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Manager Client Care Jobs in Bothell, WA (NOW HIRING)

Home Instead Senior Care

Client Care Advisor

Bremerton, WA · On-site

$24 - $27/hr

The Client Care Advisor conducts care consultations, develops individualized care plans, performs ... Organize and manage prospective client information. * Support sales growth through goal tracking ...

New

Home Instead 418

Client Care Coordinator

Seattle, WA · On-site

$80K - $90K/yr

Client Care Coordinator (Minimum 2 Years Experience Required) - Home Instead Home Instead is ... You'll be responsible for managing multiple demands, ensuring client satisfaction, and adapting to ...

New

Home Instead

Client Care Coordinator

Seattle, WA · On-site

$80K - $90K/yr

Client Care Coordinator (Minimum 2 Years Experience Required) - Home Instead Home Instead is ... You'll be responsible for managing multiple demands, ensuring client satisfaction, and adapting to ...

Home Instead

Client Care Advisor

Bremerton, WA · On-site

$24 - $27/hr

The Client Care Advisor conducts care consultations, develops individualized care plans, performs ... Organize and manage prospective client information. * Support sales growth through goal tracking ...

SkinSpirit

Client Care Coordinator

Seattle, WA · On-site

$24 - $28/hr

Client Care Coordinator Department: Administrative Employment Type: Full Time Location: Seattle ... Manage appointments (scheduling, moving and canceling appointments) * Actively promote the clinic ...

SkinSpirit

Client Care Coordinator

Seattle, WA · On-site

$20.50 - $26.75/hr

Client Care Coordinator Celebrating 20+ years of excellence, SkinSpirit is a top destination for ... Manage appointments (scheduling, moving and canceling appointments) * Actively promote the clinic ...

SkinSpirit

Client Care Coordinator

Seattle, WA

$24 - $28/hr

The Client Care Coordinator is primarily responsible for providing support with the daily ... Manage appointments (scheduling, moving and canceling appointments) * Actively promote the clinic ...

Family First

Home Care Client Manager

Renton, WA · On-site

$33 - $35/hr

About the Role As a Home Care Client Manager , you'll be at the heart of our care delivery team--ensuring every client receives personalized, high-quality service. You'll oversee client care ...

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Manager Client Care information

See Bothell, WA salary details

$27.4K

$64.8K

$112.9K

How much do manager client care jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager client care in Bothell, WA is $64,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $78,300.00 per year, depending on experience, location, and employer.

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.
What are the most commonly searched types of Client Care jobs in Bothell, WA? The most popular types of Client Care jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Manager Client Care jobs? Cities near Bothell, WA with the most Manager Client Care job openings:
Manager Client Care jobs near you
Infographic showing various Manager Client Care job openings in Bothell, WA as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $64,836 per year, or $31.2 per hour.

Client Care Coordinator

Home Instead Senior Care

Seattle, WA • On-site

$80K - $90K/yr

Other

Medical, Retirement, PTO

Posted yesterday

New

Home Instead rating

5.5

Company rating: 5.5 out of 10

Based on 393 frontline employees who took The Breakroom Quiz

168th of 240 rated social care providers

Job description

Client Care Coordinator (Minimum 2 Years Experience Required) - Home Instead
Home Instead is seeking an Experienced Client Care Coordinator who is highly energetic and organized to join our team. Applicants must have an active CNA license and a minimum of two (2) years of Client Care Coordination experience. If you're passionate about improving the lives of aging adults and thrive in a fast-paced, team-oriented environment, we'd love to hear from you.
Please Note: This position requires a minimum of two (2) years of Client Care Coordination experience. Applicants who do not meet this minimum requirement will not be considered.
Position Overview
As a Client Care Coordinator, you will oversee quality assurance and interact directly with clients and their families. You'll be responsible for managing multiple demands, ensuring client satisfaction, and adapting to clients' evolving needs. This is a full-time hybrid position combining office and field work (not work from home) and requires strong computer skills and the ability to learn new software platforms.
Primary Responsibilities
  • Conduct quality assurance visits with clients and families.
  • Address and resolve client concerns to ensure satisfaction.
  • Introduce caregivers to clients and ensure proper training and support.
  • Perform supervisory visits with caregivers to assess performance and provide coaching and training as needed.
  • Help grow the business by identifying opportunities to modify service plans to best support clients' ongoing needs.
  • Hybrid role between field work and the office (not work from home).
Minimum Requirements to Apply
  • Active CNA license (required).
  • Minimum of two (2) years of Client Care Coordination experience (required). Applicants without this experience will not be considered.
  • Current driver's license and proof of auto insurance.
  • Ability to work in a fast-paced environment and effectively manage competing priorities.
  • Strong communication skills with a service and solution-oriented mindset.
  • Proficient computer skills and the ability to quickly learn new software platforms.
  • Available to work a Monday-Friday schedule during the first 30 days of training, followed by a rotating weekend schedule with the second Client Care Coordinator.
  • Full-time salaried position.
  • A current resume is required to be considered for this position.
Preferred Qualifications
  • Demonstrated ability to think critically, prioritize competing demands, and make sound decisions independently.
  • Strong conflict resolution and problem-solving skills, with the ability to navigate difficult conversations professionally.
  • Experience supervising, coaching, mentoring, or developing caregivers or healthcare staff.
  • Proficient using multiple software platforms and technology in a fast-paced environment.
  • Demonstrated initiative and a strong sense of ownership, with the ability to anticipate needs, identify solutions, and follow through with minimal supervision.
  • Self-motivated, adaptable, and able to thrive in a collaborative team environment.
Compensation & Benefits
  • Starting salary: $80,000-$90,000 annually (depending on experience)
  • Bonus plan available after 90 days
  • Competitive salary
  • Paid Time Off
  • Health Benefits
  • 401(k) with up to a 3% company match
  • Company-provided PPE
  • Mileage reimbursement
  • Company cell phone
Why Home Instead?
  • Home Instead has been providing quality home care for seniors since 1994 and operates over 1,500 franchise offices globally.
  • Our Seattle administrative team has over 100 years of combined experience, ensuring extraordinary care for clients.
  • Award-winning company recognized by Newsweek, Entrepreneur, and J.D. Power for exceptional customer service and company culture.

Apply today and take the first step toward a fulfilling career with a company dedicated to enhancing the lives of clients and their families.
Interviews begin the week of July 27.
Job ID: 20230999
Home Instead
Seattle, WA
Pay Range: $80,168.40-$90,000
Position Information
Title:Client Care CoordinatorID:20230999
Please note that this is the job board for the franchise office located at 3221 Eastlake Ave E. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 2066224663.

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About Home Instead

Sourced by ZipRecruiter

Home Instead is the world’s largest home care franchise network and the flagship home care brand of Honor. Together, Honor and the Home Instead network delivers better jobs for Care Professionals, better home care for aging adults, and entirely new offerings to support the aging journey. With over two decades of experience caring for seniors and their families, the Home Instead network has developed unique tools and ways of working that create meaningful impact. - Personalized Care Plans - Extensive Care Pro Training - Innovative Technology - Relationship Building

Industry

Health care and social assistance, individual, family and community social assistance, fitness and sports centers and home health care services

Company size

201 - 500 Employees

Headquarters location

Omaha, NE, US

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