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Client Care Associate Jobs in Grande Prairie, AB

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members--whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members--whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Benefits that benefit you Take care of yourself and your family members-whether they be two-legged ... Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ...

Client Care Associate information

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, maintain accurate records, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.
What cities near Grande Prairie, AB are hiring for Client Care Associate jobs? Cities near Grande Prairie, AB with the most Client Care Associate job openings:
Infographic showing various Client Care Associate job openings in Grande Prairie, AB as of July 2026, with employment types broken down into 2% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Social Worker/MHT

Family Medicine & Associates

Grande Prairie, AB • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago


Job description

Salary:

Job Description:Social Worker/Mental Health Therapist

Location:Family Medicine Associates (Grande Prairie)

Schedule:Monday - Friday 8:30-4:30 pm

FTE:1.0


The Social worker/Mental Health Therapist at Family Medicine Associates is responsible forsupporting physicians and helpingpatients of the clinic develop skills and resources they need to enhance their social functioning and social environments. Within the scope of practice, you may be asked to assess, and provide psychotherapeutic interventions. When needed, you will be responsible for the coordination of patient services, and then the referral of patients to external supports or health care providers.

Duties and Responsibilities

  • Provide clinical biopsychosocial assessments using a variety of assessment methods to assess clinical mental health problems.
  • Participate in early detection of emerging patient emotional, behavioral and mental disorders.
  • Form Completion (i.e.: Disability Tax Credits, AISH forms, Insurance Forms etc.)
  • Develop and implement clinical treatment plans
  • Advocate and for patients to meet patient and family needs such as food, housing, transport and financial support. This includes assisting patients with Income Support, AISH, emergency housing accommodations, emergency prescription, and suicide intervention.
  • Guides patients in the development of skills and strategies for handling their problems.
  • Provide short term individual and group counseling
  • Maintain a high level of current knowledge and trends in the relevant discipline specific skills and practices.
  • Support patients with diagnoses such as depression, anxiety, emotional regulation, stress management, self-esteem, life skills, career planning, grief and LGBTQ issues and any other presenting concerns.
  • Collect and maintain data for individual client and program evaluation.
  • Participate in multi-disciplinary case conferences and provide consultation and education to support other health care service providers.
  • Develop positive working relationships/partnerships with other disciplines, agencies and health care professionals in order to promote coordinated service, quality care and access to appropriate resources for clients

Qualifications and Skills

  • Registered Social Worker with ACSW, authorized to perform restricted psychosocial activities.
  • Criminal Record and Vulnerable Sector check
  • Bachelors degree in Social Work
  • Experience with providing therapeutic interventions and therapy to individuals or groups
  • Working knowledge of local and provincial mental health resources and community agencies/programs
  • Experience with capacity assessments is an asset.
  • Crisis counseling experience and the ability to deal effectively with patients with mental health concerns who are experiencing crises.
  • Understands and follows applicable legislation (e.g., Mental Health Act, Health Information Act, Privacy Act, other) And knowledge of mental health resources/programs.
  • Ability to communicate effectively orally, electronically or in writing
  • Ability to work in a busy medical office environment with minimal support
  • Good organizational and multitasking skills
  • Maintain absolute confidentiality of patient records


We provide competitive compensation, professional development, and a full benefits package:


  • Medical/Dental/Vision
  • Maternity Leave
  • Parental Leave
  • Paid Holidays
  • Vacation/Paid Sick Leave
  • RRSP


Applicants in consideration will be required to adhere to a criminal record search. We thank you for your interest, however, only qualified applicants will be contacted. Out-of-province/country applications will not be considered.