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Manager Client Implementation Jobs in Atlanta, GA

Intertek

National Client Manager

Kennesaw, GA

In this role, the National Client Manager is expected to develop and implement appropriate sales strategies to to expand service offerings and increase overall market share with existing and new ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA · On-site

$70K - $85K/yr

... and implement proactive mitigation strategies Ensure compliance with all safety policies and ... and manage client relationships in a fast-paced environment Strong operational mindset with ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA

$70K - $85K/yr

... implement proactive mitigation strategies • Ensure compliance with all safety policies and ... manage client relationships in a fast-paced environment • Strong operational mindset with ...

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Showing results 1-20

All JobsManager Client Implementation JobsManager Client Implementation Jobs in Atlanta, GA

Manager Client Implementation information

See Atlanta, GA salary details

$37.5K

$99.5K

$161.6K

How much do manager client implementation jobs pay per year?

As of Jun 13, 2026, the average yearly pay for manager client implementation in Atlanta, GA is $99,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $116,400.00 per year, depending on experience, location, and employer.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills may earn higher salaries, often supplemented with bonuses and benefits.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation, and why are they important?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What is the salary of an implementation manager?

The salary of a Manager Client Implementation typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often supplemented with bonuses and benefits.

What is an implementation manager's job?

An implementation manager oversees the process of deploying products or services to clients, ensuring projects are completed on time, within scope, and meet quality standards. They coordinate between teams, manage timelines, and address any issues that arise during implementation, often using project management tools and methodologies.

What does a client implementation manager do?

A client implementation manager oversees the process of onboarding and integrating clients with a company's products or services. They coordinate between clients and internal teams, ensure project timelines are met, and address technical or operational issues during deployment. Strong communication, project management skills, and knowledge of relevant tools are essential for this role.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.
What cities near Atlanta, GA are hiring for Manager Client Implementation jobs? Cities near Atlanta, GA with the most Manager Client Implementation job openings:
Manager Client Implementation jobs near you

Implementation Manager - ECP, Grants

Euna Solutions

Atlanta, GA • On-site

Full-time

Medical, Dental

Posted 7 days ago

Job description

Salary:

About Enterprise Customer Programs

Enterprise Customer Programs (ECP) is Euna Solutions' delivery organization for enterprise-scale clients i.e. primarily state governments and state agencies managing large, complex grant programs. Our clients are partners executing statewide strategic priorities, often spanning multiple agencies and funding streams within a single engagement.

ECP manages the full implementation lifecycle: from discovery and configuration through training, go-live, and ongoing support. We work closely with Product andtechnical teamsto ensure our clients achieve sustainable adoption and measurable outcomes.


The Opportunity:

The Implementation Manager / Senior Implementation Manageris responsible forguiding clients through the full implementation and onboarding lifecycle for Euna Grants. This individual brings deepgrantsknowledge, a strong technical foundation, and a genuine curiosity for how AI and emerging tools can improve the way work gets done for both our clients and our team.

This role is the product expert in the room. You will lead discovery, configure systems, deliver trainings, manage cross-functional relationships, and help clients connect their grants management goals to the capabilities of Euna Grants. You bring an understanding of the public sector grants landscape ideally from direct experience and you know how to translate that knowledge into practical, high-quality implementation work.

The level of this role isdeterminedbased on experience. Senior-level candidates bring a more complex portfolio, greater independence, and a leadership presence within the Implementation team. Both levels report to the Manager of Professional Services and work closely with Customer Support and Product teams.


Who Thrives Here:

ECP is at an exciting point in its growth - the foundation issolid, the mission is clear, and we are focused on scaling what is working. People who do well here help write the playbook rather than wait for one. They think on their feet, stay flexible as things change, and collaborate openly - information does not get siloedand people step in beyond their lane when the client or team needs it. If you are energized by momentum and want your work to matter, you will fit in here.


Key Responsibilities:
Core responsibilities apply across both levels. Senior-level candidates lead more complex engagements and take on greater internal ownership.


Discovery & Requirements

  • Lead client discovery sessions to understand current-state business processes, grant program structure, stakeholder roles, and system requirements.
  • Facilitate working sessions with agency staff, program managers, and technical contacts to surface configuration requirements andidentifygaps.
  • Produce andmaintaindiscovery documentation,requirementsmatrices, and process maps that serve as the foundation for configuration and training.
  • Translate discovery findings into a clear, agreed-upon implementation scope and configuration plan.

Implementation & Configuration

  • Deliver implementations in full alignment with Euna's Implementation Methodology, adapting approach to client complexity and maturity.
  • Configure client instances of Euna Grants based on documented business requirements; develop andmaintaincomprehensive configuration documentation.
  • Demonstrate deep knowledge of the grant lifecycle from pre-award through close-out and articulate the specific role Euna Grants plays at each stage.
  • Understand Euna Grants functionality at depth and translate that knowledge into clear value for each client.
  • Conduct UAT, document issues, create support tickets, andmonitorresolution to closure.

