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Manager Computer Operator Jobs (NOW HIRING)

Resolution Think is seeking a highly professional and skilled Computer Operator to support our Enterprise Service Desk (ESD) Managed Services contract with the Department of Veterans Affairs (VA)

Resolution Think is seeking a highly professional and skilled Computer Operator to support our Enterprise Service Desk (ESD) Managed Services contract with the Department of Veterans Affairs (VA)

PA0738 Processing Center The Computer Operator is responsible to operate all equipment in the ... Essential Functions Manage personal workload and workflow Maximize technology tools available ...

Computer Operator ONSITE Goodlettsville, TN Working hours: Wednesday-Saturday, for 2 weeks 8 a.m ... Knowledge of Data Center Infrastructure Management (DCIM) tools. * Working knowledge of automated ...

PA0738 Processing Center The Computer Operator is responsible to operate all equipment in the ... Essential Functions • Manage personal workload and workflow • Maximize technology tools ...

Job ID: (792207) Computer Operator Location: Indianapolis, IN Duration: 6+ Months Client: IN-AOS ... Strong attention to detail and time management skills. * Punctuality, reliability, and a strong ...

Computer Operator

Strongsville, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Discount Programs The Intralot Computer Operator role is considered at its core as an entry level ... Manager, performs the following duties and responsibilities. Other miscellaneous duties may be ...

Computer Operator This position plays a critical role in ensuring the smooth execution of ... Strong attention to detail and time management skills. * Punctuality, reliability, and a strong ...

Computer Operator

Battle Creek, MI · On-site

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and install, implement, maintain and tune operating systems, disk and tape ...

Computer Operator

Fort Belvoir, VA

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and install, implement, maintain and tune operating systems, disk and tape ...

Computer Operator

Norfolk, VA

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and install, implement, maintain and tune operating systems, disk and tape ...

Computer Operator

Battle Creek, MI · On-site

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and install, implement, maintain and tune operating systems, disk and tape ...

Computer Operator

Fort Belvoir, VA · On-site

$42K - $50K/yr

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and install, implement, maintain and tune operating systems, disk and tape ...

Computer Operator

New Cumberland, PA

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and insall, implement, maintain and tune operating systems, disk and tape ...

Computer Operator

Fort Belvoir, VA · On-site

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and install, implement, maintain and tune operating systems, disk and tape ...

Computer Operator

Cincinnati, OH · On-site

$20.57 - $25.72/hr

Gain exposure to data center operations, infrastructure management, business continuity, and ... Responsible for all Data Center computer hardware installs & de-installations. * Monitor system ...

Computer Operator

Fort Belvoir, VA

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and install, implement, maintain and tune operating systems, disk and tape ...

Computer Operator

Albany, GA · On-site

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and install, implement, maintain and tune operating systems, disk and tape ...

Computer Operator

Norfolk, VA

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to efficiently manage and prioritize a workload of assigned tickets. * Ability to ... computer systems, and install, implement, maintain and tune operating systems, disk and tape ...

Showing results 21-40

Manager Computer Operator information

See salary details

$13

$24

$37

How much do manager computer operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for manager computer operator in the United States is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Manager Computer Operator vs Computer Operator?

AspectManager Computer OperatorComputer Operator
CredentialsTypically requires a diploma or degree in computer science or related field, with experience in managing operationsUsually requires a high school diploma or equivalent, with basic computer skills
Work EnvironmentSupervises teams in data centers, IT departments, or corporate officesOperates and monitors computer systems in office or data center settings
ResponsibilitiesOversees computer operations, manages staff, and ensures system efficiencyRuns computer systems, inputs data, and maintains hardware/software

The main difference is that a Manager Computer Operator oversees and manages computer operations and staff, while a Computer Operator focuses on running and maintaining computer systems. Managers handle supervision and strategic tasks, whereas Computer Operators perform technical, operational duties.

What career paths can a manager computer operator take?

A manager computer operator can advance to roles such as IT supervisor, systems manager, or network administrator by gaining experience and relevant certifications. They may also transition into IT management, cybersecurity, or project management positions within technology departments.

What does a manager computer operator do?

A manager computer operator oversees the daily operations of computer systems and data processing activities. They monitor system performance, troubleshoot issues, ensure security protocols are followed, and coordinate with technical staff to maintain efficient operation. Strong knowledge of hardware, software, and network systems is essential for this role.

What is the job of a manager computer operator?

A manager computer operator oversees the daily operations of computer systems and data processing activities, ensuring system efficiency and security. They coordinate staff, monitor system performance, troubleshoot issues, and may manage schedules and maintenance tasks using tools like monitoring software. Strong technical knowledge and leadership skills are essential for this role.
More about Manager Computer Operator jobs

What cities are hiring for Manager Computer Operator jobs?

