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Manager Aetna Customer Service Jobs (NOW HIRING)

OMB Bank

Customer Service Manager

Springfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Manager Job Summary The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent ...

Hobby Lobby

Customer Service Manager

Paramus, NJ · On-site

$20.15 - $21.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

EnerSys Delaware Inc.

Customer Service Manager

Largo, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...

NVENIA

Customer Service Manager

Wood Dale, IL

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

Hobby Lobby

Customer Service Manager

Greensboro, NC · On-site

$15.75 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

WSA Americas

Customer Service Manager

Hauppauge, NY · On-site

Maintain expertise across all products, processes, and service channels (commercial, key, retail). 2. Customer Experience Management * Ensure all customer interactions are professional, efficient ...

Carlie C's IGA

Customer Service Manager

Durham, NC · On-site

Customer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at ...

Sendik's

Customer Service Manager

Brookfield, WI · On-site

Role Title Customer Service Manager Manager Store Director Job Summary The Customer Service Manager will be responsible for modeling and promoting Sendik's culture by consistently providing "best in ...

Hobby Lobby

Customer Service Manager

Wooster, OH · On-site

$20.15 - $21.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

DURAVANT LLC

Customer Service Manager

Wood Dale, IL · On-site

$99K - $122K/yr

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

Hobby Lobby

Customer Service Manager

Whitestown, IN · On-site

$20.15 - $21.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Weaverville, NC · On-site

$15.75 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Omega Flex Inc

CUSTOMER SERVICE MANAGER

Exton, PA · On-site

$80K - $130K/yr

The Customer Service Manager manages a staff of customer service representatives and the overall management of the day-to-day activities in the department including, but is not limited to:Manage and ...

PaperWorks

Customer Service Manager

Louisville, KY · On-site

As our Customer Service Manager, you will partner with production, shipping, senior management, and customers to achieve optimal customer satisfaction. If you have a passion to win, this is an ...

Hobby Lobby

Customer Service Manager

Lawrenceville, NJ · On-site

$15.90 - $16.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Atkore

Customer Service Manager

Harvey, IL · On-site

$84K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...

Boot Factory Outlet

Customer Service Manager

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Description Customer Service Manager- Opry Mills Mall Join the Boot Factory Outlet Team! At Boot Factory Outlet, every pair of boots tells a story. As a leader in the western and work boot industry ...

S&G Carpet and More

Customer Service Manager

Santa Clara, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

And as a Customer Service Manager, you will help ensure that S&G continues to set that industry standard. As a Customer Service Manager, you will visit job site locations to help troubleshoot day-of ...

Roche Brothers

Customer Service Manager

Weston, MA · On-site

Overview The Customer Service Manager oversees the daily front end operations of the store and ensures customer satisfaction by providing skill development and on-the-job training for all customer ...

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Showing results 41-60

All JobsAetna Customer Service JobsManager Aetna Customer Service Jobs

Manager Aetna Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager aetna customer service jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager aetna customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager at Aetna Customer Service?

To thrive as a Manager of Aetna Customer Service, you need expertise in customer relations, leadership, and problem-solving, generally supported by a bachelor’s degree and experience in healthcare or insurance customer service. Familiarity with customer relationship management (CRM) systems, call center software, and HIPAA compliance is typically required. Excellent interpersonal communication, conflict resolution, and team motivation skills will help you stand out. These abilities are crucial for ensuring high-quality service delivery, regulatory compliance, and effective team performance in a demanding healthcare environment.

What is the difference between Manager Aetna Customer Service vs Customer Service Supervisor?

AspectManager Aetna Customer ServiceCustomer Service Supervisor
CertificationsTypically requires managerial experience, industry knowledge, and sometimes certifications like Certified Customer Service ManagerOften requires customer service experience, sometimes certifications like Certified Customer Service Professional
Work EnvironmentLeads teams in insurance companies, overseeing customer service operationsSupervises customer service representatives, ensuring quality and efficiency
Employer & IndustryInsurance providers like Aetna, healthcare industryHealthcare, insurance, or corporate customer service departments

The main difference is that the Manager Aetna Customer Service holds a higher leadership role, overseeing multiple teams and strategic operations, while the Customer Service Supervisor focuses on day-to-day team supervision and customer interactions. Both roles require customer service experience, but the manager position involves broader responsibilities and strategic planning.

What does a manager at Aetna Customer Service do?

A Manager of Aetna Customer Service oversees a team of customer service representatives who assist members with their health insurance needs. They ensure that customer inquiries, complaints, and issues are resolved efficiently and in accordance with company policies. The manager is responsible for training staff, monitoring performance, and implementing strategies to improve customer satisfaction. Additionally, they often handle escalated issues and coordinate with other departments to address complex member concerns.

How does a manager at Aetna Customer Service typically support team development and handle performance challenges?

As a Manager in Aetna Customer Service, you play a key role in mentoring and coaching staff to ensure high-quality customer interactions. You’ll regularly conduct one-on-one meetings, set performance goals, and provide real-time feedback to help team members improve. Addressing performance challenges often involves identifying root causes, developing targeted action plans, and facilitating additional training or resources. This role also requires fostering a positive, collaborative environment that encourages professional growth and teamwork, which is essential for meeting both customer and company expectations.

What cities are hiring for Manager Aetna Customer Service jobs?

Cities with the most Manager Aetna Customer Service job openings:

What are the most commonly searched types of Aetna Customer Service jobs?

The most popular types of Aetna Customer Service jobs are:

What states have the most Manager Aetna Customer Service jobs?

States with the most job openings for Manager Aetna Customer Service jobs include:

Manager Aetna Customer Service jobs near you

Customer Service Manager

OMB Bank

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Description:

Customer Service Manager


Job Summary
The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent customer service and respectful of the sensitive and confidential information they may encounter. The customer service manager is responsible for supervising the daily operations of the customer service department, interacting with customers and handling customer queries and complaints in a timely manner. The customer service manager works closely with other department managers to develop an understanding of their products and services to provide better support to customers. They are also responsible for the development of the team, so they are successful helping customers via phone, chat and video teller machines.


Primary Location/Schedule:

  • 3050 S. Delaware Ave., Springfield, MO 65804
  • Schedule: Monday – Friday, 7:30 am - 6:00 pm; alternating Saturdays 9:00 am – 12:00 pm
  • Full-time: 40 hours per week average


Position Requirements:

  • Bachelor’s degree in a business-related field e.g. accounting, management, economics, business administration
  • Three to five years of clerical and customer service experience required
  • Excellent customer service and strong communication skills
  • Strong mathematical, problem-solving and computer skills
  • Ability to handle high-pressure situations and escalations
  • Basic knowledge of banking operations preferred
  • Effective multi-tasking and organizational skills
  • Willingness to proactively cross-sell bank products & services

To Apply:

  • Complete an OMB Bank application at https://www.ombbank.com/about/careers
  • Contact Human Resources at careers@ombbank.com or 417-869-9000 for more information

Employee Benefits:

  • Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
  • Stability with a locally owned community bank that is growing and expanding in the region
  • Paid Leave: PTO, Military, Bereavement, and Jury Duty
  • Full and partially paid insurance plans: life w/AD&D, disability, medical, and dental
  • Cost friendly insurance: vision, critical illness, accident, supplemental life w/ AD&D
  • 100% match of retirement savings (up to plan limit)
  • Discounted financial service fees on select OMB products and services
  • Plus more

Futures made brighter. Banking made better

OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.


Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


EOE/VETERANS/DISABLED E-VERIFY EMPLOYER

Requirements:


Apply