Lead Identity and Access Management (IAM) initiatives from planning through implementation and operational transition * Coordinate IAM solution delivery, including tool evaluation, vendor selection ...
Lead Identity and Access Management (IAM) initiatives from planning through implementation and operational transition * Coordinate IAM solution delivery, including tool evaluation, vendor selection ...
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Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail ...
Management Trainee
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Edmonton, AB ยท On-site
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Management Trainee
Edmonton, AB ยท On-site
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Lead Identity and Access Management (IAM) initiatives from planning through implementation and operational transition * Coordinate IAM solution delivery, including tool evaluation, vendor selection ...
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Management information
See Edmonton, AB salary details
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How much do management jobs pay per year?
What are some common challenges managers face when leading a diverse team, and how can they address them?
What is management?
What is the difference between Management vs Customer Service?
| Aspect | Management | Customer Service |
|---|---|---|
| Required Credentials | Leadership skills, sometimes degrees in business or related fields | Communication skills, customer service training often preferred |
| Work Environment | Office settings, team management, strategic planning | Retail, call centers, hospitality, direct interaction with customers |
| Employer & Industry Usage | Businesses across industries for overseeing teams and operations | Customer-facing roles in retail, hospitality, and service industries |
Management involves overseeing teams, strategic planning, and decision-making within organizations. Customer Service focuses on assisting clients, resolving issues, and ensuring customer satisfaction. While management roles often require leadership skills and industry knowledge, customer service roles emphasize communication and problem-solving skills. Both are essential in business operations but serve different functions within the company structure.
What jobs can you do with management?
What are careers in management?
What are different careers in management?
Different careers in management include specialized technical positions, such as being a project manager, as well as HR or first-line managers who hire and train employees at a company and oversee the daily operations of the employees. As a manager, your duties differ depending on the field in which you work and the specific responsibilities you have. For example, a project manager typically takes over on a specific project, such as an engineering or software development project. You assemble a team, plan a budget and timeline, and keep workers on track throughout the project. HR managers, on the other hand, interview and hire employees and ensure that productivity and performance remain high.
What are the key skills and qualifications needed to thrive in management, and why are they important?

Full-time
Posted 7 days ago
Job description
Leading IAM initiatives, drives business analysis and process design activities, and leads the IAM team in delivering service outcomes aligned to business priorities and operational needs. You are accountable for effective service delivery, continuous improvement, and stakeholder engagement across IAM operations and initiatives.
Bring your expertise in IAM and join our Ledcor team today in Edmonton or Calgary, AB!
Essential Responsibilities:
- Lead Identity and Access Management (IAM) initiatives from planning through implementation and operational transition
- Coordinate IAM solution delivery, including tool evaluation, vendor selection, and implementation support
- Facilitate stakeholder workshops to gather, analyze, and document IAM business and technical requirements
- Translate business, security, and compliance needs into IAM strategies, roadmaps, and implementation plans
- Develop business cases and present recommendations, project updates, and priorities to leadership and stakeholders
- Oversee IAM operations, including identity lifecycle management, access requests, access reviews, and privileged access management
- Lead and mentor the IAM team, establish priorities, and ensure reliable service delivery aligned with operational objectives and service levels
- Develop, maintain, and enforce IAM policies, standards, and controls to ensure secure, compliant, and auditable access management practices
Qualifications:
- 8+ years of IT experience, including 7+ years in Identity and Access Management (IAM)
- 7+ years leading IAM teams, services, or enterprise access management programs
- Proven experience delivering IAM initiatives from implementation through operational support and continuous improvement
- Skilled in facilitating stakeholder workshops, gathering requirements, and designing IAM business processes
- Experienced in leading, mentoring, and prioritizing work for IAM teams to achieve service and project objectives
- Demonstrated ability to develop and present IAM strategies, roadmaps, business cases, and executive updates
- Strong knowledge of IAM governance, service delivery, and security best practices across people, processes, and technology
- Expertise in identity lifecycle management, access management, privileged access, RBAC, segregation of duties, and identity governance
- Ability to evaluate IAM platforms, vendors, and implementation approaches while supporting service availability and operational excellence
- Excellent leadership, communication, collaboration, analytical, and problem-solving skills, with the ability to engage technical and business stakeholders effectively
Working Conditions:
- Hybrid role, flexible work from home options with the ability to attend the office as business needs require
Additional Information
The Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.Our workplace culture has been recognized as one of Canada's Best Diversity Employers, Canada's Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.
Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.
Employment Equity
At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.
Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor's Inclusion and Diversity initiatives, please visit our I&D page.