Manager, Data Operations
Austin, TX · On-site
... Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure platform stability and reliability through ...
Manager, Data Operations
Austin, TX · On-site
... Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure platform stability and reliability through ...
Description A locally owned, Austin-based IT Managed Service Provider (MSP) is seeking a full-time Service Desk Level 2 / Level 3 Support Technician. Candidates must have very strong customer service ...
Description A locally owned, Austin-based IT Managed Service Provider (MSP) is seeking a full-time Service Desk Level 2 / Level 3 Support Technician. Candidates must have very strong customer service ...
It Service Desk L2 - L3 Support Technician
Austin, TX · On-site
$70K - $80K/yr
A locally owned, Austin-based IT Managed Service Provider (MSP) is seeking a full-time Service Desk Level 2 / Level 3 Support Technician. Candidates must have very strong customer service skills, in ...
Quick apply
It Service Desk L2 - L3 Support Technician
Austin, TX · On-site
$70K - $80K/yr
A locally owned, Austin-based IT Managed Service Provider (MSP) is seeking a full-time Service Desk Level 2 / Level 3 Support Technician. Candidates must have very strong customer service skills, in ...
Provider Service Coord
Round Rock, TX · On-site
We are actively seeking a Provider Service Coordinator in Austin , TX. The Provider Services ... May be required to be on-call in cooperation with other management staff * Frequent lifting ...
Provider Service Coord
Round Rock, TX · On-site
We are actively seeking a Provider Service Coordinator in Austin , TX. The Provider Services ... May be required to be on-call in cooperation with other management staff * Frequent lifting ...
Provider Service Coord
Round Rock, TX · On-site
We are actively seeking a Provider Service Coordinator in Austin , TX. The Provider Services ... May be required to be on-call in cooperation with other management staff * Frequent lifting ...
Provider Service Coord
Round Rock, TX · On-site
We are actively seeking a Provider Service Coordinator in Austin , TX. The Provider Services ... May be required to be on-call in cooperation with other management staff * Frequent lifting ...
IT Service Support Technician
Austin, TX · On-site
$20.75 - $28.50/hr
We help small businesses manage their cyber security risk and provide them with the best technology ... We are seeking a Service Support Technician because our business is growing. We have a managed ...
Quick apply
IT Service Support Technician
Austin, TX · On-site
$20.75 - $28.50/hr
We help small businesses manage their cyber security risk and provide them with the best technology ... We are seeking a Service Support Technician because our business is growing. We have a managed ...
IT Service Support Technician
Austin, TX · On-site
$20.75 - $28.50/hr
We help small businesses manage their cyber security risk and provide them with the best technology ... We are seeking a Service Support Technician because our business is growing. We have a managed ...
Quick apply
IT Service Support Technician
Austin, TX · On-site
$20.75 - $28.50/hr
We help small businesses manage their cyber security risk and provide them with the best technology ... We are seeking a Service Support Technician because our business is growing. We have a managed ...
IT Service Support Technician
Austin, TX · On-site
$20.75 - $28.50/hr
We help small businesses manage their cyber security risk and provide them with the best technology ... We are seeking a Service Support Technician because our business is growing. We have a managed ...
Quick apply
IT Service Support Technician
Austin, TX · On-site
$20.75 - $28.50/hr
We help small businesses manage their cyber security risk and provide them with the best technology ... We are seeking a Service Support Technician because our business is growing. We have a managed ...
... managed service providers * Allocate resources across multiple teams, projects, and departments based on demand, capacity, and skill requirements * Partner with project managers, functional leaders ...
... managed service providers * Allocate resources across multiple teams, projects, and departments based on demand, capacity, and skill requirements * Partner with project managers, functional leaders ...
IT & Cybersecurity Manager
Austin, TX · On-site
$94K - $115K/yr
This role serves as the primary liaison between employees and the company's managed IT service provider, ensuring reliable technology services, protecting company systems and data, and driving ...
IT & Cybersecurity Manager
Austin, TX · On-site
$94K - $115K/yr
This role serves as the primary liaison between employees and the company's managed IT service provider, ensuring reliable technology services, protecting company systems and data, and driving ...
IT & Cybersecurity Manager
Austin, TX · On-site
$94K - $115K/yr
This role serves as the primary liaison between employees and the company's managed IT service provider, ensuring reliable technology services, protecting company systems and data, and driving ...
Quick apply
IT & Cybersecurity Manager
Austin, TX · On-site
$94K - $115K/yr
This role serves as the primary liaison between employees and the company's managed IT service provider, ensuring reliable technology services, protecting company systems and data, and driving ...
IT & Cybersecurity Manager
Austin, TX · On-site
$131 - $160/hr
This role serves as the primary liaison between employees and the company's managed IT service provider, ensuring reliable technology services, protecting company systems and data, and driving ...
IT & Cybersecurity Manager
Austin, TX · On-site
$131 - $160/hr
This role serves as the primary liaison between employees and the company's managed IT service provider, ensuring reliable technology services, protecting company systems and data, and driving ...
Lead IT Engineer
Austin, TX · On-site
$150 - $230/hr
Today, we operate a co‑managed model: an external managed service provider (MSP) delivers help desk support, endpoint protection, and around‑the‑clock security monitoring. Our intent is to ...
Lead IT Engineer
Austin, TX · On-site
$150 - $230/hr
Today, we operate a co‑managed model: an external managed service provider (MSP) delivers help desk support, endpoint protection, and around‑the‑clock security monitoring. Our intent is to ...
