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Technical Support Engineer Remote Jobs in Hawaii

HII's Mission Technologies division

In this role, you will support small-scale security cooperation construction projects under Section 333 Authorities in the Indo-Pacific region. The Civil Engineer role focuses on planning ...

Booz Allen Hamilton, Inc.

Identity Engineer

Honolulu, HI · On-site +1

$61K - $141K/yr

Remote Work: No Job Number: R0240159 Location: Honolulu,HI,US Share job via: Share Identity ... Experience documenting and diagraming technical architectures * Secret clearance * HS diploma or ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Hawaii

Technical Support Engineer Remote information

See Hawaii salary details

$39K

$82.1K

$124.2K

How much do technical support engineer remote jobs pay per year?

As of Sep 3, 2026, the average yearly pay for technical support engineer remote in Hawaii is $82,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $102,300.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What job categories do people searching Technical Support Engineer Remote jobs in Hawaii look for?

The top searched job categories for Technical Support Engineer Remote jobs in Hawaii are:

What cities in Hawaii are hiring for Technical Support Engineer Remote jobs?

Cities in Hawaii with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $82,111 per year, or $39.5 per hour.

Technical Support/Windows 10 Guru

OREADY LLC

Honolulu, HI • Remote

$37K - $46K/yr

Contractor

Re-posted 26 days ago

Job description

Company Description

OREADY is a national professional consultancy firm. We primarily provide consulting services for City, County, State, Federal, and Military organizations.

Job Description
  • Job Title: Company Technician
  • Job Description: We are looking for a sharp, bright, and organized individual for Computer Technical Support/Windows 10 Position.
  • Type: Part Time , Work from Home/ Remote
  • General hours: Approximately 6 hours per week
  • Location: You will be picking up the computers on Fridays, servicing the laptops and delivering them to the designated location on Monday
Qualifications

Requirement:

  • Have at least two years of experience with Windows 10 Troubleshooting
  • Valid Driver License and transportation.
  • Be familiar with basic troubleshooting, for example how to diagnose wifi connectivity, and if Windows doesn't boot up
  • A+ or other certifications a plus

Qualifications:

  • Minimum 1 year experience in technical work.
  • "Get things done" Attitude.
  • Be able to track tasks to completion
  • Able to work under time pressure/deadlines.
  • Strong internet skills (Searching online, Internet, Shopping online, etc).
  • Proficient in Excel, Outlook and Word.
  • Legal to Work in the United States and be able to pass background check and screening.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply