essential Responsibilities:
  • Directing the daily operations of the bankruptcy, escrow and mortgage default department and overseeing case workflows, including managing a portfolio of cases from initial filing or default to resolution or liquidation.
  • Reviewing, approving, and ensuring the accurate and timely preparation and electronic filing of legal documents with National Bankruptcy Services, and associated law firms.
  • Serving as a subject matter expert for internal and external audits, ensuring all activities adhere to applicable regulations, investor requirements, and company policies. This also includes responding to quality control findings and implementing preventative controls.
  • Analyzing financial statements and data to determine strategies for minimizing loss when an account defaults on a loan or other debt. This often involves managing pre-petition and post petition debt and monitoring accounts throughout the entire default process.
  • Acting as the primary contact and liaison between internal teams, senior management, members, creditors, attorneys, trustees, and court officials.
  • Carrying out management duties such as hiring, training, monitoring performance, resolving complaints, and mentoring supervisors and team members.
  • Identifying gaps within existing processes and implementing solutions or new procedures to improve efficiency and service levels and reduce costs.
  • Following up payments and closely monitoring bankruptcy and delinquent mortgage accounts with the Loan Servicing team
  • Resolving disputed transactions in a timely and cost-effective manner
  • Compiling month-end data for management
  • Adhering to the company's risk and regulatory standards, policies, and controls.

Education and Experience:
  • High school diploma/GED required; College degree preferred
  • 6+ years of experience in a mortgage default, collections or similar role
  • 5+ years of experience with bankruptcy servicing or operational experience
  • Prior experience working in a credit union or community bank is preferred

Knowledge, Skills, and Abilities:
  • Extensive knowledge of regulations and guidelines set forth in the Fair Debt Collection Practices Act, Bankruptcy Code, and Reg. Z
  • Ability to serve as Subject Matter Expert and handle complex situations efficiently
  • Has sufficient knowledge of the Bankruptcy and loss mitigation process and understands the legalities and documents associated with each filing
  • Excellent communication skills with high degree of ability to talk to members, especially with matters of sensitivity and conflict resolution
  • Strong analytical skills and decisive decision-making skills
  • Able to work in a fast-paced environment
  • Must have the ability to prepare and interpret detailed written materials and perform mathematical functions
  • High degree of professionalism especially when working with external parties and attorneys
  • Proficient in working in case management and bankruptcy systems, including PACER

At GECU, we want to support your wellbeing by offering a wide range of benefits:
  • Health, Dental and Vision insurance
  • Life and Disability insurance options
  • Paid Time Off starts accruing once hired and take your birthday off -paid
  • 401k Retirement plan with up to a 10% match of your base gross compensation
  • Tuition reimbursement opportunities & professional development
  • Volunteer opportunities -and earn additional PTO hours!
  • On-site clinics for Vaccines and Mammograms

And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer

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