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Manager Client Implementation Jobs in Missouri (NOW HIRING)

SS&C

Manager, Client Relationship Management

Kansas City, MO · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manager , Client Relationship Management Location: Kansas City, MO; Boston, MA; Braintree, MA ... Our teams design, implement, andoperatesolutions that help clients manage data, automate processes ...

Jobgether

  • Medical

  • Dental

  • Vision

  • PTO

Our partner is looking for a Senior Manager, Client Operations based in Netherlands. This ... Developing and implementing AI-assisted support strategies, identifying opportunities for ...

Advantage Solutions

Sr. Manager Client Services

Saint Louis, MO · On-site

$77K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Manager Client Services The Sr. Manager Client Services is responsible for leading the ... and strategic implementation of initiatives that drive participation in Experiential services ...

Zelis

Implementation Specialist

Saint Louis, MO · On-site

Manage multiple client implementations at a time by utilizing time management skills and task prioritization. * Manage ramp up to achieve 100% of customers business on Zelis. * Potential client ...

Zelis

Implementation Specialist

Saint Louis, MO

Manage multiple client implementations at a time by utilizing time management skills and task prioritization. * Manage ramp up to achieve 100% of customers business on Zelis. * Potential client ...

Mariner

Client Service Associate

Brentwood, MO · On-site

$13.50 - $18.75/hr

Build and maintain client relationships aimed at client retention; manage new client implementation process, coordinate, and direct client activities with other team members and assist as necessary

Mariner

Client Service Associate

Brentwood, MO · On-site

$13.50 - $18.75/hr

Build and maintain client relationships aimed at client retention; manage new client implementation process, coordinate, and direct client activities with other team members and assist as necessary

Old National Bank

Client PM Portfolio Mgr, Sr

Clayton, MO · On-site

$77K - $153K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Client PM Portfolio Mgr, Sr Job Locations US-MO-Clayton Category/Function Trust/Wealth Management ... Provide ongoing oversight, recommending and implementing changes to the holdings and asset ...

Old National Bank

Client PM Portfolio Mgr, Sr

Clayton, MO · On-site

$77K - $153K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide ongoing oversight, recommending and implementing changes to the holdings and asset ... Partners with Wealth Management client team in client presentations, review of portfolio structure ...

Old National Bank

Client PM Portfolio Mgr, Sr

Clayton, MO

$77K - $153K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide ongoing oversight, recommending and implementing changes to the holdings and asset ... Partners with Wealth Management client team in client presentations, review of portfolio structure ...

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Manager Client Implementation information

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What are the most commonly searched types of Client Implementation jobs in Missouri?

The most popular types of Client Implementation jobs in Missouri are:

What cities in Missouri are hiring for Manager Client Implementation jobs?

Cities in Missouri with the most Manager Client Implementation job openings:

Manager Client Implementation jobs near you

Manager, Client Relationship Management

SS&C Technologies

Kansas City, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

SS&C Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

148th of 245 rated software companies

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Manager, Client Relationship Management
Location: Kansas City, MO; Boston, MA; Braintree, MA; Denver, CO (hybrid)
About the Role
The Manager of CRM will develop and manage relationships with clients such as asset managers, financial advisors, broker-dealers, and wealth management platforms, ensuring excellent service and retention. This role focuses on overseeing operational and strategic client needs, providing expert knowledge of retail alternative investments, and acting as the primary contact for issue resolution. The Manager will collaborate with internal teams to deliver seamless service, lead and support team members, and ensure compliance with industry regulations. Strong leadership, client management, and analytical skills are essential to optimize service delivery and support business growth.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
  • Develop and manage relationships with clients, including asset managers, financial advisors, broker-dealers, and wealth management platforms, ensuring high levels of client satisfaction and retention.
  • Oversee service activities and support for a designated group of clients, addressing both tactical and strategic operational needs.
  • Provide expert-level knowledge of retail alternative investments (such as interval funds, non-traded REITs, BDCs, closed-end funds, and tender offer funds) and product offerings to guide clients and help them make informed decisions.
  • Act as the primary point of contact to resolve service issues, technical problems, and escalate incidents when necessary, ensuring quick and effective solutions.
  • Act as a key liaison between internal operational teams and clients, ensuring accurate and timely resolution of inquiries and issues.
  • Coordinate and collaborate with cross-functional teams (sales, compliance, fund accounting, technology, billing, legal) to ensure seamless service delivery, enhanced service offerings, and continuous client support.
  • Demonstrate the value of SS&C's support offerings to clients, identifying opportunities for expanded support business.
  • Manage and lead teams or individuals to ensure that service objectives are met and the department delivers quality performance.
  • Stay updated on SEC, FINRA, and state regulations related to alternative investments, ensuring that the company's services remain compliant and align with industry standards.
  • Utilize analytical and technical skills to monitor performance, interpret data, and manage reporting on investor flows, NAV calculations, and fee structures.
  • Develop and implement procedures to optimize service delivery, reduce client downtime, and lower support costs.
  • Participate in business development efforts and support strategic growth initiatives by identifying client needs and proactively offering tailored solutions.

Required Experience
  • Bachelor's degree or equivalent work experience.
  • 5+ years of experience in financial services, with a strong preference for experience in transfer agency, investor servicing or wire houses
  • Experience managing client relationships and supporting clients within a financial services or wealth management environment.
  • Strong understanding of alternative investment products, distribution channels, and investor servicing processes.
  • Experience working with wirehouses, independent broker-dealers (IBDs), registered investment advisors (RIAs), and intermediary platforms such as iCapital or CAIS.
  • Knowledge of regulatory requirements impacting retail alternative investments, including SEC, FINRA, and applicable state regulations.
  • Experience with operational processes related to interval funds, non-traded REITs, BDCs, and other alternative investment structures.
  • 3+ years of experience leading teams, managing associates, or serving in a supervisory role.
  • Strong leadership, collaboration, and communication skills with the ability to build relationships with clients, internal partners, and cross-functional teams.
  • Strong problem-solving skills with the ability to analyze issues, prioritize effectively, and drive timely resolutions.
  • Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced, team-oriented environment.
  • Strong organizational skills with the ability to coordinate resources and support client deliverables.
  • Ability to communicate complex operational processes clearly to both technical and non-technical audiences.
  • Experience with fund administration platforms, transfer agency systems, reporting tools, and Microsoft Office applications, including Excel, Word, and Outlook.
  • Ability to quickly learn and adapt to new systems, processes, and business requirements.

Join SS&C, where innovation meets global opportunities. Click here to apply.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.
Colorado: The expected base salary for the position is between $70,000 USD to $130,000 USD. Massachusetts: The expected base salary for the position is between $115,000 USD to $165,000 USD.
In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company's discretion.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

What SS&C Technologies employees say

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About SS&C Technologies

Sourced by ZipRecruiter

SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Windsor, CT, US

Year founded

1986

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