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Entry Level Debt Resolution Jobs (NOW HIRING)

New Mexico Gas Co - Peoples Gas - Tampa Electric

$48.72K - $60.90K/yr

... counseling of debt payment obligations, service connections and disconnections, new service ... Senior Level: Entry Level Duties Plus Additional Responsibilities * Successful Candidate Must Have:

Guglielmo and Associates

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Entry Level - Complaints & Disputes Analyst I

Tucson, AZ · On-site

$17 - $19/hr

Guglielmo & Associates, PLLC is a multi-state, debt collection law firm based in Tucson. We are a ... Collaborate with internal teams to ensure timely resolution of complaints/disputes ; * Conduct ad ...

ValorVIP

Entry-Level Collections Agent (Full-Time)

Tampa, FL · On-site

$14 - $15.20/hr

... resolution * Ability to remain calm and professional under pressure * Familiarity with collection software, CRM systems , and call center technology is a plus * Knowledge of debt collection laws and ...

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How much do entry level debt resolution jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for entry level debt resolution in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Debt Resolution Specialist, and why are they important?

To excel as an Entry Level Debt Resolution Specialist, you generally need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic financial documentation is often required. Outstanding negotiation abilities, empathy, and resilience help individuals stand out in this role. These skills are crucial for effectively assisting clients, negotiating payment solutions, and maintaining positive relationships while meeting regulatory and organizational standards.

What are some typical challenges faced by entry-level debt resolution specialists, and how can they overcome them?

Entry-level debt resolution specialists often encounter challenges such as handling high call volumes, managing difficult conversations with clients in financial distress, and staying up-to-date with regulations. To overcome these, it's important to develop strong communication and active listening skills, seek guidance from experienced team members, and participate in ongoing training. Building resilience and maintaining a professional yet empathetic approach can also help create positive outcomes for both clients and the organization.

What is an entry level debt resolution specialist?

An entry level debt resolution specialist is a professional who helps clients manage and resolve their outstanding debts, often by negotiating with creditors to reduce balances, arrange payment plans, or settle debts for less than what is owed. In this role, individuals typically assist clients in understanding their financial situation, explaining available options, and guiding them through the debt resolution process. Entry level specialists often work for debt resolution companies, financial advisory firms, or credit counseling agencies, and they receive training to ensure compliance with relevant laws and ethical standards.
What are the most commonly searched types of Debt Resolution jobs? The most popular types of Debt Resolution jobs are:
What states have the most Entry Level Debt Resolution jobs? States with the most job openings for Entry Level Debt Resolution jobs include:
Entry Level Debt Resolution jobs near you
Customer Service Rep/Sr. Customer Service Rep

Customer Service Rep/Sr. Customer Service Rep

New Mexico Gas Company

Carlsbad, NM

$48.72K - $60.90K/yr

Other

Posted 2 days ago

New Mexico Gas Company rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

This position will be open to internal and external applicants and will close on Sunday, June 7, 2026.

The Customer Service Rep position pays between $43,040 to $53,800, and the Senior Customer Service Rep position pays between $48,720.00 to $60,900.00 and is based on skills, experience and education of the successful candidate.

About This Opportunity
Are you searching for a company where you can be an integral part of the community and provide exceptional customer service?As a Customer Service Rep, you will play a vital role in supporting the communities we serve by providing friendly, solutions-focused support that builds trust, delivers value, and builds lasting relationships.

Primary Duties and Responsibilities
This list does not reflect the job duties in their entirety

  • Performs one or more of the following activities: billing, outbound calling, receiving inbound calls, account adjustments, inside credit and collections, cashiering, energy diversion cases, customer counseling of available rate options, counseling of debt payment obligations, service connections and disconnections, new service requests, customer inquiries, dispatching and conflict resolution, which may vary depending on position location.
  • Resolves inquiries and complaints via person-to-person, in the field, telephone or e-mail inquiries in an effective, professional and courteous manner for both customers and internal associates.
  • Provides professional and courteous customer service to effectively resolve various energy consumption inquiries via person-to-person or telephone contacts.

*Senior Level: Entry Level Duties Plus Additional Responsibilities

  • Successful Candidate Must Have:
  • A high school diploma or GED
  • A valid driver's license and meet the acceptable driving record requirements of the company.
  • Customer Service Rep: 1 year of related experience (e.g. customer service, collections, cashiering, etc.), or equivalent combination of education and/or experience related to the discipline.
  • Senior Customer Service Rep: 3 years of related experience
  • Preferences: Bilingual (Spanish)

Working Conditions
Work/Field environment. Regularly required to sit. Must have good vision, manual dexterity, and be able to move/lift up to 10 lbs.

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