Lead IT Engineer
Austin, TX · On-site
$180 - $240/hr
Today, we operate a co‑managed model: an external managed service provider (MSP) delivers help desk support, endpoint protection, and around‑the‑clock security monitoring. Our intent is to ...
Lead IT Engineer
Austin, TX · On-site
$180 - $240/hr
Today, we operate a co‑managed model: an external managed service provider (MSP) delivers help desk support, endpoint protection, and around‑the‑clock security monitoring. Our intent is to ...
Description Outbound Sales Development Representative (MSP / IT Services) We're a growing Managed Service Provider (MSP) looking for an Outbound Sales Development Representative (SDR) to generate new ...
Description Outbound Sales Development Representative (MSP / IT Services) We're a growing Managed Service Provider (MSP) looking for an Outbound Sales Development Representative (SDR) to generate new ...
... managed service providers * Allocate resources across multiple teams, projects, and departments based on demand, capacity, and skill requirements * Partner with project managers, functional leaders ...
... managed service providers * Allocate resources across multiple teams, projects, and departments based on demand, capacity, and skill requirements * Partner with project managers, functional leaders ...
Marketing Manager
Austin, TX · On-site
$80K - $100K/yr
HeyTaco Recognition Program Company Description ROBO is a fast-growing IT managed service provider (MSP). We pride ourselves on doing two things: delivering exceptional customer service and ...
Quick apply
Marketing Manager
Austin, TX · On-site
$80K - $100K/yr
HeyTaco Recognition Program Company Description ROBO is a fast-growing IT managed service provider (MSP). We pride ourselves on doing two things: delivering exceptional customer service and ...
Equipment Service Manager
Manor, TX · On-site
Join a well-established equipment manufacturer and service provider supporting supporting ... Manage ERP data, service records, and maintenance reporting for accuracy * Monitor parts inventory ...
Quick apply
Equipment Service Manager
Manor, TX · On-site
Join a well-established equipment manufacturer and service provider supporting supporting ... Manage ERP data, service records, and maintenance reporting for accuracy * Monitor parts inventory ...
Lead IT Engineer
Austin, TX · On-site
$180K - $235K/yr
Today, we operate a co-managed model: an external managed service provider (MSP) delivers help desk support, endpoint protection, and around-the-clock security monitoring. Our intent is to bring IT ...
Lead IT Engineer
Austin, TX · On-site
$180K - $235K/yr
Today, we operate a co-managed model: an external managed service provider (MSP) delivers help desk support, endpoint protection, and around-the-clock security monitoring. Our intent is to bring IT ...
... managed service providers * Allocate resources across multiple teams, projects, and departments based on demand, capacity, and skill requirements * Partner with project managers, functional leaders ...
... managed service providers * Allocate resources across multiple teams, projects, and departments based on demand, capacity, and skill requirements * Partner with project managers, functional leaders ...
Managed Service Provider information
See Austin, TX salary details
$14.30 - $16.60
9% of jobs
$18.04 is the 25th percentile. Wages below this are outliers.
$16.60 - $18.90
25% of jobs
$18.90 - $21.20
10% of jobs
The median wage is $21.81 / hr.
$21.20 - $23.50
20% of jobs
$24.60 is the 75th percentile. Wages above this are outliers.
$23.50 - $25.81
22% of jobs
$25.81 - $28.11
2% of jobs
$28.11 - $30.41
7% of jobs
$30.41 - $32.71
1% of jobs
$32.71 - $35.01
1% of jobs
$35.01 - $37.31
1% of jobs
$37.31 - $39.61
1% of jobs
$14
$26
$39
How much do managed service provider jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for managed service provider in Austin, TX is $26.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.89 per hour, depending on experience, location, and employer.
What is a managed service provider?
A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.
What is a typical day like for someone working as a managed service provider?
A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.
What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?
To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.
What are the most commonly searched types of Managed Service Provider jobs in Austin, TX?
The most popular types of Managed Service Provider jobs in Austin, TX are:
What are popular job titles related to Managed Service Provider jobs in Austin, TX?
For Managed Service Provider jobs in Austin, TX, the most frequently searched job titles are:
What cities near Austin, TX are hiring for Managed Service Provider jobs?
Cities near Austin, TX with the most Managed Service Provider job openings:
Job description
Job Summary:
KPMG is a leading provider of audit, tax, and advisory services, known for its inclusive culture and commitment to individual development. They are seeking a Manager, Data Operations to lead and manage Azure Data Lake operations, ensuring platform stability and overseeing data operations monitoring while collaborating with cross-functional teams.
Responsibilities:
• Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities
• Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
• Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
• Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
• Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
• Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
Required:
• Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts
• High school diploma or GED required
• Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones
• Strong ability to develop and maintain clear, comprehensive technical and operational documentation
• Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements
• Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Preferred:
• Bachelor's degree from an accredited college or university is preferred
Company:
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. Founded in 2010, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.
KPMG is a leading provider of audit, tax, and advisory services, known for its inclusive culture and commitment to individual development. They are seeking a Manager, Data Operations to lead and manage Azure Data Lake operations, ensuring platform stability and overseeing data operations monitoring while collaborating with cross-functional teams.
Responsibilities:
• Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities
• Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
• Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
• Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
• Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
• Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
Required:
• Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts
• High school diploma or GED required
• Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones
• Strong ability to develop and maintain clear, comprehensive technical and operational documentation
• Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements
• Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Preferred:
• Bachelor's degree from an accredited college or university is preferred
Company:
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. Founded in 2010, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.