San Luis Ambulance (SLA), is a privately owned Emergency and Non-emergency ambulance service, dedicated to saving lives. Since 1945, San Luis Ambulance has demonstrated a distinguished record of service, dependability, continued availability, 24 hours a day, 365 days a year. SLA is commitment to ensure patient advocacy, while maintaining the highest standard of excellence in pre-hospital patient care.
San Luis Ambulance employs over 145 staff members including Paramedics, Emergency Medical Technicians, Registered Nurses and other office support staff. There are eight crew stations located throughout the San Luis Obispo County, for rapid response to 911 calls.
SLA is seeking a Full-time Medical Biller with strong billing and collecting in all phases of insurance including Medicare, Medi-Cal, contracts and government reimbursement programs. Applicant must have strong organizational and computer skills. The position will be based at the Headquarters office, in San Luis Obispo, CA. This position is non-exempt, with a starting wage of $22/hour. Excellent welfare benefits are offered, effective the first of the month following 30 days of continuous employment.
JOB SUMMARY:
The Medical Biller has overall responsibility at San Luis Ambulance (SLA) to code, enter patient ticket information and follow up with billing and collecting through Medicare, Medi-Cal, contracts and government reimbursement programs. Responsible for general clerical billing and provide back-up to our front desk administrative assistant, when needed. This position reports to the Office Manager.
DUTIES INCLUDE (but not limited to):
- Bill and enter tickets from Patient Care Reports (PCR) following the guidelines and protocol from Medicare, Medi-Cal, ICD-10, CPT and HCPC coding systems, Insurances and HIPAA requirements.
- Interface in a constructive and professional way with all SLA employees in the field and the office, hospital staff, insurance companies, employees and patients that phone or visit the office.
- Participate in office improvements and innovations.
- Ability to work on multiple assigned tasks/projects and complete assignments within specified deadlines.
- Work effectively, professionally and tactfully with co-workers, administration, managers, outside companies and public agencies.
- Keep HIPAA requirements strictly enforced by employing discretion and confidentiality in sensitive areas.
- Actively participate in the education and training opportunities offered by SLA.
- Must have the ability to work toward creating and maintaining good relationships with physicians, supervisors, co-workers, insurance carriers and patients.
- Foster working as a team and resolving work related billing issues in a timely, efficient and positive manner.
- Adhere to all of the policies and procedures provided by SLA.
- Other duties as assigned by the President, General Manager, Operations Manager, and or Office Manager.
EDUCATION and/or EXPERIENCE:
- High School diploma or equivalent (GED).
- At least (1) year experience as a Medical Biller.
- Must have knowledge of Medicare, Medi-Cal, ICD-10, CPT, HCPC, contract and government reimbursement programs.
- Experience working with confidential information and sensitive inquiries.
- Effective oral, written and interpersonal communication skills,
- Ability to prioritize multiple projects.
- General office skills including all Microsoft software knowledge.
RELIABILITY AND CUSTOMER SERVICE:
- Support administrative office and cross train in other positions
- Dependable, punctual and maintain regular attendance
- Responds to patient or insurance calls in a professional manner
- Sets the example of exemplary patient and insurance customer service