ZipRecruiter

Log In

1

Client Care Associate Jobs in Edmonton, AB (NOW HIRING)

SENORIA SENIOR HEALTH & LIVING INC.

Be Seen First

Senior Care Sales Associate

Edmonton, AB · On-site

CA$50K - CA$150K/yr

As an Independent Senior Care Advisor, you will identify prospective clients, conduct consultations ... Generate and develop new client opportunities * Conduct consultations with seniors and family ...

Royal Bank of Canada

Associate

Edmonton, AB · On-site

As an Associate, you provide proactive sales support and responsive value-based client contact for ... We care about each other, reaching our potential, making a difference to our communities, and ...

Sherwin-Williams

Store Associate

Edmonton, AB

... and ensure maximum client satisfaction as well as stay up-to-date with product features and ... From retirement to health care, from total well-being to your daily commute-it matters to us. A ...

next page

Showing results 1-20

All JobsClient Care Associate JobsClient Care Associate Jobs in Edmonton, AB

Client Care Associate information

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.

How to get a job as a client care associate?

To become a client care associate, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with computer software such as CRM systems. Relevant certifications or training in customer service or healthcare may enhance prospects, and previous experience in client support roles is often preferred. Applying through company websites, networking, and tailoring resumes to highlight interpersonal skills are common steps in the process.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing their inquiries, resolving issues, and ensuring a positive experience. They often handle communication via phone, email, or chat, maintain client records, and may use customer relationship management (CRM) tools to track interactions and follow-up tasks.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What are the most commonly searched types of Client Care jobs in Edmonton, AB?

The most popular types of Client Care jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Client Care Associate jobs?

Cities near Edmonton, AB with the most Client Care Associate job openings:

Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Edmonton, AB as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 19% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Veterinary Reception, Client Care, Guardian Veterinary Centre

Edmonton, AB • On-site

VCA Animal Hospitals

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

People enjoy working here

Recommended by students

Respectful managers

Learn more about VCA Animal Hospitalsexternal

Part-time

Posted 15 days ago

Job description

Reception, Client CareLocation: Edmonton, ABEmployment Type: Part-time

Guardian Veterinary Centre is welcoming part-time Veterinary Receptionists to our team! The perfect candidate will be an organized, motivated, eager and empathetic individual with a desire to learn more about the veterinary hospital setting. Our CCS team is an important, highly valued team that supports the entire hospital. This is an amazing opportunity for post-secondary students to gain exposure and experience at the front desk of a busy veterinary hospital.

Schedule: We are currently seeking a candidate who can work a day shift on Sundays.

Key Responsibilities

  • Create a warm and welcoming environment for our patients and pet parents

  • Answer a multiline phone system and track and schedule appointments effectively

  • Place outbound calls to pet parents for follow-up and future appointment bookings

  • Respond and manage email correspondence; clients, referring veterinarians & internal office messages

  • Admit and discharge pet patients

  • Invoice/bill clients; obtain pet owner confirmation, and process payments

  • Perform general housekeeping duties; maintain cleanliness of reception area, examination rooms, pet holding areas, and common areas

  • Have a willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

  • Learn common medical terminology

  • Enrollment in a veterinary medicine program (i.e. VMR, VMA, Veterinary Technician or Pre-Veterinary programs) is an asset!

  • Previous customer service or front desk experience in hospitality is an asset!

  • Comfortable being around cats, dogs and other furry friends

What We Can Offer You

  • A caring culture ofWellness and Appreciation!

  • Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

  • Competitive wages

  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

  • Annual uniform allowance

  • Exceptional career development: there is room to grow here!

  • Referral Bonus Rewards

  • Opportunities to give back to your community through VCA initiatives

  • Generous personal pet care discounts

  • Extra perks like shopping discounts and cool wellness apps!

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighborhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally,we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

What VCA Animal Hospitals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply