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Client Care Associate Jobs in Alberta (NOW HIRING)

TalentSphere

Associate and Principal

Calgary, AB

CA$100K - CA$150K/yr

Associate Mechanical Engineer and Principal Mechanical Engineer Location: Calgary, AB Compensation ... complex healthcare projects and are looking to play a key role in project delivery, client ...

SENORIA SENIOR HEALTH & LIVING INC.

Be Seen First

Senior Care Sales Associate

Edmonton, AB · On-site

CA$50K - CA$150K/yr

As an Independent Senior Care Advisor, you will identify prospective clients, conduct consultations ... Generate and develop new client opportunities * Conduct consultations with seniors and family ...

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Client Care Associate information

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.

How to get a job as a client care associate?

To become a client care associate, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with computer software such as CRM systems. Relevant certifications or training in customer service or healthcare may enhance prospects, and previous experience in client support roles is often preferred. Applying through company websites, networking, and tailoring resumes to highlight interpersonal skills are common steps in the process.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing their inquiries, resolving issues, and ensuring a positive experience. They often handle communication via phone, email, or chat, maintain client records, and may use customer relationship management (CRM) tools to track interactions and follow-up tasks.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What are the most commonly searched types of Client Care jobs in Alberta?

The most popular types of Client Care jobs in Alberta are:

What cities in Alberta are hiring for Client Care Associate jobs?

Cities in Alberta with the most Client Care Associate job openings:

Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 21% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Veterinary Receptionist, Client Care, District Animal Hospital

Calgary, AB • On-site

VCA Animal Hospitals

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

People enjoy working here

Recommended by students

Respectful managers

Learn more about VCA Animal Hospitalsexternal

Full-time

Posted 5 days ago

Job description

Veterinary Receptionist, Client CareLocation: Calgary, AB

District Animal Hospital is currently welcoming a full-time Veterinary Receptionist, Client Careto join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.

  • Create a warm and welcoming environment for our patients and pet parents

  • Ability to answer a multiline phone system and track and book appointments effectively

  • Placing outbound calls to pet parents for follow-up and future appointment bookings

  • Respond and manage email correspondence; clients, referring veterinarians & internal office messages

  • Admitting and discharging pet patients

  • Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments

  • Scheduling appointments

  • Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment

  • General housekeeping duties; cleanliness of reception area, pet holding areas and common areas

  • Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

  • Previous customer service or front desk experience in hospitality or retail is an asset!

  • No experience with animals, no problem, so long as you love pets!

What WeCanOffer You

  • Registered Veterinary Technologist or eligible to register

  • Perform clinical procedures: venipuncture, Catheter placement, radiology, surgical prep, anesthesia monitoring and patient assessment

  • Willing to enhance technical skills; anesthesia, mechanical ventilators

  • Ability to thrive in a steady and often fast-paced environment

  • Exceptional interpersonal skills in working with your colleagues and pet parents

  • Proven ability to keep accurate patient records

  • Strong ability to problem-solveand adjust priorities as necessary


Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally,we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.Most recently, we received 2026 Great Place to Work Certification Canada.

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If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

What VCA Animal Hospitals employees say

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