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Entry Level Debt Resolution Jobs (NOW HIRING)

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Entry Level Debt Resolution information

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$13

$28

$55

How much do entry level debt resolution jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for entry level debt resolution in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Debt Resolution Specialist, and why are they important?

To excel as an Entry Level Debt Resolution Specialist, you generally need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic financial documentation is often required. Outstanding negotiation abilities, empathy, and resilience help individuals stand out in this role. These skills are crucial for effectively assisting clients, negotiating payment solutions, and maintaining positive relationships while meeting regulatory and organizational standards.

What are some typical challenges faced by entry-level debt resolution specialists, and how can they overcome them?

Entry-level debt resolution specialists often encounter challenges such as handling high call volumes, managing difficult conversations with clients in financial distress, and staying up-to-date with regulations. To overcome these, it's important to develop strong communication and active listening skills, seek guidance from experienced team members, and participate in ongoing training. Building resilience and maintaining a professional yet empathetic approach can also help create positive outcomes for both clients and the organization.

What is an entry level debt resolution specialist?

An entry level debt resolution specialist is a professional who helps clients manage and resolve their outstanding debts, often by negotiating with creditors to reduce balances, arrange payment plans, or settle debts for less than what is owed. In this role, individuals typically assist clients in understanding their financial situation, explaining available options, and guiding them through the debt resolution process. Entry level specialists often work for debt resolution companies, financial advisory firms, or credit counseling agencies, and they receive training to ensure compliance with relevant laws and ethical standards.
What are the most commonly searched types of Debt Resolution jobs? The most popular types of Debt Resolution jobs are:
What states have the most Entry Level Debt Resolution jobs? States with the most job openings for Entry Level Debt Resolution jobs include:
Entry Level Negotiator

Entry Level Negotiator

The J.G. Wentworth Company

King Of Prussia, PA • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


JG Wentworth rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Overview
The Debt Resolution Negotiator is responsible for negotiating with creditors on behalf of enrolled clients to reduce outstanding balances and achieve favorable settlement terms. This role requires a strong analytical mindset, persuasive communication, and the ability to manage a high-volume portfolio of accounts. Negotiators serve as the primary point of contact between our company and creditor representatives, driving outcomes that create real financial relief for clients.
The ideal candidate thrives in a fast-paced, performance-based environment, possesses exceptional people skills, and is motivated by meaningful work that directly impacts clients' financial well-being.
Responsibilities
  • Contact and negotiate directly with creditors and collection agencies to reach debt settlement agreements on behalf of clients.
  • Analyze client financial profiles, account balances, and creditor history to develop effective negotiation strategies.
  • Develop and maintain strong relationships with unsecured lenders, credit card companies, and third-party creditors (including collection agencies and attorneys) to drive efficient and favorable settlement outcomes.
  • Maintain detailed records of all negotiations, settlements, and communications in SalesForce.
  • Consistently achieve or exceed monthly KPIs, with a focus on settlement units and revenue generation by prioritizing and closing higher-balance accounts in a fast-paced, high-volume environment.
  • Conduct all negotiations in full compliance with the Fair Debt Collection Practices Act (FDCPA) and internal company policies.

Qualifications
Required Skills & Competencies
  • Negotiation or Sales Skills
    • Navigate discussions with creditors and clients to find mutually workable outcomes
  • Communication skills and Active Listening
    • Articulate settlement proposals and convey information to clients, creditors, and internal team members with clarity and precision
    • Carefully assess what lenders communicate and identify opportunities and constraints during negotiations
  • Analytical Thinking
    • Interpret and understand financial data, evaluate hardship situations, determine realistic and strategic settlement offers
  • Strong Attention to Detail
    • To ensure accuracy when reviewing balances, creditor or lender terms, settlement offers, and updating account notes or payment arrangements.
  • Emotional Intelligence/Patience and Persistence
    • Maintaining professionalism and staying composed, reading tone of negotiation, adjusting communication style as necessary
  • Time Management and Organization
  • Ability to work independently and in collaboration with others
  • Bachelor's degree
    • OR equivalent combination of education and relevant professional experience
  • Strong analytical and financial acumen
    • Comfortable reviewing account statements, calculating settlement percentages, and evaluating offers
  • Ability to manage a large portfolio of accounts and work efficiently under deadlines
  • Proficiency with MS Office (Excel, Word, Outlook)

Compensation & Benefits
  • Base Salary plus Commission
    • Annual Salary plus performance-based bonus and incentive structure tied to settlement outcomes
  • Average Annual Earnings: $75,000 - $100,000 (earning potential may vary and can be below or exceed this range)
  • Comprehensive Benefits package: Medical, Life, Vision, Dental, HSA, FSA, etc.
  • 401(k) plan plus employer match
  • Paid Time Off (PTO)
  • Paid Holidays

Start building your career with J.G. Wentworth today!
J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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