Manager Banking Operations Jobs in Texas (NOW HIRING)

At Schwab, you will have the opportunity to make a meaningful impact on the future of financial services. As a Senior Manager supporting the Banking & Trust Services (BTS) Shared Employee Program (SEP), you will play a critical role in ensuring the integrity, compliance, and operational effectiveness of an enterprise-wide program that supports intercompany employee allocation and regulatory requirements.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site 4 days a week in the specified location(s): Westlake-TX 

This role combines program leadership, stakeholder management, data analytics, process improvement, and third-party oversight responsibilities. You will partner across business functions to drive program execution, enhance reporting and automation capabilities, strengthen governance, and ensure compliance with banking regulations and corporate policies.

• Serve as a subject matter resource for the Shared Employee Program (SEP) methodology and related processes.
• Partner with business leaders and stakeholders across the organization to identify shared employees and apply appropriate allocation methodologies.
• Lead ongoing administration, monitoring, education, and governance activities to maintain compliance with program requirements.
• Analyze and validate large data sets to support program accuracy and reporting.
• Maintain and enhance automated workflows and reporting solutions to increase efficiency and scalability.
• Develop dashboards and business insights that support informed decision-making.
• Maintain policies, procedures, training materials, and program documentation to support audit and regulatory expectations.
• Build strong partnerships across stakeholder groups to drive alignment, process improvements, and program adoption.
• Support audits, regulatory examinations, and enterprise governance activities.

• Execute ongoing monitoring activities in alignment with Third-Party Service Provider Risk Management requirements.
• Partner with business owners and subject matter experts to address vendor issues, performance concerns, and escalations.
• Monitor third-party performance against established service expectations and contractual obligations.
• Evaluate financial and operational viability of third-party providers and identify associated risks.
• Develop mitigation strategies and corrective action plans when needed.
• Influence continuous improvement of oversight practices, service-level reporting, and governance processes

• Program Management
• Project Management
• Stakeholder Management
• Relationship Building
• Data Analysis & Reporting
• Process Improvement
• Risk Management
• Regulatory Compliance
• Business Communication
• Presentation & Facilitation
• Organizational Effectiveness
• Problem Solving
• Cross-Functional Collaboration
• Vendor/Third-Party Oversight
• Continuous Improvement Mindset

Preferred Technical Skills: 

• Tableau
• Alteryx
• Data Visualization
• Workflow Automation
• Business Intelligence Reporting
• Experience working within banking, trust, financial services, risk, compliance, or governance environments.

• Bachelor's degree.
• 3+ years of program management and/or project management experience.
• Experience building and maintaining strong relationships across multiple business functions.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong verbal, written, and presentation skills.
• Experience analyzing large data sets and translating information into actionable business insights.
• Knowledge of banking systems, risk management practices, and financial regulations.

• Experience supporting third-party vendor oversight programs.
• Experience supporting audit and regulatory examination activities.
• Experience with Tableau, Alteryx, or similar data analytics and visualization tools.
• Experience automating business processes and improving operational efficiency.

*In addition to a base salary (range posted), this role is also eligible for bonus or incentive opportunities* 

#SchwabBTSjobs