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Manager Client Implementation Jobs in Atlanta, GA

Medlytix

Implementation Specialist

Roswell, GA · Remote

This role will play a critical part in managing client onboarding projects, coordinating technical implementations, and ensuring internal teams stay aligned across fast-moving priorities. The ideal ...

Medlytix

Implementation Specialist

Roswell, GA · On-site

This role will play a critical part in managing client onboarding projects, coordinating technical implementations, and ensuring internal teams stay aligned across fast-moving priorities. The ideal ...

Medlytix

Implementation Specialist

Roswell, GA · On-site +1

This role will play a critical part in managing client onboarding projects, coordinating technical implementations, and ensuring internal teams stay aligned across fast-moving priorities. The ideal ...

Coca-Cola

Manager, Client Services

Atlanta, GA · Remote

In the Manager, Client Services role within our Sales Support team, you will play an integral part ... Design and implement onboarding, training, and skill-building initiatives that enable team ...

Utility Associates, Inc.

Be Seen First

Manager, Client Success

Atlanta, GA · Remote

$100K - $120K/yr

Position Summary The Manager of Client Success is responsible for managing overall client ... Establish and implement short and long-range goals, objectives, policies, and operating procedures ...

North Highland

Manager, Client Lead

Atlanta, GA · On-site

We're seeking a Manager, Client Lead to join our Organizational Strategy - Retail Practice in ... implementation across people, process, technology, governance, and organization design.

Progress Residential

Manager Client Reporting

Atlanta, GA

$133K/yr

JOB SUMMARY The Manager Client Reporting, leads the preparation, automation, and delivery of ... implementations. Leverage strong SQL skills to write and troubleshoot complex queries that support ...

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All JobsClient Implementation JobsManager Client Implementation JobsManager Client Implementation Jobs in Atlanta, GA

Manager Client Implementation information

See Atlanta, GA salary details

$37.5K

$99.5K

$161.6K

How much do manager client implementation jobs pay per year?

As of Jul 24, 2026, the average yearly pay for manager client implementation in Atlanta, GA is $99,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $116,400.00 per year, depending on experience, location, and employer.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation, and why are they important?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.
What cities near Atlanta, GA are hiring for Manager Client Implementation jobs? Cities near Atlanta, GA with the most Manager Client Implementation job openings:
Manager Client Implementation jobs near you
Infographic showing various Manager Client Implementation job openings in Atlanta, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $99,549 per year, or $47.9 per hour.

Director of Client Implementation

TRAX ANALYTICS LLC

Alpharetta, GA • On-site

$110K - $130K/yr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Benefits:
  • 401(k)
  • Health insurance
  • Paid time off

About TRAX
Company Description: 

TRAX Analytics, LLC. is a fast-paced, highly collaborative technology firm that provides software and technology to manage janitorial operations nationwide. Our mission is to be “fast, flexible, and powered by innovation. We transform data into actionable insights, empowering cleaning teams to work smarter, move faster, and redefine what’s possible in janitorial management.” 
TRAX Analytics is based out of Alpharetta, GA, but consists of a hybrid workforce. Our client base ranges from airports, airlines, stadiums/arenas, Class A buildings, healthcare, universities, and facility management companies. TRAX’s solutions have been featured in the Wall Street Journal, New York Times, and named USA Today’s Top Airport Amenity. In 2024, TRAX was named one of TAG’s most innovative companies in Georgia. www.TRAXInsights.com
Overview
The Director of Client Implementation is responsible for leading TRAX's client implementation organization and ensuring successful deployment of TRAX's software, hardware, IoT devices, and technology solutions across customer environments.
This individual will directly manage a team of Project Managers and Implementation Specialists responsible for delivering complex customer implementations from contract execution through go-live.
The Director of Client Implementation must possess a strong understanding of both enterprise software deployments and physical technology implementations—including hardware installation, sensors, networking considerations, and field operations—to effectively lead customer deployments.
This is not an internal IT implementation role. This position oversees customer-facing implementations across airports, healthcare systems, stadiums, commercial real estate, manufacturing facilities, and other enterprise environments.
The Director serves as the operational leader responsible for coordinating Product, Engineering, Operations, Customer Success, third-party vendors, and customer stakeholders to ensure projects are delivered on time, within budget, and with an exceptional customer experience.
Key Responsibilities
Leadership & Team Management
  • Lead, mentor, and develop a team of Project Managers and Implementation Specialists responsible for customer deployments.
  • Establish clear performance expectations, KPIs, accountability, and career development plans.
  • Build a scalable implementation organization capable of supporting rapid company growth.
  • Conduct resource planning, project reviews, and workload balancing across multiple client engagements.
  • Recruit, onboard, and develop implementation talent as customer demand grows.
  • Foster a culture of ownership, customer service, operational excellence, and continuous improvement.
Customer Implementation Delivery
  • Oversee all client implementation projects from kickoff through successful deployment and customer acceptance.
  • Ensure enterprise software, hardware, IoT devices, sensors, networking components, and supporting technologies are deployed successfully across customer sites.
  • Monitor project schedules, milestones, budgets, risks, dependencies, and resource allocation.
  • Proactively identify implementation risks and remove obstacles before they impact customers.
  • Ensure deployments meet contractual commitments, quality standards, and customer expectations.
  • Maintain executive-level visibility across all active customer implementations.
Cross-Functional Coordination
  • Coordinate implementation efforts across Product, Engineering, Hardware Operations, Customer Success, Procurement, and external vendors.
  • Ensure software readiness aligns with hardware deployment schedules and customer timelines.
  • Drive accountability across departments to deliver successful customer implementations.
  • Improve communication between technical teams and customer-facing teams throughout the deployment lifecycle.
Customer & Stakeholder Management
  • Act as the executive implementation leader for strategic customer deployments.
  • Build trusted relationships with customer executives, operational leaders, IT teams, and facility stakeholders.
  • Lead executive project status meetings and implementation reviews.
  • Manage customer expectations regarding scope, timelines, deployment requirements, and project milestones.
  • Ensure seamless transition from implementation into Customer Success and long-term support.
Process Improvement & Operational Excellence
  • Develop and continuously improve TRAX's customer implementation methodology.
  • Standardize project plans, deployment playbooks, implementation documentation, QA/QC procedures, and reporting.
  • Implement dashboards and KPIs to measure implementation performance.
  • Improve deployment efficiency, scalability, and consistency across all customer projects.
  • Develop forecasting and capacity planning models for implementation resources.
Financial & Resource Management
  • Manage implementation budgets and project profitability.
  • Track labor utilization, inventory, travel expenses, deployment costs, and project performance.
  • Optimize staffing and resource allocation across concurrent customer implementations.
  • Support forecasting and operational planning initiatives.

Qualifications
Required
  • 7+ years leading enterprise customer implementations involving software, SaaS, IoT, technology, or operational technology solutions.
  • 3+ years managing Project Managers, Implementation Specialists, or customer deployment teams.
  • Demonstrated experience delivering complex multi-site customer implementations.
  • Strong understanding of both software implementations and hardware deployment projects.
  • Experience coordinating field deployments involving hardware, networking, sensors, or IoT technologies.
  • Proven ability to manage multiple concurrent enterprise customer projects.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Experience using project management platforms such as Teamwork, Monday.com, Asana, Jira, Smartsheet, Microsoft Project, or similar tools.
Preferred
  • Experience deploying enterprise SaaS platforms integrated with hardware and IoT technologies.
  • Experience in airports, aviation, healthcare, facilities management, commercial real estate, manufacturing, or smart building environments.
  • PMP, PMI-ACP, or similar project management certification.
  • Experience leading remote and distributed implementation teams.
  • Experience working in a high-growth technology company.

Flexible work from home options available.