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Manager Admin Jobs in Edmonton, AB (NOW HIRING)

Effortless Admin Inc

Engineering Manager

Edmonton, AB · On-site

About Effortless Admin Effortless Admin is a fully web-based, multi-carrier, software solution thatprovidesemployers an effortless way of managing employee benefits. Our goal is to provide the best ...

Effortless Admin Inc.

Accountant

Edmonton, AB · On-site

In this role, you'll manage our day-to-day financial operations with a focus on complex ... Effortless Admin is committed to building diverse teams and an inclusive workplace. We encourage ...

Effortless Admin Inc

Accountant

Edmonton, AB

Accountant: Drive Financial Success at a High-Growth Tech Company About Us Effortless Admin is ... Manage day-to-day accounting operations, including AP/AR, journal entries, and trust accounting

Homes Alive Pets

Purchasing Administrator

Edmonton, AB · On-site

Job Title Purchasing Administrator Direct Report Purchasing Manager Department Purchasing Location 5625 104 St NW Edmonton, AB T6H 2K1 Summary The Purchasing Administrator is responsible for managing ...

OCL Group Inc.

HSE Administrator

Edmonton, AB · On-site

Job Duties/Responsibilities The Safety Administrator will play an important role in providing ... Contribute to the continual improvement of the Safety Management System. * Assist with the creation ...

Precision Drilling

HSE Administrator

Nisku, AB

The Health, Safety, and Environment (HSE) Administrator provides administrative support to the HSE team by managing safety data, generating reports, maintaining compliance systems, and supporting ...

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Manager Admin information

What are the responsibilities of a manager admin?

A Manager Admin, or Administration Manager, is responsible for overseeing the administrative functions of an organization. Their duties typically include managing office operations, supervising administrative staff, coordinating schedules, ensuring compliance with company policies, and supporting other departments with administrative tasks. They play a key role in maintaining efficient office workflows and may also assist with budgeting, procurement, and HR functions. Effective communication, organizational, and leadership skills are essential for success in this role.

What skills and qualifications are needed to thrive as a manager admin?

To thrive as a Manager Admin, you need strong organizational, leadership, and problem-solving skills, typically supported by a bachelor’s degree in business administration or a related field. Familiarity with office management software, HR systems, and project management tools is often required. Excellent interpersonal skills, adaptability, and effective communication set standout candidates apart in this role. These skills ensure smooth administrative operations, efficient resource management, and a positive work environment for the entire organization.

What are common challenges faced by a manager admin when coordinating between different departments?

A Manager Admin often encounters challenges related to balancing the varied needs and priorities of different departments. This can include managing conflicting schedules, ensuring clear communication across teams, and handling resource allocation efficiently. Success in this role requires strong organizational skills, diplomacy, and the ability to adapt quickly to shifting priorities in a dynamic work environment. Building strong interdepartmental relationships and maintaining open channels of communication are key strategies for overcoming these challenges.

What is the difference between Manager Admin vs Office Manager?

AspectManager AdminOffice Manager
Required CredentialsTypically requires administrative or business management certificationsOften requires administrative experience, sometimes certifications in office management
Work EnvironmentCorporate offices, administrative departmentsOffice settings across various industries
Employer & Industry UsageUsed in corporate, government, and large organizationsCommon in small to medium businesses, nonprofits, and corporate offices

The main difference is that a Manager Admin often has broader responsibilities including strategic planning and team oversight, while an Office Manager focuses on daily office operations and administrative tasks. Both roles require strong organizational skills, but the Manager Admin typically has a higher level of decision-making authority and strategic involvement.

What are the most commonly searched types of Admin jobs in Edmonton, AB?

The most popular types of Admin jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Manager Admin jobs?

Cities near Edmonton, AB with the most Manager Admin job openings:

Manager Admin jobs near you
Infographic showing various Manager Admin job openings in Edmonton, AB as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Client Service Team Manager

Effortless Admin Inc

Edmonton, AB

Full-time

Re-posted 24 days ago

Job description

About Effortless Admin

Effortless Admin is a fully web-based, multi-carrier, software solution thatprovidesemployers an effortless way of managing employee benefits. Our goal is to provide the best benefits administration experience to employers and their employees, empower advisors, andultimately bringeveryone together to work as effectively as possible. As an expanding organization,we'reseeking motivated leaders who want to join us on our growth trajectory.

Why This Role Is CriticalToOur Success

The Client Service Team Manager plays a pivotal role in our organization by leading our client-facing service teams that are the backbone of our customer experience.You'lloversee a team of specialists who support our clients inutilizingour industry-leading benefits administration platform.We'relooking for a service-oriented leader with Canadian benefits administration experience who can drive team performance whilemaintainingourhigh standardsof customer satisfaction.You'llcollaborate closely with our development team to ensure our software continues to meet and exceed client expectations.

This is a full-time permanent position with a competitive compensation and benefits package. This position is in-person, on-site in Edmonton, AB.

Key Responsibilities

  • Lead, mentor, and develop a team of Group Benefits Specialists who support plan sponsors and members
  • Establish andmaintainservice level standards, ensuring exceptional customer support via live chat, email, and phone
  • Collaborate with the development team to provide service team insights for product improvements and refinements
  • Implement training programs to ensure team membersremaincurrent on product features and benefits administration best practices
  • Monitor team workload and performance metrics,making adjustmentsas needed tooptimizeefficiency
  • Identifytrends in client inquiries and issues to proactively address recurring challenges
  • Serve as an escalation point for complex client situations,demonstratingadvanced problem-solving skills
  • Create andmaintaindocumentation of service procedures and best practices
  • Regularly report on team performance and client satisfaction metrics to senior leadership

Qualifications

  • 3+ years of leadership experience in a client service environmentrequired
  • Canadian benefits administration experiencepreferred
  • MinimumBachelor'sdegree(or equivalent)in Business Admin or related fieldpreferred
  • GBA Designationpreferred
  • Proventrack recordof building and leading high-performing teams
  • Excellent verbal and written communication skills
  • Strong organizational and project management abilities
  • Ability to analyze service data and implement improvements based on findings
  • Bilingual in English and French is an asset but notrequired

What We Offer

  • The opportunity to shape the service experience for Canada's top benefits administration technology provider
  • Leadership role in a growing, innovative company that values employee development
  • Collaboration with industry experts and ourcutting-edgedevelopment team
  • Competitive salary, comprehensive benefits package, and performance incentives
  • Professional development opportunities and leadership training
  • A flexible company culture that celebrates success and values work-life balance
  • The chance to make a significant impact on our business growth and customer satisfaction

Ifyou'repassionate about client service excellence, have a deep understanding of the Canadian benefits industry, and thrive in a leadership role, we want to hear from you. Pleasesubmityour resume and cover letter detailing your experience in team management and benefits administration.

Effortless Admin is committed to building diverse teams and an inclusive workplace. We encourage applications from all qualified candidates.

Apply