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Manager Application Support Engineer Jobs in Hawaii

Bank of Hawaii

Application Administrator IT

Honolulu, HI · On-site

$61K - $105K/yr

Under the guidance of the Manager, this position is responsible for production support of the ... Analyzes application data and develop system improvements. * Provides IT support for organization ...

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Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are popular job titles related to Manager Application Support Engineer jobs in Hawaii? For Manager Application Support Engineer jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Manager Application Support Engineer jobs in Hawaii look for? The top searched job categories for Manager Application Support Engineer jobs in Hawaii are:
What cities in Hawaii are hiring for Manager Application Support Engineer jobs? Cities in Hawaii with the most Manager Application Support Engineer job openings:
Manager Application Support Engineer jobs near you
Infographic showing various Manager Application Support Engineer job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Application Administrator IT

Bank of Hawaii

Honolulu, HI • On-site

$61K - $105K/yr

Full-time

Re-posted 5 days ago

Bank Of Hawaii rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

127th of 170 rated banks

Job description


Under the guidance of the Manager, this position is responsible for production support of the organization's applications. As the primary point of contact, this individual is knowledgeable in all technical and operational aspects of the applications supported. This role involves resolving issues that arise, investigating solutions to problems, collaborating closely with business partners and vendors, and providing Information Technology (IT) support for organization initiatives.
Responsibilities
  • Serves as the first point of contact for resolving application-related issues.
  • Investigates and troubleshoots technical problems, working closely with business partners and vendors.
  • Collaborates with cross-functional teams to drive solutions and improvements.
  • Analyzes application data and develop system improvements.
  • Provides IT support for organization-wide initiatives and projects.
  • Maintains documentation related to application configurations, processes, and procedures.
  • Assists with application upgrades, patches, and enhancements.
  • Conducts system integration testing for application changes.
  • Monitors system performance and proactively address any issues.
  • Provides on-call after-hours support.
  • Performs all other miscellaneous responsibilities and duties as assigned.

Qualifications
  • Bachelor's degree in information technology or related field from an accredited institution or equivalent work experience.
  • Level is dependent on years of experience and size/complexity of prior positions held.
  • Minimum 3 to 5 years of experience in application support or administration.
  • Strong knowledge of application systems, databases, and IT infrastructure.
  • Proven analytical thinking skills.
  • Excellent problem-solving skills and ability to work well under pressure.
  • Ability to prioritize tasks and manage time effectively.
  • Effective communication and collaboration skills.
  • Familiarity with banking or financial systems is a plus.
  • Must be able to work evenings, weekends and holidays, as needed.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.

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