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Managed Services In Nyc Jobs (NOW HIRING)

DoorDash

Outside Account Manager

Los Angeles, CA · On-site

About the Team The Outside Account Management team at DoorDash partners with restaurant merchants ... in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or ...

DoorDash

Client Success Manager

San Francisco, CA · On-site

... accounts, managed prioritization, and were accountable for retention and growth * You have ... Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We ...

DoorDash

Manager, Consumer Paid Marketing

New York, NY · On-site

About the Role As Consumer Paid Marketing Manager, you will own the channel strategy for Paid ... Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We ...

Deloitte

Managed Services Sr. Consultant

Fort Worth, TX · On-site

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced CARA Managed Services Senior Consultant you will have the ability to share ...

Deloitte

Managed Services Sr. Consultant

Bellevue, WA · On-site

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced CARA Managed Services Senior Consultant you will have the ability to share ...

Deloitte

Managed Services Sr. Consultant

Hartford, CT · On-site

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced CARA Managed Services Senior Consultant you will have the ability to share ...

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Managed Services In Nyc information

What is the difference between Managed Services In Nyc vs Network Administrator?

AspectManaged Services In NycNetwork Administrator
CredentialsCertifications like CompTIA Network+, Cisco CCNASame certifications often required
Work EnvironmentManaged service providers, client sites, remote supportIn-house or corporate office, on-site support
Employer & Industry UsageIT service providers, tech firms, SMBsLarge organizations, corporations, government agencies

Managed Services In Nyc typically involves overseeing IT infrastructure for multiple clients, often remotely, with a focus on proactive management. Network Administrators usually work within a single organization, maintaining and troubleshooting internal networks. Both roles require similar certifications and technical skills, but differ in scope, environment, and employer type.

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Infographic showing various Managed Services In Nyc job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Managed Services Operations Analyst

Managed Services Operations Analyst

SS&C Technologies

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

SS&C Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

129th of 217 rated software companies

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Managed Services Operations Analyst
Location: Fort Worth, TX | Hybrid
About the Role
SS&C Black Diamond Trust, a leading provider of Trust accounting and Managed Services, is looking for a candidate to join its Managed Services Team. The Managed Services team provides operations services to Managed Services Clients based on the determined roles and responsibilities of the Client. We provide daily, monthly, quarterly and annual operational support to the delivery of such services using the Black Diamond Trust accounting software and coordination with 3rd party providers.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
  • Input and maintain financial and accounting data in the Black Diamond Trust accounting software per the responsibilities defined for the Managed Service Client

  • Interact on daily processes amongst the team

  • Adhere to daily, monthly, quarterly, and annual procedures for processes within Managed Services

  • Ensure that financial transactions are balanced and documented according to policies and procedures

  • Processing, review and oversight of cash and security activity, including trade settlement, corporate actions, cash movement and shadow posting

  • Meet and ensure daily deadlines are met for processing and reconciliation

  • Interact on operational activity with each Client

  • Identify and work with client for reconciliation outages

  • Research, document, and handle client reported issues, provide user support to Clients and log Clients requests for services as needed to a timely resolution

  • Build, maintain, and foster positive and growing relationship with Clients

  • Work closely with Client Relationship Team to understand issues and assist in resolution

  • Demonstrate relentless focus on accurate and timely processing.

  • Understand Client issues and concerns and escalate as appropriate

  • Build, maintain, and foster positive and growing relationships with all departments of SS&C | Black Diamond Trust, and with vendors

  • Demonstrate focus on client operational needs

  • Communicate effectively and professionally

Workflow Management
  • Actively manage assigned work and assist with assigned work of others as needed

  • Actively manage issues for resolution, assist teammates with issues or escalate as appropriate

  • Actively manage workload to support teammates

Knowledge Management
  • Take a proactive approach to learning, document and share lessons learned

  • Use established policies and procedures to process within guidelines and identify areas of improvement or efficiencies

  • Be a subject matter expert on team tasks

Required Experience
  • Experience in a deadline driven, operational environment

  • Superior customer service skills

  • Excellent analytical/problem solving capabilities

  • Experience learning new processes and systems quickly

  • Experience working with minimal supervision in a team environment

  • Experience writing, understanding and applying document processes

  • Experience creating and following a prioritized workload and maintain organization

  • Excellent verbal and written communication skills

  • Excellent computer skills, including Word, Excel, and Outlook

  • Experience with security processing

  • Experience and understanding of publicly traded securities

  • Experience with cash processing

  • Experience and understanding of funds movement processes and deadlines

What Sets You Apart ( qualifications)
  • Understanding of Trust Operations, Financial Markets, Securities Industry, Retirement Industry, Charitable Giving and Banking

  • Experience using InnoTrust in a Managed Services capacity

  • Experience with Black Diamond

  • Experience with Advent ACD

  • Experience with shadow posting

  • SQL knowledge

Join SS&C, where innovation meets global opportunities. Click here to apply.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.
Colorado: The expected base salary for the position is between 60,000 USD to 65,000 USD.
In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company's discretion.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

What SS&C Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About SS&C Technologies

Sourced by ZipRecruiter

SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Windsor, CT, US

Year founded

1986

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