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Manager Application Support Engineer Jobs in Washington

Cellebrite

Technical Support Engineer

Tysons, VA · On-site +1

... Case management * Handle cases remotely. * High CSAT mindset with strong engagement skills ... Windows Workstation / application support -Advanced * Networking services and products ...

Content Guru

Support Engineer

Reston, VA · On-site

Salary: Support Engineer Content Guru is a leading global provider of enterprise cloud Customer ... Log, manage, and update support tickets in line with SLAs * Liaise with internal teams and external ...

Content Guru

Support Engineer

Reston, VA · On-site

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Content Guru

Support Engineer

Reston, VA

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Orion Innovation

Support Engineer

Washington, DC · On-site

Project Management & Cross-Functional Collaboration * Leading or supporting projects and ... completing tasks such as application periodic reviews, user access reviews, and account ...

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All JobsApplication Support Engineer JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in Washington

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are the most commonly searched types of Application Support Engineer jobs in Washington? The most popular types of Application Support Engineer jobs in Washington are:
What are popular job titles related to Manager Application Support Engineer jobs in Washington? For Manager Application Support Engineer jobs in Washington, the most frequently searched job titles are:
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Manager Application Support Engineer jobs near you
Application Support -Sr Level

Application Support -Sr Level

A3 Technology

Washington, DC

$50K - $175K/yr

Full-time

Posted 15 days ago

Job description

A3 Technology, Inc. is seeking Application Support (senior level) to join our team in Washington, DC.


Essential Job Functions:

  • Prepare and edit technical material, including operations and maintenance manuals, software and system documentation, and other technical publications.
  • Coordinate efforts of technical artists, illustrators, editors, and writers in preparing documents for internal and external distribution.
  • Conduct technical research and collaborates with technical professionals.
  • May write manuals and documentation at user level, technical support level, or both.
  • Work independently with minimal direct supervision from the Program/Project Manager.
  • Answer phone calls and helps customers resolve their application problems.
  • Understand and use various custom applications to support customers.
  • Configure and arrange online meetings (MS Teams or Zoom experience is a plus).
  • Other administrative duties as assigned by the Division Manager.
  • Play an integral part in maintaining the mission statement of providing outstanding customer service.
  • Learn new technologies quickly, understands and communicates requests as they relate to infrastructure.
  • Maintain professional, positive, and friendly customer service attitude at all times.
  • Demonstrate excellent communications skills; written, verbal and listening.


Education:

  • BA/BS in a related field and 10 years relevant experience OR
  • Master's degree and 6 years relevant experience.


Additionally, US Citizenship or documented proof of eligibility to work in the US is a must. Upon receiving a conditional offer of employment, candidates will undergo a Government investigation and must meet eligibility requirements for Government clearance. Verification of past employment, education and references is also required. It is imperative that candidates be either a US citizen or a current green card holder with the last 3 consecutive years as a resident of the US.


The salary range for positions is $50,000 to $175,000. This range is provided as a general guideline and should not be interpreted as a guarantee of compensation. Actual salary offers will be determined based on a variety of factors, including but not limited to the specific responsibilities of the position, the candidate's education, experience, location, knowledge, skills, and abilities. In addition, compensation may be influenced by applicable Federal Government contract labor categories and established contract wage rates.


At A3 Technology, Inc., we take pride in being an Equal Opportunity Employer (EEO) and Affirmative Action (AA) employer. We're committed to considering all qualified candidates for employment without regard to race, religion, color, sex, sexual orientation, gender identity, age, protected veteran status, disability, national origin, genetic information or any other protected status.

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