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Managed Services In Nyc Jobs (NOW HIRING)

Aunalytics

Managed Services Engineer

South Bend, IN · On-site

Our Managed Services Engineers ensure client satisfaction, drives service excellence, oversee ... Participate in after-hours maintenance windows Maintain Communication and Documentation : Serve as ...

Astor Services

Case Aide Intake Coordinator

Bronx, NY · On-site

$56K/yr

... role in the delivery of NYC Preventive Services, serving as the initial point of contact for ... Support child safety assessments, safety planning, and crisis management efforts. * Comply with ...

Venchi

Cluster Manager, NYC Metro

Manhattan, NY

$110K - $120K/yr

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato ... Uphold the Company's Service Model standards to deliver exceptional customer experience at every ...

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All JobsManaged Services In Nyc Jobs

Managed Services In Nyc information

What is the difference between Managed Services In Nyc vs Network Administrator?

AspectManaged Services In NycNetwork Administrator
CredentialsCertifications like CompTIA Network+, Cisco CCNASame certifications often required
Work EnvironmentManaged service providers, client sites, remote supportIn-house or corporate office, on-site support
Employer & Industry UsageIT service providers, tech firms, SMBsLarge organizations, corporations, government agencies

Managed Services In Nyc typically involves overseeing IT infrastructure for multiple clients, often remotely, with a focus on proactive management. Network Administrators usually work within a single organization, maintaining and troubleshooting internal networks. Both roles require similar certifications and technical skills, but differ in scope, environment, and employer type.

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Managed Services In Nyc jobs near you
Infographic showing various Managed Services In Nyc job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Managed Services Enterprise Technician

Managed Services Enterprise Technician

Citynet LLC

Morgantown, WV • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Position Title: Managed Services Enterprise Technician

Role Overview:
As a Managed Services Enterprise Technician, you'll be instrumental in implementing, optimizing, and troubleshooting cutting-edge enterprise solutions for our clients. Operating in a dynamic environment, you'll ensure seamless service delivery through agile methodologies and meticulous attention to detail. From in-house customer system setup to on-site support, your expertise will drive client satisfaction and operational excellence. The Technician will provide these services in a per-hour billing or flat rate monthly setting and will track all time, in either case, for proper billing and cost accounting. Your responsibilities will encompass managing and supporting a variety of common devices and items, including (but not limited to):

  • Workstations
  • Peripherals (i.e. – printers, scanners, etc)
  • Windows servers
  • Microsoft 365
  • Citynet’s security software stack
  • Customer data backups
  • Wire/Cable Management
  • Cybersecurity Best Practices and Implementations

Additionally, you'll collaborate with leading vendors such as Microsoft, Barracuda, VMware, and others to leverage their technologies and deliver state-of-the-art solutions for our clients.

Key Responsibilities:

  • Evaluate client systems for optimization and upgrades.
  • Perform in-house, on-site and remote computer and network services.
  • Service PCs and servers.
  • Install and test various network devices.
  • Install and support software and peripherals.
  • Install and maintain Citynet’s RMM services.
  • Respond to customer device alerts.
  • Document customer systems.
  • Work with internal teams on customer services audits.
  • Collaborate with engineers to stage and deploy equipment, ensuring seamless integration.
  • Execute and validate backup procedures to maintain data integrity.
  • Document system configurations and setups with clarity and precision.
  • Other duties as assigned.

Qualifications:

  • Associates degree or higher preferred.
  • CompTIA/Microsoft certifications a plus
  • Minimum of 2 years of experience as an IT/Managed Services technician or equivalent work experience.

Work Environment:
Experience a dynamic blend of office and field work, adapting to the evolving needs of our clients.

Additional Requirements:

  • Embrace regional travel opportunities to support our diverse client base.
  • Be flexible to accommodate occasional after-hours or overtime shifts.
  • Participate in an on-call rotation to provide timely support and resolution for critical issues outside of regular business hours.

Desired Attributes:

  • Exceptional communication skills, capable of articulating technical concepts clearly and effectively to both technical and non-technical stakeholders.
  • Profound understanding of modern IP infrastructure elements, including network security, cloud-based computing, and enterprise design principles.

Benefits:   

  • 401(k)  
  • 401(k) matching  
  • Dental insurance  
  • Disability insurance  
  • Health insurance  
  • Health savings account  
  • Life insurance  
  • Long term disability  
  • Paid time off  
  • Vision insurance 

Note: This job description reflects our commitment to staying at the forefront of technological innovation and may evolve to meet the dynamic demands of the industry.