Manager Commercial Operations Jobs in Wheaton, IL

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager, Commercial Insights

Let's do this. Let's change the world. In this vital role as a Manager, Commercial Insights you will lead the development and delivery of analytics that support executive decision-making across the Neurology & IgG4-RD Business Unit. This role partners closely with brand leadership, including the General Manager, Sales, and Marketing leaders, providing reporting and insights that drive brand strategy, forecast accuracy, and operational excellence.

The ideal candidate has strong skills in reporting including data manipulation, SQL, and data visualization, with a proven ability to translate complex datasets into actionable insights for senior stakeholders.

Flexible Commuter role to one of Amgen's offices Deerfield, ILorThousand Oaks, CA. You will work on-site a minimum of 2-3 days a week.

Key Responsibilities

• Own executive reporting deliverables, ensuring leadership receives timely, accurate, and actionable insights on product performance, sales effectiveness, and patient services.
• Partner with key stakeholders to design and deliver reports, dashboards, and presentations that inform brand strategy and operational decisions.
• Support forecast development and performance tracking, contributing data-driven inputs and monitoring results against baseline assumptions.
• Conduct SQL-based data pulls, ad hoc analyses, and data validation to answer critical business questions and ensure reporting accuracy.
• Collaborate with cross-functional partners to define commercial KPIs and reporting frameworks, aligning insights across sales, marketing, and patient services.
• Manage data from multiple vendors and sources (e.g., hub, specialty pharmacy, claims) to ensure accuracy, completeness, and usability.
• Create executive-level presentations that transform analytics into concise business narratives for senior leadership discussions.
• Maintain expertise in internal and syndicated data sources, supporting data stewardship and governance efforts.

We are all different, yet we all use our unique contributions to serve patients. The insights professional we seek is a collaborator with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master's degree and 2 years of market research/analytics experience

OR

Bachelor's degree and 4 years of market research/analytics experience

OR

Associate's degree and 8 years of market research/analytics experience

OR

High school diploma / GED and 10 years of market research/analytics experience

Preferred Qualifications:

• Hands-on experience with SQL, Python, or R for querying and data analysis
• Proficiency with visualization tools such as Tableau or Power BI
• Familiarity with pharma datasets including sales, claims, hub, EMR, and patient-level data
• Strong attention to detail and commitment to data accuracy and documentation
• Ability to manage multiple priorities in a fast-paced, cross-functional environment
• Excellent communication and presentation skills, with experience tailoring insights for senior leadership

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Salary Range