ZipRecruiter

Log In

1

Manager Customer Success Manager Jobs in Riverside, CA

NoGigiddy

Customer Success Specialist

Anaheim, CA · Remote

$16 - $22/hr

As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful ... support CRM Identify recurring issues and report patterns to the product team Contribute to the ...

NoGigiddy

Customer Success Specialist

Santa Ana, CA · Remote

$16 - $22/hr

As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful ... support CRM Identify recurring issues and report patterns to the product team Contribute to the ...

Built By Shah

Be Seen First

Remote Client Success Manager -- Marketing & Retention (Early Career)

Irvine, CA · Remote

$20 - $30/hr

Your job is not to personally be the Google Ads expert, CRM developer, or landing page builder ... Client Success Manager * Onboarding Coordinator * Marketing Operations Coordinator * Sales Pipeline ...

Foresight Sports

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $21/hr

This position reports to the Customer Success Manager and is based out of our Irvine, CA office. As the Customer Success Representative I, you will have an opportunity to: * Support inbound calls ...

Revelyst

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $21/hr

This position reports to the Customer Success Manager and is based out of our Irvine, CA office. As the Customer Success Representative I, you will have an opportunity to: * Support inbound calls ...

Revelyst

B2C Customer Experience

Irvine, CA

$17.50 - $21/hr

This position reports to the Customer Success Manager and is based out of our Irvine, CA office. As the Customer Success Representative I, you will have an opportunity to: * Support inbound calls ...

Revelyst

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $21/hr

This position reports to the Customer Success Manager and is based out of our Irvine, CA office. As the Customer Success Representative I, you will have an opportunity to: * Support inbound calls ...

Shield

Service Desk Manager - Tier II

Anaheim, CA · Remote

$93K - $108K/yr

The Incident and Problem Manager will coordinate very closely with Senior Service Manager and Customer Success Manager teams, managing escalations, resolving Problems, addressing service impacts and ...

next page

Showing results 1-20

All JobsManager Customer Success Manager JobsManager Customer Success Manager Jobs in Riverside, CA

Manager Customer Success Manager information

See Riverside, CA salary details

$24K

$64K

$106.9K

How much do manager customer success manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for manager customer success manager in Riverside, CA is $64,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $72,000.00 per year, depending on experience, location, and employer.

How much are customer success managers paid?

Customer Success Managers typically earn between $60,000 and $120,000 annually, depending on experience, location, and company size. Salaries can be higher in tech and SaaS industries, especially for those with specialized skills or certifications. Compensation often includes bonuses and benefits related to customer retention and satisfaction metrics.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need a strong understanding of customer relationship management, account management, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, customer support platforms, and data analytics tools is typically required. Outstanding communication, active listening, problem-solving, and empathy are soft skills that help you build trust and resolve client issues effectively. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

What is a Customer Success Manager?

A Customer Success Manager (CSM) is a professional responsible for building strong relationships with customers and ensuring they achieve their desired outcomes while using a company’s products or services. CSMs proactively address customer needs, provide support, and work to maximize customer satisfaction and retention. They often serve as a bridge between customers and internal teams, helping to resolve issues, identify upsell opportunities, and guide users toward best practices.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $120,000 annually in the United States. Senior CSMs or those in high-demand industries may earn higher compensation, often including bonuses and benefits. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

How does a Manager Customer Success Manager typically collaborate with other departments to improve client satisfaction?

A Manager Customer Success Manager regularly works cross-functionally with teams such as Sales, Product, and Support to ensure clients receive seamless service. They often coordinate with Product teams to relay customer feedback and advocate for feature improvements, and with Sales to ensure smooth handoffs and align on customer goals. This collaborative approach helps anticipate client needs, resolve issues quickly, and drive overall customer satisfaction. Building strong internal relationships is key to proactively addressing challenges and ensuring the customer's voice is heard throughout the organization.

Is a Customer Success Manager a manager?

A Customer Success Manager (CSM) is a role focused on maintaining customer relationships and ensuring satisfaction. While some CSMs may have team leadership responsibilities, the role itself is primarily customer-facing and does not always involve managing a team. The managerial aspect depends on the company's structure and the specific job level.

Do CSMs make good money?

Customer Success Managers (CSMs) typically earn a salary that ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many CSMs also receive performance bonuses and benefits, with higher earnings often linked to skills in communication, CRM tools, and client retention strategies.

What is the difference between Manager Customer Success Manager vs Customer Support Manager?

AspectManager Customer Success ManagerCustomer Support Manager
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling customer inquiries, troubleshooting, and resolving issues
Required SkillsCustomer relationship management, strategic planning, communicationTechnical knowledge, problem-solving, communication
Work EnvironmentProactive engagement, account management, cross-department collaborationReactive support, call centers, help desks
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including retail and telecom

The Manager Customer Success Manager focuses on fostering ongoing customer relationships and ensuring product success, while the Customer Support Manager primarily addresses immediate customer issues and technical support. Both roles require strong communication skills, but their goals and daily activities differ significantly.

What job categories do people searching Manager Customer Success Manager jobs in Riverside, CA look for? The top searched job categories for Manager Customer Success Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Manager Customer Success Manager jobs? Cities near Riverside, CA with the most Manager Customer Success Manager job openings:
Manager Customer Success Manager jobs near you
Infographic showing various Manager Customer Success Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $64,005 per year, or $30.8 per hour.

Customer Success Specialist

NoGigiddy

Anaheim, CA • Remote

$16 - $22/hr

Full-time

Posted 27 days ago

Job description

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

When our users have questions, run into issues, or need a hand — you\'re the person they count on. As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required — just strong communication, patience, and a real desire to help people succeed.

RESPONSIBILITIES
Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
Troubleshoot issues related to offers, account access, and platform navigation
Escalate complex issues to the appropriate team with full context and documentation
Maintain detailed records of user interactions in our support CRM
Identify recurring issues and report patterns to the product team
Contribute to the help center by writing and updating FAQ articles
Deliver consistently high CSAT scores through genuine, solution-focused support
REQUIREMENTS
No degree required
Prior customer support experience preferred but not required — we\'ll train you
Clear, empathetic written and verbal communication
Patient and calm under pressure — you don\'t match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16–$22/hr
Fully remote
Paid training on all systems and product knowledge
Growth path into team lead or operations roles
Access to the full NoGigiddy earning opportunity network

Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.

Apply