Training & Client Enablement

  • Lead clienttrainingsacross a range of audiences from end users to agency leadership in virtual and written formats.
  • Support requests for client training, troubleshooting, and project-related work as needed.

Risk Management & Cross-Functional Collaboration

  • Proactivelyidentifyand escalate project risks to Project Management.
  • Ensure client feedback requests contain sufficient detail for successful execution beforerouting foraction.
  • Identifyand document system functionality gaps; partner with Product and Development on enhancement opportunities.
  • Participate in cross-functional activities including requirements gathering and business process modeling.

Team & Internal Contribution

  • Play a meaningful role in onboarding new hires and contributing to teamknowledge-sharing. Senior IM: lead this function.
  • Actively adopt and embed AI tools into your daily work whether drafting documentation, accelerating configuration analysis,preparing forclient meetings, oridentifyingworkflow improvements. We want someone who is excited by this, not just willing.
  • Perform other job-related duties as assigned.


Minimum Qualifications:

      • BA/BS degree or equivalent work experience.
      • 4+ years of Customer Success, implementation, or account management experience (Implementation Manager); 8+ years (Senior Implementation Manager).
      • Working knowledge ofgrantsmanagement including grant types, funding compliance requirements, and reporting obligations. Public sector experience is strongly preferred.
      • Demonstrated technical acumen: comfort configuring software, understanding data relationships, and navigating system architecture concepts. Experience with SaaS platformsrequired.
      • Enthusiasm for AI tools anda track recordof embedding technology into daily workflows to improve output quality or efficiency. We are not looking for a passive user we want someone whoseeks outopportunities.
      • Extensive experience training or teaching clients in a virtual environment.
      • Strong communicationskills across written, verbal, and visual formats, adaptable to audiences from end users to agency executives.
      • Ability to manage multiple complex projects and competing deadlines simultaneously.
      • Strong analytical and documentation skills, particularly inrequirementsgathering and configuration work.
      • Ability to work independently whileremaininga reliable, collaborative member of a broader team.
      • Comfortable in a fast-paced, evolving environment; adaptable and professionally resilient.
      • Strong attention to detail; organized andconsistent infollow-through.


      Preferred Qualifications:

          • Direct experience working in or with state, county, or municipal government in agrantscapacity.
          • Familiarity with federal grant programs (CDBG, ARPA, HUD, EPA, or similar).
          • Experience withgrantsmanagement systems (GMS),financial managementplatforms, or public sector ERP systems.
          • Exposure to AI productivity tools (e.g., Copilot, Claude, ChatGPT) withdemonstratedapplication in a professional context.
          • Knowledge of data migration concepts or experience supporting SaaS implementation projects with integration components.


          Location & Travel:

          This position will be hybrid with 3 days/week in our Atlanta, GA office. (Tuesday, Wednesday and Thursday).


          What Level Are You:

          We arehiring forone role across two levels. Here is how to think about it:

          • Implementation Manager You have a solid implementation or customer success foundation andgrantsexposure. You are eager to grow your technical depth and take on complex clients. You are early in building your AI practice but committed to the work.
          • Senior Implementation Manager You bring extensive implementation experience, deep grants knowledge, and a history of leading complex, multi-stakeholder engagements. You canoperateindependently across a portfolio, take on a leadership role within the team, and you have already started embedding AI into how you work.

          Level isdeterminedthrough the interview process based ondemonstratedexperience.


          AI Mindset at Euna Solutions
          We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. Were looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augmentnot replacetheir expertise.

          If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, youll thrive here.


          WhatIt'sLike to Work at Euna Solutions
          At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.


          Here are some of the perks that Euna employees enjoy:


          Competitive wages
          Wepaycompetitive wages and salaries, and we only expect an honest 40-hour week for it.

          Wellness days
          Whats better than a long weekend? An extra-long weekend!Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.

          Community Engagement Committee
          At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time,giftsand skills.

          Flexible work day
          Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in.

          Benefits
          Askus for a copy of our health and dental benefits!

          Culture committee
          Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.

          About Euna Solutions


          Euna Solutions is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technologys GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit
          www.eunasolutions.com.


          Please visit our website:https://eunasolutions.com/careers/and check out our LinkedIn Page:https://www.linkedin.com/company/eunasolutions/


          We believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and ifyou'reexcited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small), please let us know.
          For any inquiries or requestsregardingaccessibility at Euna Solutions, please emailrecruiting@eunasolutions.comor call our officeat1.877.707.7755. Upon request,appropriate accessibleformats or arrangements will beprovidedas soon aspracticable.