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Manager Client Care Jobs in Alberta (NOW HIRING)

Air Liquide

Client Service Technician

Lethbridge, AB · On-site

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home ... Complies with applicable certification requirements and makes recommendations to management on ...

Rentokil Initial

Operations Manager

Calgary, AB · On-site

CA$60K - CA$70K/yr

Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients Offer direction to staff in all aspects of operations, service and client care ...

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Manager Client Care information

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.

What are the responsibilities of a manager client care?

A manager client care is responsible for overseeing customer service operations, ensuring client satisfaction, resolving escalated issues, and managing a team of customer service representatives. They often analyze service metrics, develop improvement strategies, and coordinate with other departments to enhance the client experience.

What are the most commonly searched types of Client Care jobs in Alberta?

The most popular types of Client Care jobs in Alberta are:

What cities in Alberta are hiring for Manager Client Care jobs?

Cities in Alberta with the most Manager Client Care job openings:

Manager Client Care jobs near you
Infographic showing various Manager Client Care job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 23% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Health Care Aide Casual AgeCare Riverview

AgeCare

Medicine Hat, AB

Part-time

Re-posted yesterday

Job description

Reporting to Community Care RN Case Managers, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under the direction of their supervisor while adhering to regulatory and standards, policies and procedures.
Key Responsibilities
- To adhere to the plan of care as determined by the supervisor;
- To facilitate residents; move in and transfers where applicable;
- To observe and report on residents/clients care/service utilizing appropriate forms or tools;
- To assist the resident/client with personal care and hygiene and activities of daily living;
- To observe and report on changes in residents/clients condition to supervisor;
- To escalate medical emergencies to supervisor or emergency medical services as appropriate;
- To plan and prepare nutritious meals as required;
- To assist with ambulation, mobilization, transferring and adaptive aids;
- To demonstrate understanding of resident/client needs and maximize abilities;
- To provide cognitive, social, emotional, and psychological support to the resident/client/family;
- To maintain resident/client information confidentiality;
- To respond to resident/client/family concerns and ensure appropriate action taken within decision making authority and or concern communicated to supervisor;
- To assist in maintaining a safe and cleanly environment, including residents/clients equipment , belongings, and nursing equipment;
- To observe & report to the Client Service Supervisor any concerns regarding clients safety, including physical environment, implement interventions as directed by his/her supervisor & advocate on client behalf to ensure client safety is maintained;
- To engage with other agencies involved in resident/client care as directed;
- To attend in services to develop knowledge and skills;
- To work in a position of trust with vulnerable adults (residents);
- To uphold and promote the organizations values and philosophy relating particularly to ethics, morality, and integrity as set out in Code of Conduct;
- To complete other duties as assigned.
Qualifications
- Graduate of Health Care Aide program (or provincial equivalent certificate program with minimum 500 hours of theory & practicum)
- Experience working with seniors in the community health services setting
- Must possess strong written and oral communication skills
- Demonstrated organizational and time management skills
- Strong interpersonal and customer focus skills
- Must have demonstrated sound skills and knowledge of providing personal care duties
- Current Basic Cardiac Life Support and First Aid certification recommended
- Ability to perform tasks that are necessary for the position, e.g. lifting/transferring clients.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

If you're motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!

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