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Managed Service Provider Jobs in Silver Spring, MD

Mainframe Engineer

Mclean, VA · On-site

$49.50 - $63.75/hr

Work as client side - technical SME for Mainframe infrastructure subsystems| to hold Managed Service Provider accountable to deliver on the changes and contracted services Requires detailed knowledge ...

Service Delivery Coordinator

Fairfax, VA · On-site

$19.25 - $25.75/hr

About the job Service Delivery Coordinator Service Delivery Coordinator - Fairfax, VA area About the Opportunity Our client is an IT Managed Service Provider looking to add a Service Delivery ...

Helpdesk Analyst

Centreville, VA · On-site

$20.25 - $27.75/hr

  • Medical

  • Retirement

  • PTO

... Mac devices. - Managed Service Provider (MSP) experience is preferred. - Experience with ConnectWise is helpful. - Knowledge of applications like AEC field such as AutoCAD and Revit. - IT ...

Lead Field Service Technician

Alexandria, VA · On-site

$40K - $65K/yr

  • Retirement

  • PTO

Opportunity to impact Managed Service Provider clientele * Access to fully branded Nerd Van * Opportunity to be a part of a growing brand! Compensation: $40,000.00 - $65,000.00 per year Bonus ...

IT Help Desk I

Fairfax, VA · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lenderworks' mortgage services platform encompasses the areas of Secondary Marketing, Post Closing ... Provide front line technical support for all technical user requests through email, phone and in ...

Partner closely with cross-functional teams, managed service providers, and third-party vendors to drive resolution and prevent similar issues in the future * Strategic Automation Leadership: Drive ...

Hosted Service Delivery Manager

Gambrills, MD · On-site

$104K - $149K/yr

  • Medical

  • Retirement

... provider. You will regularly report service performance, risks, and trends to leadership and ... Background in SaaS or hosted managed services delivery * AWS Infrastructure knowledge What will ...

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Managed Service Provider information

See Silver Spring, MD salary details

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How much do managed service provider jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for managed service provider in Silver Spring, MD is $28.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.34 per hour, depending on experience, location, and employer.

What is a managed service provider?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What is a typical day like for someone working as a managed service provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What are the most commonly searched types of Managed Service Provider jobs in Silver Spring, MD?

The most popular types of Managed Service Provider jobs in Silver Spring, MD are:

What are popular job titles related to Managed Service Provider jobs in Silver Spring, MD?

For Managed Service Provider jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Managed Service Provider jobs in Silver Spring, MD look for?

The top searched job categories for Managed Service Provider jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Managed Service Provider jobs?

Cities near Silver Spring, MD with the most Managed Service Provider job openings:

Infographic showing various Managed Service Provider job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,361 per year, or $28.1 per hour.

Mainframe Engineer

ConfigUSA

Mclean, VA • On-site

$49.50 - $63.75/hr

Contractor

Re-posted 11 days ago


Job description

Location: McLean, VA- 100% ONSITE- Submit only local candidates who can go for f2f interview

Duration: 6 months

Role: Engineer

MUST READ-

Note: This is a 100% onsite role to McLean, VA – submit only local candidates allowed who can go for f2f interview. Do not submit non-local profiles. 

Role Descriptions: The Mainframe engineers responsibilities include:

Technical Lead for Mainframe Platform (z/OS| Dell Storage| IMS| DB2| RACF| CA JobTrac) to govern operations| changes and sustainability upgrade projects.

Interface between Freddie Mac teams and Managed Service Supplier for issue resolution & change coordination.

Accountable for governance and oversight on contractual SLAs and key metrics.

Perform technical review| validation| coordination and compliance assurance for Vendor Managed and business requested Mainframe infrastructure changes (maintenance and sustainability upgrades) Execute risk management controls| Baseline Security Compliance activities and audit support| involving technical review and execution of z/OS| IMS| DB2 and zSecure subsystems| involving RACF security.

Work as client side - technical SME for Mainframe infrastructure subsystems| to hold Managed Service Provider accountable to deliver on the changes and contracted services Requires detailed knowledge of z/OS| IMS and DB2 subsystems and RACF security services  Flexibility for unscheduled engagement to lead & drive major incident resolutions & planned after-hour releases.

 Perform root cause analysis with corrective and preventive measures.

Communicates and Influences effectively. Your Impact:

Identifies technical risks to planned system upgrades and works toward implementing mitigations to those risks.

Reviews completion and implementation of system upgrades and/or enhancements and makes recommendations to management on opportunities for improvement.

 Identifies| analyzes| and resolves system problems. Qualifications:

5+ years of hands on experience in mainframe infrastructure engineering

Knowledge of z/OS architectures and z/OS internals Knowledge of the zSecure tool and its is own language| Carla| for customization a plus Knowledge of mainframe security and RACF Knowledge of mainframe security related to supporting audits & findings  in reference to BSCs| key managements a plus Knowledge of IBM Mainframe System - JCL| CICS| SQL| z/OS| DB2| IMS| VSAM| XML| TSO/ISPF| zconnect Keys to Success in this Role:

Proactive and ability to think creatively and execute in a manner that respects and meets appropriate internal controls.