1

Managed Service Provider Jobs in Dallas, TX (NOW HIRING)

Be Seen First

Operations, Technical Enablement, Sales Engagement Role Overview Lead both technology strategy and business growth for a fast‐growing Managed Service Provider. You'll act as the executive‐level ...

Managed Service Provider Governance * Serve as the primary business relationship manager for the HR technology managed services engagement with Accenture. * Monitor day-to-day operational support ...

Managed Service Provider Governance * Serve as the primary business relationship manager for the HR technology managed services engagement with Accenture. * Monitor day-to-day operational support ...

Managed Service Provider Governance * Serve as the primary business relationship manager for the HR technology managed services engagement with Accenture. * Monitor day-to-day operational support ...

... Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure platform stability and reliability through ...

Be Seen First

Worked in a Managed Service Provider environment * Skilled using RMM tools and processes (NinjaOne a plus) * Experience with ticketing systems (Auto-Task a plus) * Skilled in client interaction and ...

Be Seen First

IT Specialist

Richardson, TX · On-site

$55K - $70K/yr

Salary: $55,000 - $70,000 + Overtime & Comprehensive Benefits Join our dynamic IT team in Dallas, TX as an IT Specialist. We are a leading Managed Service Provider (MSP) seeking a dedicated ...

New

next page

Showing results 1-20

Managed Service Provider information

See Dallas, TX salary details

$14

$26

$40

How much do managed service provider jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for managed service provider in Dallas, TX is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $24.38 per hour, depending on experience, location, and employer.

What is a managed service provider?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What is a typical day like for someone working as a managed service provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What are the most commonly searched types of Managed Service Provider jobs in Dallas, TX?

The most popular types of Managed Service Provider jobs in Dallas, TX are:

What are popular job titles related to Managed Service Provider jobs in Dallas, TX?

For Managed Service Provider jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Managed Service Provider jobs in Dallas, TX look for?

The top searched job categories for Managed Service Provider jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Managed Service Provider jobs?

Cities near Dallas, TX with the most Managed Service Provider job openings:

Infographic showing various Managed Service Provider job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $56,084 per year, or $27 per hour.

Managed Service Provider Experienced Tech Support Specialists

Irving, TX • On-site

NETinc
11 - 50 employees

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago


Job description

Responsibilities

  • Identify, research, and resolve technical problems.
  • Develop IT solutions based on customer requirements.
  • Respond to telephone calls, email and tickets for technical support.
  • Document, track, and monitor all problems to ensure a timely resolution.
  • Support, monitor, test, and troubleshoot hardware and software problems pertaining to the LAN.
  • Ability to troubleshoot and configure various LAN/WAN hardware, hubs, switches, routers, and servers.
  • Ability to troubleshoot and configure various applications and cloud based solutions, including email and other SaaS systems.
  • Schedule repairs for various contracts.
  • Build and install/configure servers and workstations based on company needs and requirements.
  • Provide end user support for all LAN and WAN based applications as well as remote users.
  • Assist with data recovery, using backup systems or recovery tools.
  • Perform manual/automatic backups as needed.
  • Perform and manage PC and Laptop imaging process.
  • Perform other duties or special projects as requested related to area of responsibility.
  • Assist with phone system moves, adds and changes as well as troubleshooting.
  • Ongoing proactive assessments of all LAN and WAN connectivity, hardware/software, and telephony systems we support for our customers.

Requirements

· Must have a strong work ethic, organizational skills, the desire to learn and not be afraid to ask questions.

· Ability to always maintain confidentiality.

· Ability to self-motivate along with good time management skills.

· Possess Fundamental skills working as part of a team-based organization paired with the ability to work independently.

· Exemplary Customer Service/Satisfaction skills and good communication skills

· Excellent systems administration skills, software configuration/upgrades, back up reviews and tuning

· Experience managing a Windows environment and supporting remote locations.

· Good troubleshooting and problem-solving skills.

· Demonstrated success working in a fast paced, dynamic environment.

· Requires use of good business etiquette using electronic mail and phone skills

· Requires dealing with unpleasant, angry, or discourteous people.

· Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization.

· Requires work with external customers or the public through different media forms.

· Includes responsibility for work outcomes and results.

· Requires being able to lift at least 100lbs.

· Requires long periods of time standing, walking, sitting, crouching, and bending over.

· 5 years’ experience in Technology Support or 3 years’ experience in Technology Support for a Managed Service Provider.

Company Description

NET Inc is a growing MSP / Tech Support company, founded in 1996, dedicated to providing exceptional service and innovative technology solutions to our clients. We focus on delivering high-quality technical support and proactive management of IT infrastructure for businesses of all sizes. We are seeking a highly organized and experienced Operations Manager to oversee daily operations, improve processes, and drive the success of our support services.