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Manager Aetna Customer Service Jobs (NOW HIRING)

Customer Service Manager

Lancaster, PA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Manager, Customer Service

Temecula, CA · On-site

$95K - $119K/yr

Manager, Customer Service Location: Temecula, CA Schedule: Full-Time | Monday-Friday | 8:00 AM-5:00 PM | 100% Onsite Travel: Up to 15% throughout the Southern California and Desert Mountain regions ...

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

Under the direction of the CSC Program Manager, the Customer Service Manager is primarily responsible for the overall operations and performance of the Customer Care Department, the Walk-in Centers ...

Customer Service Manager

Largo, FL · On-site

$80 - $120/hr

The Customer Service Manager provides strategic leadership for the customer service function, ensuring a best-in-class customer experience for defense, government, and commercial customers. This role ...

Manager, Customer Service

East Syracuse, NY · On-site

$132 - $171.60/hr

The Customer Service Manager leads the definition, development, execution, and continuous improvement of customer service delivery through effective processes, metrics, and team leadership. The ...

Customer Service Manager Job Summary The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent ...

Customer Service Manager

Reno, NV · On-site

$110K - $125K/yr

The Customer Service Manager is responsible for establishing and maintaining a service- oriented relationship with external and internal customers. The successful leader will ensure the customer ...

Customer Service Manager

Norridge, IL · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Wausau, WI · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Lone Tree, CO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...

Customer Service Manager

Hiram, GA · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

Showing results 21-40

Manager Aetna Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager aetna customer service jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager aetna customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a manager at Aetna Customer Service do?

A Manager of Aetna Customer Service oversees a team of customer service representatives who assist members with their health insurance needs. They ensure that customer inquiries, complaints, and issues are resolved efficiently and in accordance with company policies. The manager is responsible for training staff, monitoring performance, and implementing strategies to improve customer satisfaction. Additionally, they often handle escalated issues and coordinate with other departments to address complex member concerns.

What are the key skills and qualifications needed to thrive as a manager at Aetna Customer Service?

To thrive as a Manager of Aetna Customer Service, you need expertise in customer relations, leadership, and problem-solving, generally supported by a bachelor’s degree and experience in healthcare or insurance customer service. Familiarity with customer relationship management (CRM) systems, call center software, and HIPAA compliance is typically required. Excellent interpersonal communication, conflict resolution, and team motivation skills will help you stand out. These abilities are crucial for ensuring high-quality service delivery, regulatory compliance, and effective team performance in a demanding healthcare environment.

How does a manager at Aetna Customer Service typically support team development and handle performance challenges?

As a Manager in Aetna Customer Service, you play a key role in mentoring and coaching staff to ensure high-quality customer interactions. You’ll regularly conduct one-on-one meetings, set performance goals, and provide real-time feedback to help team members improve. Addressing performance challenges often involves identifying root causes, developing targeted action plans, and facilitating additional training or resources. This role also requires fostering a positive, collaborative environment that encourages professional growth and teamwork, which is essential for meeting both customer and company expectations.

What is the difference between Manager Aetna Customer Service vs Customer Service Supervisor?

AspectManager Aetna Customer ServiceCustomer Service Supervisor
CertificationsTypically requires managerial experience, industry knowledge, and sometimes certifications like Certified Customer Service ManagerOften requires customer service experience, sometimes certifications like Certified Customer Service Professional
Work EnvironmentLeads teams in insurance companies, overseeing customer service operationsSupervises customer service representatives, ensuring quality and efficiency
Employer & IndustryInsurance providers like Aetna, healthcare industryHealthcare, insurance, or corporate customer service departments

The main difference is that the Manager Aetna Customer Service holds a higher leadership role, overseeing multiple teams and strategic operations, while the Customer Service Supervisor focuses on day-to-day team supervision and customer interactions. Both roles require customer service experience, but the manager position involves broader responsibilities and strategic planning.

What cities are hiring for Manager Aetna Customer Service jobs?

Cities with the most Manager Aetna Customer Service job openings:

What are the most commonly searched types of Aetna Customer Service jobs?

The most popular types of Aetna Customer Service jobs are:

What states have the most Manager Aetna Customer Service jobs?

States with the most job openings for Manager Aetna Customer Service jobs include:

Customer Service Manager

Hobby Lobby Careers

Lancaster, PA • On-site

$20.15 - $21.15/hr

Full-time

Re-posted 2 days ago


Hobby Lobby rating

6.3

Company rating: 6.3 out of 10

Based on 893 frontline employees who took The Breakroom Quiz

18th of 39 rated national retailers


Job description

New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:

  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting full-time range - $20.15 - $21.15 per hour


What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US