Cities with the most Manager Computer Operator job openings:

What are the most commonly searched types of Computer Operator jobs?

The most popular types of Computer Operator jobs are:

What states have the most Manager Computer Operator jobs?

States with the most job openings for Manager Computer Operator jobs include:

Infographic showing various Manager Computer Operator job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $50,704 per year, or $24.4 per hour.

Computer Operator

Resolution Think

Bossier City, LA • On-site

Full-time

Re-posted 10 days ago


Job description

Resolution Think is seeking a highly professional and skilled Computer Operator to support our Enterprise Service Desk (ESD) Managed Services contract with the Department of Veterans Affairs (VA). This role supports the VA's initiative to enhance the efficiency of its Tier-1 Enterprise Service Desk, providing 24x7x365 support to all VA End Users and designated executives/VIPs. Our team serves as the Single Point of Contact (SPOC) for all VA-approved technology issues, ensuring VA personnel can conduct their daily business without impediment.
Position Summary:
The Computer Operator will be the frontline representative for Resolution Think LLC, acting as the Single Point of Contact (SPOC) for VA end-users requiring technical assistance. This role requires exceptional customer service, meticulous attention to detail, and proficiency in incident/ticket management using the VA's ITSM tool. You will be responsible for providing accurate, timely, and professional support across various electronic media.
Responsibilities:
Customer Support and Communication
  • Handle incoming contacts promptly and professionally via multiple electronic channels, including Telephone (via toll-free access), Electronic mail, SMS/text messaging, Web-Chat submissions, and the Self-service web portal.
  • Act as the Single Point of Contact (SPOC) for all communications between end-users and the appropriate resolver groups regarding incidents and service requests.
  • Communicate the status of incidents and service requests (SRs) to end-users as changes occur.
  • Maintain a professional and courteous manner in all interactions, adhering to established monitoring criteria and customer service standards.
  • Develop expertise in handling VA inquiries using scripts and content provided by the Prime Contractor.

Incident and Service Request Management (Ticket Ownership)
  • Utilize the VA-provided ITSM tool to perform all incident/ticket management, workflow, and escalations.
  • Take ownership of all tickets from initiation to resolution, including logging, categorizing, prioritizing, and recording resolutions.
  • Provide a timely response to all tickets and SRs based on established priority and impact levels.
  • Transfer incidents to the appropriate work queue as required for resolution.
  • Immediately perform a warm transfer to the appropriate application resolver group for all application-related issues.
  • Maintain oversight for monitoring, controlling, and ensuring timely resolution of all Service Requests (SRs).
  • Escalate urgent, business critical, and VIP SRs according to established procedures.
Knowledge, Research, and Documentation
  • Access and utilize self-service knowledge articles, how-to guides, announcements, and FAQs to efficiently assist end-users and facilitate First Contact Resolution (FCR).
  • Conduct research of VA-approved sources of information to prepare accurate responses to inbound inquiries.
  • Accurately capture complaints in the VA-provided ITSM tool.
  • Recognize and report new trends of inquiries to the Prime Contractor to assist in the development of common responses.
  • Initiate and monitor trouble tickets and Service Requests (SRs).
  • Initiate and introduce workflows within the ITSM tool as directed.
  • Record all actions related to an Incident (e.g., response, status, and resolution or escalation) in the VA provided ITSM tool.

Training and Collaboration
  • Successfully complete and pass all testing and practicums for the comprehensive training provided by the Prime Contractor on VA programs, systems, applications, and customer service.
  • Participate in required status meetings or other ad-hoc meetings with the Prime Contractor's personnel or other stakeholders as directed.
  • Assist in updating training materials and content and help conduct corporate-specific training as directed by Prime Contractor's personnel.

Requirements:
  • High School Diploma or GED required; associate's or bachelor's degree in a related field is a plus.
  • Proven experience in a high-volume Service Desk, Help Desk, or Computer Operator role, preferably supporting a large-scale enterprise environment.
  • Demonstrated experience with Incident/Ticket Management and utilizing an IT Service Management (ITSM) tool (experience with the VA-provided tool is a strong plus).
  • Excellent verbal and written communication skills with a strong customer service orientation.
  • Ability to professionally and accurately handle inquiries across multiple communication channels (phone, email, chat, etc.).
  • Strong analytical and problem-solving skills with the ability to achieve First Contact Resolution (FCR) where possible.
  • Meticulous attention to detail for logging, categorizing, and maintaining ticket information.
  • Must be able to work a 24x7x365 shift schedule (including nights, weekends, and holidays) as the Service Desk operates continuously.
  • Must be able to successfully complete and pass all required VA and Prime Contractor training and testing.
  • Ability to perform research and leverage knowledge bases effectively.