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Managed Service Provider Jobs in Spring, TX (NOW HIRING)

Astrana Health

Provider Relations Specialist

Houston, TX · Hybrid

$72K - $80K/yr

Strong understanding of Managed Care Operations * Minimum of 2 years' customer service, provider services or relevant work experience in a healthcare setting * Excellent written and verbal ...

Cato Networks

Channel Account Manager - TOLA

Houston, TX · On-site

$240K - $275K/yr

They are expected to develop highly productive Solution Provider, Value-Added Reseller (VAR), and Managed Service Provider (MSP) relationships so that partners become self-sufficient in marketing ...

Cato Networks

Channel Account Manager - TOLA

Houston, TX · On-site

$240K - $275K/yr

They are expected to develop highly productive Solution Provider, Value-Added Reseller (VAR), and Managed Service Provider (MSP) relationships so that partners become self-sufficient in marketing ...

Texas Business Support

Be Seen First

Experienced Field tech w/ desktop support experience

Conroe, TX · On-site

$550 - $800/wk

We are a faith based local MSP (managed service provider) with over 50 years of experience in resolving computer, network, and infrastructure problems. It's our #1 priority to ensure our customers ...

INSPYR Solutions

Director of Networking

Houston, TX · On-site

Previous experience managing an outsourced IT team or Managed Service Provider (MSP) is required * Strong knowledge and experience in enterprise network environments is critical Overview: We are ...

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How much do managed service provider jobs pay per hour?

As of May 30, 2026, the average hourly pay for managed service provider in Spring, TX is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.83 per hour, depending on experience, location, and employer.

What is a Managed Service Provider job?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the key skills and qualifications needed to thrive in the Managed Service Provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a typical day like for someone working as a Managed Service Provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.
More about Managed Service Provider jobs
What are the most commonly searched types of Managed Service Provider jobs in Spring, TX? The most popular types of Managed Service Provider jobs in Spring, TX are:
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What cities near Spring, TX are hiring for Managed Service Provider jobs? Cities near Spring, TX with the most Managed Service Provider job openings:
Managed Service Provider jobs near you

Service Desk Consultant II

HighPoint Staffing Group

Houston, TX

Other

Posted 17 days ago

Job description

BASIC FUNCTION: The Systems Administrator II provides responsive technical support and troubleshooting for HighPoint Managed Service customers. The Systems Administrator II will diagnose and resolve system issues, restore functionality when problems occur, and deliver attentive, empathetic customer service that prioritizes client needs and minimizes downtime in accordance with HighPoint Operations policies and procedures.

REQUIRED QUALIFICATIONS:

• 3+ years of client-facing IT experience in a managed services or multi-tenant support organization supporting more than 10 clients simultaneously.

• 3+ years of hands-on experience with Microsoft server operating systems and Active Directory/Entra in a networked environment.

• 3+ years of experience with Microsoft 365 administration, including Exchange Online, SharePoint, OneDrive, and Teams.

• Experience managing and servicing clients through RMM, PSA, and remote-control toolsets.

• Experience with virtual and cloud-based environments (VMware, Hyper-V, Azure, or similar platforms).

• Demonstrated experience with network infrastructure including switches, routers, and firewalls (any enterprise-grade platforms).

• Experience configuring and supporting WAN/LAN/VLAN infrastructures.

• Professional written and verbal communication skills with demonstrated ability to provide empathetic, patient customer support.

• Strong problem-solving abilities with a client-first mindset.

PREFERRED QUALIFICATIONS:

• Hands-on experience with multiple firewall platforms (Sophos, Cisco, Juniper, Ubiquiti, Meraki, Fortinet, etc.).

• Experience with Two-Factor/Multi-Factor Authentication design and implementation.

• Current IT professional certifications (Microsoft 365, Azure, VMware, Cisco, CompTIA Security+/Network+, or similar).

• Experience with scripting and automation tools (PowerShell, Azure CLI, Bash, etc.).

• Advanced troubleshooting experience with complex network issues.

• Experience with backup and disaster recovery solutions.

• Strong documentation and organizational skills with attention to detail.

• Experience working in 24x7 supported environments with on-call responsibilities.

PRINCIPAL ACCOUNTABILITIES:

• Respond to and resolve user access issues, password resets, and multi-factor authentication problems with patience and clear communication.

• Diagnose and repair desktop issues, including LoB application issues, Windows OS problems, network drive access, and other business-impacting problems with a focus on minimizing disruption and client experience.

• Address and resolve Exchange Online, SharePoint Online, OneDrive for Business, and Teams issues arise to keep users productive.

• Investigate and troubleshoot virtual environments, including VMware, Hyper-V, and Azure when system issues arise.

• Provide break/fix support for servers, network infrastructure devices, wireless components, and other computer systems to maintain operational continuity.

• Resolve authentication and authorization issues for users across cloud and hybrid environments with empathetic, client experience focused support.

• Respond to security-related incidents and work with the IT security team to restore secure access when issues occur.

• Support customers 24x7 through on-call shifts, including weekends and holidays, providing compassionate assistance whenever problems arise.

• Other duties as assigned.

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